Infinx Patient Access Plus Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Relationship
Infinx has been great to work with. We have dedicated people who we can turn to if we have any...
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Culture, Loyalty, Product
We would buy Infinx Patient Access Plus again because of the vendor's service level and because the...
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Product
Infinx Patient Access Plus is very a very self-directed system. It has fields that need to be...
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Relationship
We have regular meetigns with Infinx where we talk about our needs and how Infinx is supporting us....
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Relationship
I have one designated resoruce from Infinx who I work with for all of the different service lines...
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Operations
From a selling component, a lot of organizations, including Infinx, talk about how easy it is for...
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Relationship, Product
We haven’t really made many enhancements on the Infinx Patient Access Plus side; the only thing we...
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Relationship
We can get ahold of the vendor’s support people, and they are very responsive.
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Product
We primarily use Infinx Patient Access Plus for preauthorizations, and we handle a few exceptions...
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Product
Our security settings are so strict that we have occasionally had trouble accessing Infinx’s...
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Product
The format we get from Infinx Patient Access Plus is a written, narrative-style paragraph, and it...
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Relationship
I have been primarily working with our assigned Infinx liaison, who has been very responsive and...
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Operations, Product
One of the biggest challenges we have faced is the integration between Infinx's system and our EHR....
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Relationship
The vendor has done a great job with accuracy, turnaround times, and obtaining everything that we...
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Relationship, Operations
Infinx is coming out with some pretty cool things that are pretty interesting. We frequently take...
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Relationship, Product
When we are looking for updates, we don't see them until things have crashed and burned on our side,...
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Value
My boss thinks that Infinx's offerings are expensive. However, Infinx holds a lot of weight for us...
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Value
Infinx doesn't avoid charging for every little thing. We have some serious bills come from Infinx.
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Relationship, Product
We have had trouble integrating things with Infinx's system. Trying to solidify all of the...
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Commentary Summary
Comment Type Breakout