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Innovaccer Ambulatory RCM Services (formerly Caduceus Health) Commentary
Filtered view: All

Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Director

While it wasn't a major impact to us, we could definitely see that Innovaccer had a fair amount of...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

A prospective client of Innovaccer needs to really assess what their true needs are. They need to...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

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Director

Innovaccer’s key strength is their willingness and their flexibility to customize to client needs....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We had specific metrics for Innovaccer on the age of the accounts, the days in A/R, the number of...

Comment Tone Positive
Pillars Services, Value
Evaluation Unrated

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Director

The things that set Innovaccer apart were their clear knowledge base, the results-driven data that...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

From day one, Innovaccer was very like minded and had a very similar approach to A/R management and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

We have the data we need to be actionable and tell people what they got right, what they didn't get...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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COO

The staff and consultants are really on their game. They're doing an amazing job. When we aren't...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

The firm is very focused and driven. We have a consultant who is the bridge between us and the firm....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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COO

Obviously, I'd love to get the services for less. They're not cheap. But the way the firm structured...

Comment Tone Neutral
Pillars Value
Evaluation Unrated

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COO

I’d tell others that Innovaccer has a certain executive who's a very challenging negotiator. If we...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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COO

Innovaccer is doing a really nice job. Our denial rate has come down substantially. Our cash...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Other C-Suite

Over the years, Innovaccer has looked at their processes and reworked how they are getting through...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Other C-Suite

No matter what you do, denials are going up these days, but Innovaccer manages it well. Their...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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Director

Innovaccer is definitely worth the money. We've gone through the build-versus-buy decision multiple...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

One of the pain points with Innovaccer is the engine they use. Innovaccer provides the people, and...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Innovaccer's ability to come up with a solution with us was critical to how we manage our business....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

The high-level highlights are Innovaccer's adaptability, customer service, and reporting. Once we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Innovaccer gives patients multiple ways to get in touch if they have a question about a bill. They...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

Innovaccer adapts to things we want them to do regarding our compensation models. They're pretty...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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CEO/President

There was a lot that was new to us, and it was nice to have Innovaccer come in with not only the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

If I were telling one of my colleagues about Innovaccer, I would say that if they need an efficient...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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CEO/President

We want Innovaccer to stay with Microsoft Office products and not go to Zoom. It's important to be...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CEO/President

Hopefully with this merger and acquisition, Innovaccer doesn't get too big and lose what has made...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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