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Health Catalyst Value-Based Care Enablement Services Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We use the firm's tools to drill down into specific population cohorts, risk stratify patients for...
The firm was able to custom build things. They work very well with our internal analytics team to...
What I appreciate about the firm is the individual custom tailoring of the products they offer for us....
Prompt replies and communication are the biggest things. Anytime there's any kind of glitch with an...
With some of the things we’re trying to tell the story of, we’re not able to get the data out that...
The suite of tools meets our organization’s needs, but there’s a learning curve when I have to jump...
Commentary Summary
Comment Type Breakout