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Impact Advisors Technical Services Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
No matter what we said, Impact Advisors always had a solution. It did not feel like they were...
Impact Advisors was fantastic for the stuff that we initially hired them for. Also, they were super...
We brought Impact Advisors in as a consultant to help with our Workday implementation and...
Impact Advisors has industry connections, and they are very close with Epic, so they have all kinds...
Impact Advisors' people are empowered to make decisions to extend services for a period of time, so...
Our timeline with Impact Advisors has been extended, but a lot of that has to do with our own...
Impact Advisors only brought really good professionals in. I haven't had doubts about anybody. The...
We decided to go with Impact Advisors because we have a contact there that we trust. When we...
It is possible that Impact Advisors is a little weak in depth, so in the future, we could hit a cap...
Impact Advisors was able to reach customers that we had trouble getting to, and the firm was able to...
Impact Advisors exceeded our expectations with the level of expertise that they brought to the...
We had a little mishap with our project. Someone from the firm that we were working with was serving...
What makes our partnership with Impact Advisors strong is the consistent collaboration. The firm...
Commentary Summary
Comment Type Breakout