Incedo Care Management Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and CORE
KLAS VP VBC, Payer, and CORE - Bradley Hunter
 
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User Commentary

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Director

Product

There are a few things that could make Incedo Care Management easier for care managers. There are...

Nov 2023
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Director

Loyalty, Product

For years, we have been working with InfoMC and asking them when they are going to upgrade their...

Nov 2023
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Director

Product

From an interoperability standpoint, we had to purchase other solutions to shore up some of Incedo...

Nov 2023
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Director

Loyalty

We are upgrading Incedo Care Management. We have received the upgrade package, but there are some...

Nov 2023
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Director

Loyalty

There are a couple of components of Incedo Care Management that don't work as promoted, but we...

Nov 2023
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Director

Relationship

If we have any issues, InfoMC is very responsive. A couple of years ago, they implemented a solution...

Nov 2023
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Director

Relationship, Product, Value

We are in a specialized niche, and for what Incedo Care Management is, it has a phenomenal value. We...

Nov 2023
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Director

Loyalty, Product

We are in a gap right now. We need to get the upgrade for Incedo Care Management in place and then...

Nov 2023
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VP/Other Executive

Relationship

InfoMC is not very prompt regarding solutions for problems that arise. They are kind and attentive,...

Sep 2023
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VP/Other Executive

Relationship, Value

InfoMC is helpful, but for almost everything, they say there is going to be a charge.

Sep 2023
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VP/Other Executive

Relationship

We have weekly meetings with people at InfoMC. We have an account manager and access to the...

Sep 2023
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Director

Relationship, Operations

The vendor recently went through a senior leadership change. There are always disruptions when that...

Sep 2023
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Director

Relationship, Product

InfoMC is still a small vendor, and there is only so much that they can put out across all their...

Sep 2023
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Director

Relationship

The vendor keeps their promises, but they end up having to replan because they underestimate things....

Sep 2023
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Director

Product

InfoMC may not have the best product, but Incedo Care Management meets our needs. The system is...

Sep 2023
||
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VP/Other Executive

Relationship

Our time with InfoMC has gone extremely well. I wish the vendor would improve things by providing...

Aug 2023
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VP/Other Executive

Operations

InfoMC is very hands on and collegial. The folks creating the system enhancements that are...

Aug 2023
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VP/Other Executive

Relationship, Product

InfoMC’s ability to customize some of our requests is great. We would have to rearrange our...

Aug 2023
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VP/Other Executive

Product

As we go through the screens in the product, we start and end in logical places. Only a few items...

Aug 2023
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VP/Other Executive

Product

We have to take letters out of the system, go into our own faxing tool, and then send the letters....

Aug 2023
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VP/Other Executive

Culture, Relationship, Product

InfoMC deals with all lines of business. With the Medicare line of business, we get announcements...

Aug 2023
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VP/Other Executive

Relationship

What makes InfoMC so unique is that the higher-ups will get involved. We text or reach out, and...

Aug 2023
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VP/Other Executive

Relationship, Product

The system is great for organizations that are looking for a solution that keeps medical-management...

Aug 2023
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