Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Voalte Platform Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Nurse
We can put Voalte Me on our personal devices. We are careful about who we give that access to, but...
Login or Create an Account to see details.
Nurse
We love Voalte One. Our biggest hurdles are really not anything to do with Voalte One. Our biggest...
Login or Create an Account to see details.
Nurse
I would like the ability to log in to more than just one module of the platform at the same time. So...
Login or Create an Account to see details.
Nurse
We get reports periodically, and Voalte One has cut down on our phone calls in the hospitals...
Login or Create an Account to see details.
Nurse
Voalte Me isn't super maintenance intensive. Troubleshooting is our main challenge, and that is...
Login or Create an Account to see details.
Nurse
A big ask that we get from our analysts is for a test environment of some sort in the system. There...
Login or Create an Account to see details.
Director
Anytime there is a new enhancement or new functionality, Hillrom tries to charge us for more...
Login or Create an Account to see details.
Director
Voalte One definitely supports our integration goals and drives outcomes for us. The system is...
Login or Create an Account to see details.
Director
Our biggest challenge is that Hillrom isn't responsive with updates and giving us the information...
Login or Create an Account to see details.
Director
I don't know whether we will have Voalte One in 12 months, but if I were to project our satisfaction...
Login or Create an Account to see details.
Director
From day one, Voalte One's voice piece hasn't worked and has been a challenge. There has always been...
Login or Create an Account to see details.
Analyst/Coordinator
I don’t think we have had any actual enhancements or improvements to the product in the last year.
Login or Create an Account to see details.
Analyst/Coordinator
A major strength of the system is that we are able to navigate through and contact staff members who...
Login or Create an Account to see details.
Analyst/Coordinator
With the group messaging functionality, we can send a message to a group of people, but once we...
Login or Create an Account to see details.
Analyst/Coordinator
Hillrom doesn't charge us for every little thing. We are really pleased about that. We had some...
Login or Create an Account to see details.
Analyst/Coordinator
Hillrom is very proactive. We had something happen, and the vendor called us to check on things....
Login or Create an Account to see details.
Analyst/Coordinator
Voalte One has been really easy to use. We have a lot of staff members, and they have an easy time...
Login or Create an Account to see details.
Analyst/Coordinator
It would be nice if users could change their own ringtones at the profile level. That is a global...
Login or Create an Account to see details.
Analyst/Coordinator
We are in the process of renewing our contract with Hillrom. Any vendor in the healthcare space uses...
Login or Create an Account to see details.
Analyst/Coordinator
After being a client for so long, we have developed some good connections. The vendor was purchased...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte Me has one ecosystem and one directory. The directory shows who is working and who is taking...
Login or Create an Account to see details.
Analyst/Coordinator
We would like to improve the system's overall stability and integration. We want to look at how we...
Login or Create an Account to see details.
Analyst/Coordinator
We typically give Voalte One to our 24/7 care staff members so that they have the ability to quickly...
Login or Create an Account to see details.
Analyst/Coordinator
We have a lot of users in the system, and that can affect the system's performance. We are looking...
Login or Create an Account to see details.
CMO
We were able to build our team communication by using Voalte Me. Now, our teams are able to...
Login or Create an Account to see details.
CMO
The vendor's executives were engaged. They were involved in meetings, and they were available during...
Login or Create an Account to see details.
CMO
I haven't noticed anything with the transition to Hillrom except that the solution has gotten better...
Login or Create an Account to see details.
CMO
The solution's communication workflows were up to us to figure out. The vendor helped us adapt them,...
Login or Create an Account to see details.
CMO
We did a lot of virtual and hands-on training because of the way that the device operates.
Login or Create an Account to see details.
CMO
We made the decision to move to Voalte One for bidirectional and clinical communication. Voalte One...
Login or Create an Account to see details.
CMO
Our people love Voalte One. We send out over a million text messages a month and do around half a...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte One has occasional complications with updates, and it is difficult to navigate. I am a little...
Login or Create an Account to see details.
Analyst/Coordinator
We haven’t really asked for a whole lot since the Hillrom acquisition of Voalte. I can’t really say...
Login or Create an Account to see details.
Analyst/Coordinator
The product’s major strength is still allowing us to communicate within our organization. I have not...
Login or Create an Account to see details.
Analyst/Coordinator
I am not sure whether my issue is more of a problem with the host device of Voalte Me, but there...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte Me is a big deal and is very useful because a lot of providers do not want to carry a Voalte...
Login or Create an Account to see details.
Analyst/Coordinator
Lately, I have been opening a flurry of tickets with Hillrom's support. A couple of my tickets are...
Login or Create an Account to see details.
Analyst/Coordinator
We are not on the most current version of the system. I believe that our plan is to hold out until...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte One is absolutely integral to our hospital's functions. It is really important that our...
Login or Create an Account to see details.
Analyst/Coordinator
I didn't know that there were newer versions of Voalte One for a while. I had to find out on my own...
Login or Create an Account to see details.
Analyst/Coordinator
I like Voalte One's ability to use certain servers to communicate with the outside world. That is...
Login or Create an Account to see details.
Manager
The fact that we as a hospital have a clinical communications platform at all is a really big deal....
Login or Create an Account to see details.
Manager
The system is pretty expensive, and we don’t use it to its full capacity. I am satisfied with what...
Login or Create an Account to see details.
Manager
There are some really great things about Voalte One. There are also some things that are really hard...
Login or Create an Account to see details.
Manager
I am not sure whether we would purchase this system again. The system is definitely a market leader,...
Login or Create an Account to see details.
Manager
Hillrom's support materials aren't great. We have dedicated people on-site who help us with the...
Login or Create an Account to see details.
Manager
The quality of the vendor's support has gone down since the acquisition. They have outstanding...
Login or Create an Account to see details.
Manager
Voalte One became a product our clinicians couldn't live without 15 minutes after it went live. If...
Login or Create an Account to see details.
Analyst/Coordinator
The system is very easy for me. I haven’t heard of any users reporting any problems with it either....
Login or Create an Account to see details.
Analyst/Coordinator
We sometimes get really good support from the vendor, and other times we don’t. The vendor's service...
Login or Create an Account to see details.
Analyst/Coordinator
If I were buying a system myself, I wouldn't purchase Voalte One again. I would go with another...
Login or Create an Account to see details.
Analyst/Coordinator
The system is expensive. We pay up front for every little thing, but if I reach out to the vendor,...
Login or Create an Account to see details.
Analyst/Coordinator
The system is easy to upgrade, and we don't get many questions about how to use it. The first couple...
Login or Create an Account to see details.
Analyst/Coordinator
We are moving off of the product for financial reasons. The systems back end user interface for...
Login or Create an Account to see details.
Analyst/Coordinator
There are some really nifty things the system can do, but I don’t have the basics there. We are...
Login or Create an Account to see details.
Analyst/Coordinator
We have made all of our providers accessible to anyone at the organization, using Voalte One. We...
Login or Create an Account to see details.
Analyst/Coordinator
We are setting up meetings with the vendor to take a look at what we have and haven't implemented...
Login or Create an Account to see details.
Analyst/Coordinator
The system does what it is supposed to do as long as organizations have implemented it correctly....
Login or Create an Account to see details.
Analyst/Coordinator
The end users have picked up on the system easily and quickly. They are all pretty familiar with...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor has had some updates but has been very poor at communicating updates to us. There were...
Login or Create an Account to see details.
Analyst/Coordinator
Every hospital I have worked with has had additions in the last couple of years. Walls that used to...
Login or Create an Account to see details.
Analyst/Coordinator
Most of the time, the vendor's support is fairly quick and helpful. I have had a couple of instances...
Login or Create an Account to see details.
Analyst/Coordinator
The vendor's service teams don’t come to us looking to get us updates and see how we are doing. We...
Login or Create an Account to see details.
Analyst/Coordinator
Within the scope of nursing communication, the system is good at driving tangible outcomes. I have...
Login or Create an Account to see details.
Analyst/Coordinator
If the decision were up to me, I would buy the product again, but I would do a proper implementation...
Login or Create an Account to see details.
Analyst/Coordinator
I can’t think of anything the vendor hasn’t done that they said they would do. They also lean more...
Login or Create an Account to see details.
Analyst/Coordinator
Most of the other applications that we planned to leverage through this system are not panning out...
Login or Create an Account to see details.
Manager
We like Voalte Me a lot, and we enjoy using it. I don’t know of any promises that haven’t been met...
Login or Create an Account to see details.
Director
I have no complaints about Voalte Me. The system has never gone down. It has been reliable, and I...
Login or Create an Account to see details.
Director
All of our training for Voalte Me was internal. The setup was so easy. I got an email, and I could...
Login or Create an Account to see details.
Manager
We couldn't live without Voalte Me. Our staff members love the solution's communication benefits. We...
Login or Create an Account to see details.
Manager
Hillrom calls us to let us know when something is down. We recently had their highest-level people...
Login or Create an Account to see details.
Manager
We have always had a really good relationship with the vendor. Their stability and support really...
Login or Create an Account to see details.
Analyst/Coordinator
The Voalte One phones integrate with our nurse call system, so when an alarm comes in from a room,...
Login or Create an Account to see details.
Analyst/Coordinator
Our users can't go online with their Voalte One phones or make outside phone calls. Once users walk...
Login or Create an Account to see details.
Analyst/Coordinator
If we have Wi-Fi issues, Voalte One goes down. If the phones didn't operate on the Wi-Fi, that would...
Login or Create an Account to see details.
Analyst/Coordinator
The doctors can log in to Voalte Me and use it from home. They can also put the application on their...
Login or Create an Account to see details.
Analyst/Coordinator
If we have any issues, I can reach out to our Voalte Me representative. That person is able to do...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte Me is expensive, but it is cheaper than some of the other options we have had.
Login or Create an Account to see details.
CNIO
People like Voalte Me because it is so secure and timely. People can send off a text without getting...
Login or Create an Account to see details.
CNIO
We went through a big upgrade with Hillrom. I was on the fence about whether the system would be...
Login or Create an Account to see details.
CNIO
The Hillrom acquisition is going to be part of a giant conglomerate, so the vendor is pushing things...
Login or Create an Account to see details.
CNIO
The company is in a transition period because they were taken over by Hillrom. They are...
Login or Create an Account to see details.
CNIO
We had a problem with a phone that we purchased through Voalte, and we talked to them about this...
Login or Create an Account to see details.
Manager
I am hoping our satisfaction will go up in the future. Hillrom needs to release v.4, which is...
Login or Create an Account to see details.
Manager
Hillrom has deeper pockets now than they did when we first purchased the system, so we are getting...
Login or Create an Account to see details.
Manager
We basically deployed Voalte One to everyone. It is amazing how it has changed our lives. It is also...
Login or Create an Account to see details.
Manager
The providers don’t like Voalte One because it wasn't geared toward them. It wasn’t specific to...
Login or Create an Account to see details.
Manager
When we call, we get the first-line support people, and they basically just take our information and...
Login or Create an Account to see details.
Manager
I am highly confident that Voalte is able to achieve all of our desired outcomes because of the...
Login or Create an Account to see details.
Manager
We were able to have COVID-19 awareness for particular patients and rooms. Just being able to...
Login or Create an Account to see details.
Manager
Voalte Me speaks for itself. We wouldn’t know what to do without it in terms of communication. We...
Login or Create an Account to see details.
Manager
It would be great for Hillrom to partner with our executive leadership in regards to technology and...
Login or Create an Account to see details.
Analyst/Coordinator
The challenge is just in usability for the end users on our Voalte One phones. The physicians have...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte has dropped significantly with their executive involvement. They were purchased by Hillrom....
Login or Create an Account to see details.
Analyst/Coordinator
Voalte has made a lot of improvements to Voalte Me that have really helped drive engagement with our...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte is very responsive, but their proactivity is in the middle. They could be a little more...
Login or Create an Account to see details.
Analyst/Coordinator
The gap is in the product's integration abilities. The requirements for integration are very...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte Me is still bleeding edge. The vendor is still ahead of the game. Whether the product is...
Login or Create an Account to see details.
Manager
Hillrom is very responsive. I can pick up the phone and get ahold of our representatives. When I ask...
Login or Create an Account to see details.
Manager
I would tell others that are interested in the tool that they can expect a product that is well...
Login or Create an Account to see details.
Manager
Voalte One integrates with everything, and that is really good. Voalte One is as good as anything...
Login or Create an Account to see details.
Analyst/Coordinator
On the new version, the changes that the vendor has made allow my staff members to be more detailed...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte One is very user friendly. It lends itself to the staff.
Login or Create an Account to see details.
Analyst/Coordinator
The only thing I would love to see enhanced in Voalte One is that when Hillrom purchased the system...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte Me is very popular among the providers. It is easy to use and was recently packed with great...
Login or Create an Account to see details.
Director
In regard to our relationship with the vendor, the vendor is very helpful, open, engaging, and...
Login or Create an Account to see details.
Director
There are limits sometimes in terms of getting the information. That may be the nature of the design...
Login or Create an Account to see details.
Director
Our usage of the system is impacted because some providers don't use the system. I know that a group...
Login or Create an Account to see details.
Director
I can find out who the charge nurse is. I can go to Voalte One, look for the role and department,...
Login or Create an Account to see details.
Director
Today, the product is part of our long-term plans. We are going to work on our clinical strategy and...
Login or Create an Account to see details.
Director
We have had issues with the app not working sometimes or with call quality being bad. We have talked...
Login or Create an Account to see details.
Director
We told the vendor about COVID-19 and the impact on our business and that we were looking for...
Login or Create an Account to see details.
Director
The vendor provides a platform that allows us to make a few calls and alarms, and we can text....
Login or Create an Account to see details.
Director
The challenges are with the integration, but the limitations are with patient context. There is no...
Login or Create an Account to see details.
Director
The design and system have a product problem. There is a combination. I do want to extend the...
Login or Create an Account to see details.
Manager
The vendor has a third-party middleware they recommend. That is expensive, so we chose not to...
Login or Create an Account to see details.
Manager
I highly recommend this product. We have been challenging the vendor's software, but they have been...
Login or Create an Account to see details.
Manager
People love this product. It is pretty intuitive. Some people have multiple roles they have to...
Login or Create an Account to see details.
Manager
The vendor is delivering and fixing the issues that we have had. Voalte is very good at responding...
Login or Create an Account to see details.
Manager
We are trying to figure out what we are going to do because the scheduling engine that we have isn't...
Login or Create an Account to see details.
Manager
Hillrom avoids nickel-and-diming. With some of the issues we have had, we have never gotten an extra...
Login or Create an Account to see details.
Manager
When we made this investment, we definitely saw Hilrom as a long-term partner. Voalte One works as...
Login or Create an Account to see details.
Manager
There are some features that we really want that are not available yet. Once we get those things...
Login or Create an Account to see details.
Director
When it comes to recommending this product, Hillrom’s market is getting more congested, and I’d...
Login or Create an Account to see details.
Director
We are actually struggling a little bit on some adoption points, especially with the introduction to...
Login or Create an Account to see details.
Director
We aren’t getting nickel-and-dimed anymore. We transitioned to an enterprise license with Hillrom,...
Login or Create an Account to see details.
Director
If Hillrom could do anything to make the ease of use better, it would be general UI changes, group...
Login or Create an Account to see details.
Director
When I had to include vendor executives, we had some good involvement. One of the executives has...
Login or Create an Account to see details.
Director
Hillrom is in kind of a difficult space around BYOD and physicians trying to support a multitude of...
Login or Create an Account to see details.
Director
We just went through an upgrade, and it was seamless. We were up in half the time we thought it...
Login or Create an Account to see details.
Director
Hillrom implements some of the enhancements we have asked for, but they don’t seem to be going into...
Login or Create an Account to see details.
Director
Hillrom has a gap in native piece support. It doesn’t work very well, so we don’t use it. However,...
Login or Create an Account to see details.
Director
When providers get alarms on their phone from the patient monitor or telemetry, they can swipe the...
Login or Create an Account to see details.
Director
Our satisfaction with the vendor may drop a little in the next year because there are things that...
Login or Create an Account to see details.
Director
Our experience has been the same since the acquisition. I still have all the same contacts. The...
Login or Create an Account to see details.
Director
The vendor has always been super involved. I have everyone's phone numbers and can text anyone...
Login or Create an Account to see details.
Director
Product outages are very interesting because Voalte Me is a network-dependent item. When there is a...
Login or Create an Account to see details.
Director
Going forward, all of our growth, with maybe one or two exceptions, is going to be with Voalte Me.
Login or Create an Account to see details.
Director
Voalte Me is deceptively simple, but what drives it is a bit of the directory structure and how we...
Login or Create an Account to see details.
Manager
Since the acquisition, there has been a little bit more emphasis on trying to extract more costs on...
Login or Create an Account to see details.
Analyst/Coordinator
I am not sure whether the vendor has kept their promises. I wasn't involved in that part, but based...
Login or Create an Account to see details.
Director
I would rate the platform low for integration and interoperability. I try to be as fair as possible,...
Login or Create an Account to see details.
Director
The vendor has done well with delivering new technology. The company got bought by Hillrom a while...
Login or Create an Account to see details.
Director
We are replacing Voalte One because we got another product included in a contract with another...
Login or Create an Account to see details.
CIO
I haven't had to reach out to any Hillrom executives. We have a customer satisfaction manager I deal...
Login or Create an Account to see details.
Director
Voalte Me has good ease of use for the end user. The user interface is extremely intuitive, and not...
Login or Create an Account to see details.
Director
The vendor’s support during the COVID-19 crisis is a little hard to gauge because we really haven’t...
Login or Create an Account to see details.
CIO
In terms of Voalte Me's ease of use, the problem is not so much the product as it is how we deploy...
Login or Create an Account to see details.
Analyst/Coordinator
I was highly satisfied with the implementation services. We haven't had much new training on the system....
Login or Create an Account to see details.
Analyst/Coordinator
We are satisfied in terms of the integration with our nurse call system and the HL7 transactions...
Login or Create an Account to see details.
Analyst/Coordinator
The functionality is meeting our needs. I am satisfied. Voalte Me can be set up to have alerts come...
Login or Create an Account to see details.
Analyst/Coordinator
The ongoing support is very good. We are very happy with the executive involvement. Hillrom...
Login or Create an Account to see details.
Manager
Our service agreement doubled this year. I understand why Hillrom did that, but they didn’t give us...
Login or Create an Account to see details.
Manager
We used to have on-site support, but Hillrom doesn’t provide that anymore.
Login or Create an Account to see details.
Manager
We recently found out that there were some glitches with the iOS version and our version of Voalte...
Login or Create an Account to see details.
Manager
It is hard to get ahold of the people we need to talk to at Hillrom. Someone replies, but then the...
Login or Create an Account to see details.
Analyst/Coordinator
Overall, Voalte One is very inpatient focused, and we are an ambulatory clinic. Some of the...
Login or Create an Account to see details.
Analyst/Coordinator
We have to call redirect for our infusion nurses. If the nurses don't answer the phone, the call...
Login or Create an Account to see details.
Analyst/Coordinator
We would like the ability for every user to customize his or her own ring tone. All of the nurses...
Login or Create an Account to see details.
Analyst/Coordinator
The people that I work with closely at Hillrom have all been very helpful and great at accommodating...
Login or Create an Account to see details.
Manager
I would buy Voalte Me again. I am not sure what else is out there, but I don’t have any problems...
Login or Create an Account to see details.
Analyst/Coordinator
There are some quirks with the system and with the notifications. A lot of the time, the resolution...
Login or Create an Account to see details.
Analyst/Coordinator
Everyone wants to be able to preview texts on Voalte Me. Our physicians are very busy, and when they...
Login or Create an Account to see details.
Director
Other than a few small billing glitches, I don’t really think we felt much of anything with the...
Login or Create an Account to see details.
Director
We are strategically aligned and are expanding Voalte One. The product quality is great. Voalte One...
Login or Create an Account to see details.
Director
The executive involvement from Hillrom isn't all the way there yet, but I do have the executives'...
Login or Create an Account to see details.
Director
In terms of paging integration, there is only one type of alert, and it is a clinical alert for...
Login or Create an Account to see details.
Director
The delivery of new technology from the vendor was good at the start. We went through a period a few...
Login or Create an Account to see details.
Director
We have regular calls with our representative; we are constantly in touch with that person.
Login or Create an Account to see details.
Director
The system drives tangible outcomes, but we don’t do a good job of measuring them as an...
Login or Create an Account to see details.
Director
Hillrom needs to introduce a benefit realization piece into their process. Right now, benefit...
Login or Create an Account to see details.
Director
Our long-term plan is to use the product. It will be the end-point communication application for...
Login or Create an Account to see details.
Director
Voalte needs to start moving faster. Hillrom's acquisition of the company slowed them down, but they...
Login or Create an Account to see details.
Director
Overall, I am very satisfied with Voalte One. The system is solid. My satisfaction is at the top,...
Login or Create an Account to see details.
Manager
We have really put a lot in with the vendor. The relationship can be tenuous in that there is...
Login or Create an Account to see details.
Manager
Our ability to negotiate is a little bit diminished now that Hillrom has acquired the product simply...
Login or Create an Account to see details.
Manager
As Hillrom integrates with other product lines, they are going to provide more proactive service and...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte Me and Voalte One don’t integrate as much as we would like. Text dictation and wave forms...
Login or Create an Account to see details.
Analyst/Coordinator
Hillrom lets us know that upgrades are coming, but they don’t always tell us exactly what is in the...
Login or Create an Account to see details.
Analyst/Coordinator
I would tell potential customers to have an integrated team in place for troubleshooting. The...
Login or Create an Account to see details.
Manager
We have added some more Voalte One shared phones. We have also started integration with our EMR, and...
Login or Create an Account to see details.
Manager
I can't think of anything we needed from Hillrom that we didn't get.
Login or Create an Account to see details.
Manager
The Voalte One base product is fantastic. There are still some features that we think are key...
Login or Create an Account to see details.
Manager
Some of the ways the vendor thinks of paging aren’t quite how we think of paging. We have...
Login or Create an Account to see details.
Manager
For years, we have been pushing for better inventory management and for the vendor to show us...
Login or Create an Account to see details.
Manager
Hillrom has been pretty responsive, and they are building things at a pace that seems acceptable...
Login or Create an Account to see details.
Manager
I would recommend Voalte One as a clinical communications solution. It is certainly an expensive...
Login or Create an Account to see details.
Manager
Voalte has gone through a lot of acquisitions and changes. Prior to the acquisition, the CEO was...
Login or Create an Account to see details.
Manager
Voalte One is used on phones that the practice provides. The phones have no data plans; they just...
Login or Create an Account to see details.
Manager
We have little robots that deliver medications, and Voalte worked with us and the vendor of the...
Login or Create an Account to see details.
Manager
There used to be a talk-to-text feature, but the functionality was taken away because it wasn't...
Login or Create an Account to see details.
Manager
The vendor has done a really nice job of keeping up with our requests. The company used to be a...
Login or Create an Account to see details.
Manager
The vendor typically is proactive and tells us that our server is offline before the nurses or...
Login or Create an Account to see details.
Manager
We have always had some internal challenges with our clinical communication strategy. We are making...
Login or Create an Account to see details.
Manager
In terms of the overall cost of ownership, there is a perception that Voalte Me is really expensive,...
Login or Create an Account to see details.
Manager
Voalte Me is a secure texting, alarming, and secure voice tool. The word Voalte is V-O for voice,...
Login or Create an Account to see details.
Manager
There was nothing that Hillrom didn’t do right during implementation. We love the product and the company....
Login or Create an Account to see details.
Manager
We set up a testing site for COVID-19 where people drove through. A car drove up, the person showed...
Login or Create an Account to see details.
Analyst/Coordinator
We wish that there were more integration between Voalte Me and Voalte One. That integration is...
Login or Create an Account to see details.
Analyst/Coordinator
For people who aren't accustomed to the system, the sign-in process is a little wonky. It is hard to...
Login or Create an Account to see details.
Analyst/Coordinator
We deal with our account manager, and that person does a good job. I don't deal with anyone higher...
Login or Create an Account to see details.
Director
I would like more integration with our enterprise system. That is what we are focused on. If I am...
Login or Create an Account to see details.
Director
The vendor does a very nice job from an implementation standpoint with the product. We like Voalte...
Login or Create an Account to see details.
Director
Voalte is an excellent company. They do a very good job of meeting the needs of the customers....
Login or Create an Account to see details.
Director
Hillrom has taken over Voalte. I do have concerns about Hillrom because they may nickel-and-dime me...
Login or Create an Account to see details.
Manager
We have done some expansion of Voalte Me clients and the BYOD option for some of our staff,...
Login or Create an Account to see details.
Analyst/Coordinator
We can use Voalte Me for doctors and for people off-site. The off-site functionality was available...
Login or Create an Account to see details.
Analyst/Coordinator
We didn't really need training from the vendor, but they certainly offered training if we needed it.
Login or Create an Account to see details.
Director
We recently met with the vendor's executive about the innovation of the system, and the executive...
Login or Create an Account to see details.
Director
I am definitely getting my money's worth. We just renewed our contract with Hillrom, and they were...
Login or Create an Account to see details.
Director
We have gotten feedback from our providers that they really like Voalte Me. They like that instead...
Login or Create an Account to see details.
Director
I am very satisfied with Voalte Me and with our partnership and engagement with Hillrom. I forecast...
Login or Create an Account to see details.
Analyst/Coordinator
I think Hillrom keeps their promises. I don’t feel like we have been mischarged for requests we have...
Login or Create an Account to see details.
Director
I like the staff and provider directories that the vendor provides. We can easily get in contact...
Login or Create an Account to see details.
Director
Hillrom has something they could improve, and I know that we have brought that thing to Hillrom's...
Login or Create an Account to see details.
Director
Hillrom was just outstanding throughout the COVID-19 pandemic. They let us get additional people on...
Login or Create an Account to see details.
Analyst/Coordinator
The functionality would better meet our needs if we had the money to implement more things. Hillrom...
Login or Create an Account to see details.
Analyst/Coordinator
The implementation of upgrades is definitely a strong suit from Hillrom. We are given a dedicated...
Login or Create an Account to see details.
Analyst/Coordinator
Voalte One handles interoperability well. From a project standpoint, we haven’t had any issues or...
Login or Create an Account to see details.
Analyst/Coordinator
We really haven’t had what I would classify as new technology for the product. There have been...
Login or Create an Account to see details.
Analyst/Coordinator
Hillrom has a vision of where the solution needs to go. The vendor is very clear about where they...
Login or Create an Account to see details.
Manager
Hillrom does a pretty good job of not charging us for every little thing. They don't nickel-and-dime...
Login or Create an Account to see details.
Manager
The nature of the technology is such that I am not sure how much more proactive Hillrom could be. If...
Login or Create an Account to see details.
Analyst/Coordinator
I don’t really deal with the executives at Hillrom, but the service people are wonderful. The staff...
Login or Create an Account to see details.
Analyst/Coordinator
I don't really see the invoices, but I don't remember any complaints by our materials person who was...
Login or Create an Account to see details.
Manager
Mostly things haven't really changed for us with the Hillrom acquisition. We have one of the Voalte...
Login or Create an Account to see details.
Director
Hillrom has come in and met with us multiple times about things that they could do, and they are...
Login or Create an Account to see details.
Director
Hillrom says they are able to operate and integrate with other services, but we haven't really seen...
Preferences
Related Blogs
No Failure to Communicate: Clinical Communication Platforms 2020
The Current Landscape of Secure Communication
Secure Comms: An Evolving Healthcare Market
The Explosive Growth of Secure Communication