HCLTech Enterprise IT Services Commentary
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Subject Expert
Daniel Zeitner
Engagement Partner
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User Commentary
Relationship
I don't know how HCLTech is with bigger accounts. We are a smaller account, so the firm is good in...
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Relationship
These days, HCLTech’s account management is better, but I still rate it middle of the road. The firm...
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Relationship, Services
In terms of HCLTech helping us think through AI and giving guidance on things, I haven't seen that...
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Relationship
I rate HCLTech low on strategic partnership because of resource quality. We aren't an organization...
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Relationship
The days of having a single large system integrator are gone in my mind. Boutique firms are...
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Value
Our annual spend with HCLTech is not as big as with other companies because we are spread across...
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Loyalty
Going with HCLTech was an organic evolution. They were good with some of the initiatives that they...
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Relationship
Some of HCLTech’s staff members are great, and some are terrible. The quality of their staff is in...
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Relationship
At a macro level, HCLTech is a really good company. I think what they bring to our account at times...
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Operations, Value
I believe HCLTech could further enhance their offerings by leveraging automation and AI in their...
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Loyalty
We work with other systems integrators, and in some cases, their efforts overlap with HCLTech’s....
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Relationship, Services, Value
I greatly value HCLTech’s flexibility and adaptability. When leadership and priorities have shifted,...
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Relationship
The first challenge we have encountered using HCLTech's services is that there is a lot of change...
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Relationship
HCLTech has been a partner when it comes to execution, but I wouldn't give a full strategic...
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Relationship
The consultants from HCLTech are more doers than thought leaders. In a sense, they execute well when...
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Value
The best part we like about HCLTech is that they are very flexible. They don't nickel-and-dime us....
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Relationship, Services
One firm we use has a very strong modernization practice when it comes to modernizing a legacy stack...
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Loyalty, Relationship
We always do an RFP process for any initiative that we have, but HCLTech is one of our strategic...
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Commentary Summary
Comment Type Breakout