Filters
Intelerad InSight PACS (Global) (Mostly UK) (Insignia) Commentary
Filtered view: (UK / Ireland)
Subject Expert
Monique Rasband
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I question whether Intelerad is accelerating their AI capabilities as much as they could and whether...
GE HealthCare suggested that they want to leave Intelerad InSight PACS alone. They have a product...
We've had an improved year with Intelerad. We've resolved a long-standing issue with them. They've...
There have been issues with Intelerad InSight PACS. It has some good functionality, but we've had...
Intelerad InSight PACS has good capabilities. There could be some improvements. We have quite a lot...
We have a central, cloud-hosted Intelerad InSight PACS that the four or five hospitals we work with...
We get quite good value for our money. When we want to get something new, Intelerad is looking at...
I think Intelerad's first-level service desk has quite a few new people, and they could do with a...
Out of the PACS I've used before, I've used Intelerad InSight PACS the most. I've seen some other...
We are moving to a much smaller cloud PACS. I think Intelerad's PACS was overspecified from day one...
Intelerad InSight PACS is a professional, high-throughput system.
The biggest opportunities for product improvement are embedded AI functionality that is vendor...
Intelerad has a good knowledge of client requirements, an understanding of the product, and a desire...
Intelerad InSight PACS works generally well once set up and configured. There are few breakdowns and...
The main areas for improvement are support for the newer DICOM formats, and admin tasks need to get...
Intelerad isn’t doing anything right now regarding development and innovation because they're trying...
Intelerad InSight PACS used to be Insignia, and it's a lipstick-on-a-pig scenario. The actual...
I have conversations with the Intelerad team when there's absolutely no need for me to. They...
Of the major PACS suppliers, Intelerad is still cheaper, so I suspect we’re not going to change in...
Intelerad's biggest strengths are their localized knowledge of the UK market and requirements, and...
The biggest opportunity to improve Intelerad InSight PACS is to include industry-standard image...
Intelerad's biggest strength is that the support is second to none. The staff always resolves issues...
The administration system is efficient. It gives us a lot of control over performing the tasks...
We are looking at implementing the Instream VDI application and potentially the VNA solution.
Commentary Summary
Comment Type Breakout