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Huron Extended Business Office Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Depending on what people are leveraging Huron for, I would tell other customers to make sure that...
From a consulting perspective, I would rate Huron high. They're a very well-established company....
When we leverage Huron in the leadership support space, they do a good job of accumulating...
As part of one of our engagements with Huron, we realized that we were understaffed to manage our...
Huron has regular business meetings with us to help us understand how they're doing on performance....
Huron needs to be more competitively priced in the market so that we can continue to use them as a...
We’ve had a long-term partnership with Huron, and they have been a partner of our business office...
Commentary Summary
Comment Type Breakout