Healthcare Legal Solutions Denials Management Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
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User Commentary
Relationship
Healthcare Legal Solutions exceeds our expectations, and the work is all driven by data. Their...
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Services, Value
Preventing denials is almost impossible because it is based on documentation. With Healthcare Legal...
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Relationship, Value
Healthcare Legal Solutions helps us significantly. Healthcare Legal Solutions helps us optimize...
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Relationship, Operations
Healthcare Legal Solutions is exceeding on their overturn rate in some areas and meeting...
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Operations, Value
The other firm that we have in this space comes in at a slightly lower contingency rate. It would be...
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Relationship, Operations, Services
We have had a long-standing relationship with Healthcare Legal Solutions. They do great work. They...
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Relationship, Operations
Healthcare Legal Solutions is a smaller group that we have contact with, so we have a closer...
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Relationship, Operations
With Healthcare Legal Solutions, I would love to see a little bit more technology for clients to...
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Loyalty, Relationship
If it were up to my personal preference, assuming that things stayed the same, I would work with...
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Relationship, Services
We haven't actually sat down and had client deliverables set by anyone from Healthcare Legal...
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Relationship, Operations
I would love to see something a little bit more in real time about us accessing Healthcare Legal...
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Operations
Healthcare Legal Solutions is excellent at claims denial and appeals work. They are very effective...
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Relationship, Operations
I think Healthcare Legal Solutions is very good at handling the workflow and the denial management...
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Operations
I would like to see a little bit more transparency with the firm's appeals. We send appeals out to...
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Relationship
We have points of contact for Healthcare Legal Solutions, and for the most part, the firm has a...
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Relationship, Operations
With Healthcare Legal Solutions, a lot of the things they do are reactive. We have tried to partner...
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Operations
I guess this is something out of Healthcare Legal Solutions’ control, but we had hoped that the time...
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Relationship
Healthcare Legal Solutions exceeds our expectations by having the industry knowledge and the...
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Loyalty, Services
We expected to have a better understanding, because we are mostly nonparticipating physicians with...
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Relationship, Services
Healthcare Legal Solutions could be a little more acclimated to some of the IPA and third-party...
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Relationship
I would tell other organizations that if they partner with Healthcare Legal Solutions, they are...
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Relationship
The firm has exceeded expectations in their overturn rate, their professionalism, in their response...
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Relationship, Operations, Value
The firm assisted us with creative solutions to out-of-state Medicaid appeals and how we could set...
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Relationship
The advice we would give to other customers is to explain their pain points and then see where...
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Relationship
The firm is professional, kind, and on top of things. They are very pleasant to work with and very...
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Services
Healthcare Legal Solutions’ overturn rate matches expectations. Based on our baselines and what we...
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Relationship
There is some opportunity to dig a little more into how we can prevent denials and get more...
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Value
Healthcare Legal Solutions’ pricing structure is a contingency fee. They are slightly higher than...
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Relationship
Communication with Healthcare Legal Solutions for support is generally done by email. I can't recall...
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Loyalty, Relationship
We are really happy with Healthcare Legal Solutions; the level of performance that they provide,...
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Loyalty, Relationship, Services
The firm is doing inpatient, outpatient, and ED denials because we don't have the bandwidth to...
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Services
When it comes to how quickly Healthcare Legal Solutions is handling the appeals, it really just...
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Relationship
There have been specific scenarios where Healthcare Legal Solutions has been able to help us...
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Relationship
The communication from Healthcare Legal Solutions is almost daily so we have great communication. We...
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Relationship
We have seen success in the tenure of our relationship with Healthcare Legal Solutions. We get very...
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Loyalty, Relationship, Services
There is an opportunity for us to be more focused on technology in allowing communication. Right...
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Relationship
The firm could improve on giving us transparency and more of a timeline of what they plan to do. If...
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Relationship
The firm's billing practices are fair. The firm is paid based on revenue collected, and that differs...
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Relationship, Services
A lot of our stuff is reactive at the moment, so we have always asked for guidance in terms of how...
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Relationship
Healthcare Legal Solutions has so many strengths. I would advise others to go in with really defined...
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Relationship
There is a lot of autonomy in Healthcare Legal Solutions, so they do a very good job of addressing...
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Relationship
Sometimes we send cases over to the firm right away because we don't want to lose our appeal rights....
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Relationship, Services
Healthcare Legal Solutions’ speed at handling appeals is not really their fault because there are a...
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Loyalty, Relationship, Value
Healthcare Legal Solutions will appeal things for us, and we have positive turnaround with them....
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Relationship
Healthcare Legal Solution’s overturn rate is better than expected because things are pretty...
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Relationship
Healthcare Legal Solutions meets with us pretty frequently; we connect. They are personable, so we...
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Relationship, Services
We have our regular meetings with the firm where we look at how something happened involving my...
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Relationship
I would suggest that people understand their metrics and payer culture because Healthcare Legal...
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Services
Healthcare Legal Solutions is the legal team that we have worked with for many years. They are...
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Value
There are always opportunities for improvement. Specifically, I don't know all the ins and outs of...
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Relationship
The advice I would give others considering engaging with Healthcare Legal Solutions is to try to...
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Relationship, Value
The key strength of Healthcare Legal Solutions is the results. It is the way they exhaust the levels...
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Services
Healthcare Legal Solutions meets our reporting needs 100%. We get monthly reports. We also go data...
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Relationship
The expectation is that Healthcare Legal Solutions overturns as many denials as they can and that we...
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Services, Value
We just haven't been able to find anybody else that could perform at a level equal to or greater...
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Loyalty, Relationship
Healthcare Legal Solutions was a business partner with our organization before I came. The firm was...
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Relationship
Healthcare Legal Solutions is actually a law firm, so the leading attorney is on all of our calls...
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Relationship, Operations, Services
Healthcare Legal Solutions is a great partner. They provide us with education, and they give us very...
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Relationship, Value
Healthcare Legal Solutions has great communication, and they do great work in terms of getting our...
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Relationship
One of our early claims was a fairly large one, and Healthcare Legal Solutions did a lot of research...
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Relationship
The communication from Healthcare Legal Solutions is excellent. We have talked to our account lead...
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Commentary Summary
Comment Type Breakout