VigiLanz Safety, Quality, and Risk Solutions Commentary

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I would like Inovalon’s training to be more consistent. They do it every so often. We would like it...

Inovalon's system is maybe part of our long-term plans. At one point, we were looking at another...

We’ve seen positive outcomes from Inovalon. We're still trying to improve and close the loop, like...

We've recommended Inovalon to other organizations. We tell them that the solution is really user...

One thing that Inovalon has added that has been impactful is the ability to send events based on...

Inovalon’s support people are great and consistent about following up on issues we've had. There’s...

I want Inovalon to improve the data. They are working on a new reporting platform because right now,...

One of Inovalon's strengths is customer service. Their partnership and willingness to meet our needs...

Using the VigiLanz system, we have more awareness and transparency into our safety events and our...

Inovalon has training resources, but they need to be updated. Our reports and investigators still...

Inovalon has built out the common cause analysis, which has been extremely helpful. That's another...

A lot of the time, we come to Inovalon with ideas, and they act on those. They are able to do that,...

We recommended VigiLanz Safety, Quality, and Risk Solutions to the quality people originally because...

When we address a concern by one of our employees for safety about a patient or anything happening...

VigiLanz Safety, Quality, and Risk Solutions is easy to use. It just makes sense. Even if someone...

Inovalon's training is good. But I like the infection control program better. I just communicate...

It would be better if Inovalon had more innovation with VigiLanz Safety, Quality, and Risk...

We have direct contact with the right people at Inovalon and receive direct feedback. They are...

Inovalon is in the process of meeting our functionality and service needs. Their data reporting...

We went into using the product knowing it was structured the way it is, so it was a conscious...

The biggest outcome we have achieved with the platform is front-end user engagement, specifically...

We have an amazing resource team.

I received some initial training, but ongoing training is more voluntary. VigiLanz has what is...

The vendor hasn't been charging us extra, so things are very up front and transparent.

VigiLanz helps us see whether our nurses are compliant with the new standardized procedures....

By using the system, we log safety events, conduct root cause analysis, common cause analysis, and...

We love our VigiLanz customer support contact. The vendor will help build forms for us, but that has...

I would like more customization for the forms in the system. It is frustrating when we can't make...

VigiLanz is always willing to create education for us.

The product covers our compliance needs with speed and efficiency.

The vendor needs to improve their reporting and our ability to build reports. Their current reports...

What stands out to me about the product is the ease of use. It is very intuitive. It takes us about...

We have seen increased reporting because of the ease of the process. When we had another system, we...

There were some things that we would have wanted or thought that Safety, Quality, and Risk Solutions...

We would like to be in alignment with AI technology and have that integrated into the system like...

We had a major issue a while ago with a bug, but we got a response from the vendor quickly, and they...

Safety, Quality, and Risk Solutions is a very configurable system, so when we have asked for changes...

VigiLanz is really, really good about following up when we have issues. We have had issues in the...