Homecare Homebase Personal Care Commentary
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Subject Expert
Jackson Tate
Engagement Partner
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User Commentary
Loyalty, Product
The solution's analytics are a pretty good program for measuring outcomes. We are also launching a...
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Relationship
One issue with us doing self-service is that when there is a big problem, it isn't likely to get...
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Product
We are missing a big piece for overtime billing in the solution.
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Relationship
Celltrak is pretty good. The vendor is willing to help us when we have problems, and they respond in...
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Relationship, Product
Sometimes, the vendor's self-service tools don't work.
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Operations
The vendor's training is pretty good, and the system's online learning hub is pretty robust....
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Commentary Summary
Comment Type Breakout