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Huron End-to-End Revenue Cycle Outsourcing Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Comment Type Breakout

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User Commentary

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CFO

When we first started with Huron, we needed help, and they brought an army, and everything took off....

Comment Tone Neutral
Pillars Operations, Services
Evaluation Unrated

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CFO

Right now, we are very dissatisfied with the International Business Office (IBO) work from Huron....

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

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CFO

Before we hired Huron, we were not collecting cash, and we had a lot of problems. There was a lot of...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CFO

We were having an issue with Huron because they kept saying their numbers were right, but they...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

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CFO

Huron looked at our small balance work and A/R, and they found a cheaper option. That was great, and...

Comment Tone Neutral
Pillars Operations, Services
Evaluation Unrated

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CFO

The denial space is a huge area of focus for us and an area where Huron is just now digging in. It...

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

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CFO

I’m very optimistic about the future with Huron. Huron has really provided me a road map of not only...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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CFO

We’ve seen improvements with turnover among our coders. The amount of time that it took to find,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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CFO

Huron is a consulting company that offers an outsourcing program. They have the consultancy...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CFO

We're constantly interacting with Huron and getting more services from them within the revenue cycle...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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CFO

The consultants are very good. The account management has been exceptional. I have lots of...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

When we outsource with Huron, the staff love working at Huron. They have a positive culture, and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

I would give our relationship with Huron not just an A+ but an A++. They’re great to work with when...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

Huron has some AI in place. It’s a continual work in progress as things evolve. I'm confident that...

Comment Tone Positive
Pillars Loyalty, Services
Evaluation Unrated

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CEO/President

Huron works with me when it comes to account management. There’s a more formal structure where we...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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CEO/President

In a medium-sized community hospital, it's hard to have experts in billing on everything. As billing...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Throughout the years, we've done so much work with Huron. Their team has worked accounts and...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations
Evaluation Unrated

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Director

Huron is expensive, but they also provide really good service. We generally pay more for something...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Huron supports any requests I have for information or analysis. If I need very specific data, I can...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We have very specific SLAs with Huron related to insurance days in A/R, cash posted, and other...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

With Huron, things can be really challenging when it comes to the recommendations they're making...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

Huron’s leadership is fantastic, but I have challenges with the lower-level staff and the quality of...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Director

Maybe Huron just needs to be more thoughtful in how things are communicated and presented because I...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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CFO

We're seeing a lot of benefits from Huron's cash collections, but we aren't seeing as much from the...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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CFO

If someone asked me about Huron, I would tell them that the firm has been an excellent strategic...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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CFO

The work for centralizing denials management with Huron is just starting, so we haven't seen a...

Comment Tone Negative
Pillars Operations, Services
Evaluation Unrated

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CFO

We hired Huron to bring in their tools and expertise, and the managers find transformation dollars...

Comment Tone Positive
Pillars Relationship, Operations, Value
Evaluation Unrated

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