Health Connect Commentary

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There are many other integration products on the market now. When we selected Health Connect many...

Health Connect's FTP and SFTP architecture is not ideal. I'd like to see it handled differently....

I'd like to see how InterSystems can incorporate AI into Health Connect. I would like AI tools that...

InterSystems could improve its training by offering more short webinars for specific topics and...

InterSystems' support is very well organized. There is a dedicated website with all the support...

InterSystems did make a mistake on our end, and we're not happy with that. Luckily, we're migrating...

I don't think we take advantage of as many things as we could with Health Connect at this point....

The big thing I would tell someone who is implementing Health Connect is to think about source...

The stability and support we get from using Health Connect are better than any we've ever had with...

There are a couple of things that the vendor doesn't deliver out of the box. Any developer can write...

I would recommend InterSystems' product to any healthcare organization looking to replace an...

I've attended the vendor’s conferences and have seen examples of innovation. The vendor is way in...

The recent upgrade went well. In the grand scheme of things, considering how many interfaces are run...

The vendor’s support people are very responsive, no matter what time of day or day of the week it...

InterSystems is forward-thinking, and they stay pretty current.

The training plan with InterSystems is known and clear. Health Connect may not be exactly what we...

With InterSystems, we have a dedicated person who checks in with us regularly to see how things are...

We have a technical specialist who we meet with regularly for anything that might be going on. That...

My complaint is that if an organization is packing up a deployment and the deployment is a whole...

Health Connect is missing certain bells and whistles. With the system's newest upgrade, we didn't...

In terms of products, there are certain processes that InterSystems has called business processes. I...

InterSystems could work on making the system's monitoring look a bit better by making it more...

InterSystems' customer service is phenomenal. When we open up a ticket with the vendor, they will...

For the most part, Health Connect is very stable. We haven't experienced any interface downtime with...

InterSystems does a very good job of providing virtual environments for training. There is free...

Health Connect has a drag-and-drop front end, so once a user gets in the solution, it is very...

We use Health Connect heavily. It is a tier-one application for us in that the patient's care...

Health Connect solves all the traditional use cases that we would see in an integration framework in...

InterSystems’ customer support team has specialties where they peel off an entire piece of the pie...

At a baseline, I expect InterSystems to be highly available. They are, and over the years, they have...

Health Connect is not necessarily intuitive. InterSystems has come out with a 2025 version of Health...

Overall, Health Connect has been good. InterSystems is very good at support. Our relationship with...

For the go-live, everything was really good. InterSystems doesn't really have an implementation...

We use a measure of uptime for Health Connect itself. We have an internal goal to reach a certain...

At this point, we have a different view of where InterSystems is heading and what is important to...

I know that the design side is something that InterSystems is actively working on in their 2025...

InterSystems can improve by helping me and my team become more efficient with developing...

Health Connect remains the most reliable software system I have in my area. It has all the features...

If I have questions or issues, InterSystems jumps on them immediately. They are always proactive and...

I love the product; it is great, and I’m a fan. I can’t believe the system is not used more than it...

I’m looking forward to getting the current version and leveraging the new features. I have been very...

The product is flexible, and that makes it easier for us to bend it to our will and do whatever we...

The vendor is not super proactive. With that being said, they don't have access to our system, so...

I would love to see some additional free training offerings from InterSystems in terms of learning...

The vendor doesn’t charge for every little thing, and that is one of the reasons we have chosen to...

If someone were to ask me what the best product is in the integration engine space, I would say...

The most important thing InterSystems can do is to continue what they have been doing, giving us...

The implementation of upgrades is probably not InterSystems’ strongest suit. When we do...

InterSystems' training is good. Their education is pretty standard. Their online documentation is...

InterSystems has been good with regard to avoiding charging for every little thing. There has been a...

Health Connect is good. It meets all our needs easily. We never have problems. One of the things we...

We are very happy with InterSystems as a vendor. They are responsive. They schedule regular meetings...

I would like to see InterSystems continue to work with us on developing solutions. I would like to...

Things have been good with InterSystems. We continue to think that they are an awesome vendor. Their...

Everything has been good with InterSystems. Things are running fairly smoothly. We would like the...

Someone implementing HealthShare Health Connect should definitely utilize InterSystems’ expertise...

We met with InterSystems' executives, and they were engaged. They wanted to make sure that we were...

We would absolutely buy HealthShare Health Connect again. When we were first looking at the...

We haven’t had any negative surprises from InterSystems; everything has been a positive surprise,...

We had an issue with HealthShare Health Connect, and we got InterSystems online and did...

What HealthShare Health Connection does is great. InterSystems has made some enhancements here and...

I have never seen nickel-and-diming from InterSystems. We just pay one fee for our support contract,...

We have enough experience that we are doing our upgrades of HealthShare Health Connect internally....

We have had very few instances of downtime with HealthShare Health Connect, and that just proves the...

HealthShare Health Connect is still a stellar product. We have a long-standing, stellar relationship...

InterSystems is super helpful. I can't think of any goals that they aren't jumping on. If I have an...

I like HealthShare Health Connect a lot. We haven't run into anything that InterSystems has said...

Even when things get a little confusing with HealthShare Health Connect, the vendor's support people...

We didn’t do any training through InterSystems. We hired a third-party consultant for training....

We have web timeouts with HealthShare Health Connect. We can log in with a client and access files...

InterSystems' staff members were very responsive during our implementation. However, things got a...

The thing I have liked the most about HealthShare Health Connect has been its ease of use. The...

We ended up with InterSystems because they don't charge for every little thing that we try to do.

InterSystems' support has been excellent throughout our go-live process and implementation. We meet...

The documentation in HealthShare Health Connect can sometimes be difficult to navigate. Sometimes,...

Some of the biggest benefits that I have seen in the product from a development perspective have...

InterSystems doesn't charge us for every little thing. We pay a lot, but everything is black and...

InterSystems is pretty supportive. They are very proactive, especially when it comes to any data...

The system meets our needs to a certain extent, but we always have a wish list. We wish we had a...

We have entertained moving to a cloud-based solution. Ideally, that would serve us well. The only...

With a recent implementation, InterSystems was really on top of everything. They made sure that we...

As the product matures, the vendor will provide release notes on what the changes are in the...

InterSystems needs to empower their clients to be able to drive wish lists and help us put plans in...

InterSystems’ training is excellent. It is thorough, and it is instructor led. The training team is...

The best things about HealthShare Health Connect are its reliability and functional capabilities....

My list of things for InterSystems to improve is probably pretty short. We are one of their cloud...

InterSystems does a very good job of providing virtual environments for training. It is free online...

We use HealthShare Health Connect heavily. It is a tier-one application for us in that patient care...

HealthShare Health Connect solves all the traditional use cases that we would see in an integration...

InterSystems’ customer support is top-notch. I'm a fan of InterSystems. There is an entire piece of...

HealthShare Health Connect does provide a framework that, at its baseline, will let us know what the...

What the solution does is produce a way to get off the ground and running. It has a click, drag, and...

There is a whole deal of bad that comes with implementing a new solution, but it is rarely an issue...

At a baseline, I expect HealthShare Health Connect to be highly available, and it is. Over the...

InterSystems avoids charging for every little thing; their integrator, however, does not. The...