Innovaccer Healthcare Data Platform Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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CIO

Product

It would be helpful if the vendor could do AI for risk analysis, that would be very helpful. AI can...

Nov 2025
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CIO

Relationship, Value

Innovaccer has a very adaptable team. They are very customer focused, and their people are easy to...

Nov 2025
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CIO

Relationship

There have been a few transitions with the vendor's leadership. I think things are okay now, but...

Nov 2025
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CIO

Product

The vendor has an area of opportunity with interoperability. There is an opportunity to bring data...

Nov 2025
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Director

Relationship

Innovaccer's product team lacks leaders who have actually worked in the provider and payer world. We...

Nov 2025
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Director

Operations, Product

Innovaccer's out-of-the-box reports don't work with how we define or use things in terms of provider...

Nov 2025
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Director

Culture, Relationship, Product

Innovaccer Healthcare Data Platform works as promoted. However, we sometimes have challenges with...

Oct 2025
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Director

Product

I like that the system allows me to blend data that is hardcoded into our EHR into fixed data...

Oct 2025
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Director

Relationship

Innovaccer's team is super responsive and helpful. They really support our in-person go-live...

Oct 2025
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Director

Operations, Product

Innovaccer could do some work on the system's ease of use. There are some pieces of the system that...

Oct 2025
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Director

Product

There are some limitations in the solution, but some of those are on our side. The solution works...

Oct 2025
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Director

Relationship, Product

It would be helpful if we didn't have to be the ones to find all of the data breaks and for...

Oct 2025
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Director

Operations, Product

The issue that might stop me from recommending the system would be that it is highly customizable....

Oct 2025
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Director

Product

Innovaccer is still a young company. There are always growth and development opportunities,...

Sep 2025
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Director

Relationship

One thing that stands out about Innovaccer’s support team is the fact that they have impeccable...

Sep 2025
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Director

Culture, Relationship, Operations

We knew exactly what we were getting at the time that we went live with Innovaccer. The vendor very...

Sep 2025
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Manager

Relationship

What I really love about Innovaccer is their forward-thinking nature and their tech. They have some...

Jul 2025
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Loyalty, Product

We needed a way to build out our risk adjustment and quality program. We needed to do this not only...

Dec 2024
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Product

Our biggest concern with Innovaccer is that their metrics reporting and provider performance don't...

Dec 2024
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Product, Value

With this solution, we have improved our risk score, but it has also given us insight into how much...

Dec 2024
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Director

Loyalty

The data ingestion piece really is key for what I have seen relative to others in the space. The...

Dec 2024
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Director

Relationship, Operations

The way that I would say Innovaccer implements relative to a full stack EMR is all fast; so that is...

Dec 2024
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