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INFINITT Cardiology Suite Commentary
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Subject Expert
Monique Rasband
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I like INFINITT Cardiology Suite because it has a simple interface. We looked at other systems, and...
When it comes to where INFINITT could improve, the training should be more specifically geared...
There isn’t really anything I’d like to see INFINITT improve with structured reporting. INFINITT...
INFINITT Cardiology Suite is good. People should let good be good, but the integration and vendor...
The cardiology team at INFINITT was excellent. They were on-site, and they worked directly with our...
One of the nice things about both products, INFINITT Cardiology Suite and INFINITT PACS, and really...
During the implementation of INFINITT Cardiology Suite, a big issue was the translation between the...
If we add new modalities and something isn't working, we just reach out to INFINITT. They update...
INFINITT definitely helps us achieve goals and work through challenges. I've seen them program...
It would be nice if INFINITT broke up some of the modules a little better when it comes to providing...
INFINITT's biggest strength is that they have great customer service.
INFINITT Cardiology Suite is an all right system. It does not work on Apple products. The biggest...
INFINITT Cardiology Suite is widely regarded as an extremely intuitive solution, streamlining daily...
Sometimes there are connectivity issues with INFINITT Cardiology Suite if we let it sit for a while....
INFINITT Cardiology Suite just handles all of our needs. It covers pretty much everything we need it...
The only improvement that I would like to see overall is more proactive monitoring of essential...
INFINITT Cardiology Suite is pretty easy for cardiologists to use. It has intuitive type-to-text...
We interact with INFINITT a lot. There are issues, but I wouldn't say that the issues are...
All of our communication is with INFINITT's support team. It is rare that we receive communication...
Commentary Summary
Comment Type Breakout