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Inovalon Converged Risk: Analytics, Record Review, and Submissions Commentary
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Subject Expert
Mac Boyter
VP of Engagement
KLAS VP of Engagement - Mac Boyter
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Analyst/Coordinator

Inovalon is giving support. I am extracting the data, formatting the data, uploading the data,...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Analyst/Coordinator

Inovalon delivers every year. When there are new rules, I don't need to worry about them because...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Inovalon is there for us whenever we need them. They help us identify all the requirements for the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The system identifies and filters everything that needs to be filtered and lets me concentrate only...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Analyst/Coordinator

A benefit of working with Inovalon is our project manager. Any time we have questions or issues,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

The quality management and risk management portion of the solution helps us do our medical record...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

The solution took a long time to implement. From the time we started sending files to the point when...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Manager

The system is helpful, but it is a bit difficult to understand. The system has provided two run...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

I like Converged Risk Platform a lot because they run analytics for us. As long as we can push clean...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

It would be nice to have a full current risk score for all of our members, not just the ones that we...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Things would be better if Inovalon had a more proactive approach. The vendor seems a little too...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Manager

Converged Risk Platform's analytics are helpful in identifying open gaps, but the solution would be...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

Inovalon has had a lot of turnover, and we have kind of been dropped a couple of times along the...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

Inovalon has been running slower than other vendors. Hopefully, now that there have been some...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

Inovalon puts their communications on the system's home screen, and that is the only communication...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

We have moved away from some of Inovalon's products. Those weren't high-dollar products, so we got...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

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