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Huron Financial / Clinical Improvement Consulting Commentary
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The firm helped us with short-term cash forecasting, revenue cycle work, debt refinancing, and...
Would consider buying the service again, but it was too expensive.
The firm delivered on short-term cash projections, cash management, revenue cycle, improving cash...
The cost would be the main thing to know before making any purchasing decisions.
I would tell people to just be careful about the firm's style, which can be very aggressive. People...
Huron met our expectations, and that may just be my perspective. I’ve done projects like this before...
Huron’s consultants were good, and they did have an expert. Our team was a little frustrated that...
I would use Huron again, but I would probably ask for different people on the engagement or more...
Huron is very easy to work with and very accessible. The liaison that we have with Huron has been...
The firm listens to us, and they evolve according to what their clients want. They also have a...
Commentary Summary
Comment Type Breakout