Filters
Innovaccer Gravity Commentary
Filtered view: All
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Our barriers to achieving the desired outcomes with Innovaccer Gravity are probably the...
When it comes to the solution's core capabilities, I think Innovaccer Gravity can do everything we...
Depending on what kind of care model people are wanting to implement, Innovaccer Gravity may or may...
Our organization's current barriers to achieving our desired outcomes with our current data...
Innovaccer pitched Innovaccer Gravity and explained that the economic model was based on Health...
Our current barrier is that we're trying to do too much at one time, and we want it all done now....
We've changed most of our markets to Innovaccer for HCC risk management. All our coding teams are...
With Innovaccer, we're currently in the process of building out all our quality management and...
We are building our own data platform on Databricks. As a payvider, all of our provider data already...
Innovaccer could improve by referencing data at rest in other data platforms, but I don't think...
There's still a little bit of work to be done on reconciling claims-based outcomes with...
We have a good support team from Innovaccer helping us operationalize insights.
Innovaccer has really good talent, and I've been very impressed with what they have put together for...
Innovaccer has good technology, but they should ensure they have the proper industry experience....
Innovaccer doesn’t have a training program that fits our needs here, so there is a lot of bespoke...
Innovaccer doesn’t always share with us where the platform is going. Innovaccer Gravity is a black...
It is slow and costly to implement new feeds, and oversight and management of existing feeds is...
Our organization's current barrier to achieving desired outcomes is data acquisition, so getting...
Innovaccer’s support people are always available.
Reporting out on quality measures, performance, and identifying gaps has been working well for us in...
The vendor's trainings are lacking. They have a help section and a support section on the platform,...
The customer success team is outstanding. We have a trusted partnership. That team is the best group...
Innovaccer does a great job of bringing together all the different data elements for us.
The thing that we need the most from Innovaccer is to get the data faster. A lot of refreshes occur...
The way we use the Gravity tool is very different from how most peer organizations use it. Our...
Innovaccer has been very willing to grow with us, especially on the data side. For them to...
The unique thing about Innovaccer is that they listen. And Innovaccer is very proactive in customer...
I think network optimization is something Innovaccer is trying to dabble in. But with their core...
We have been with Innovaccer for multiple years. So we are happy with the tool. When it comes to...
Innovaccer's charges are very much dependent upon how explicitly an organization negotiates their...
We have been using Innovaccer's solutions and have been happy with them. Innovaccer's products...
Innovaccer's ability to deliver new technology that meets our needs has been great. They have a lot...
Innovaccer's support team is very good. Additionally, Innovaccer is really good at supporting us and...
My experience with Innovaccer overall has been positive. It is not necessarily unique to Innovaccer,...
Innovaccer is getting better at this, but the biggest area of improvement that I have seen, and one...
Innovaccer has been extremely helpful. I get a response within minutes of submitting a ticket. I get...
Gravity is very easy to learn and very easy for my new team members to pick up. It is very intuitive...
Inovaccer is making huge investments in their solution. I hate to think how much money they are...
Our implementation timeline required a lot of coordination between teams, and Innovaccer brought...
So far, everything Innovaccer has promised us about the product has been true, so I feel confident...
Innovaccer is definitely part of our long-term plans. They are great. They are able to address a lot...
Commentary Summary
Comment Type Breakout