HealthShare Unified Care Record (Global) Commentary

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InterSystems offers an in-person training program, and they may offer remote sessions now as well....

InterSystems is very responsive. We usually get a response within an hour or two, even during hours...

HealthShare Unified Care Record is incredibly capable. It can do pretty much anything. If users can...

HealthShare Unified Care Record is an expensive product, especially when compared to something like...

We don't have any problems with InterSystems' charges. InterSystems has been very generous when...

InterSystems is very good at telling us when things have gone wrong. We get security alerts when...

We're not using HealthShare Unified Care Record as a shared care record. We're using it entirely as...

The support from InterSystems for when the system goes down is very good. Their day-to-day support...

Clinicians primarily view the shared patient record through two routes. Most secondary care...

The biggest thing that we have seen with InterSystems is linked to HealthShare Unified Care Record....

InterSystems can be innovative. They do have some good ideas for solutions, but everything takes a...

I want to see a lot more responsiveness from InterSystems in terms of our change requests and new...

HealthShare Unified Care Record sits standalone and separate. That is not necessarily InterSystems’...

Even though development takes a long time and sometimes the go-live versions aren’t exactly what we...

The vendor is barely sufficient at offering new technology that meets our needs.

I would give a high rating for the support we receive; we work with an InterSystems partner, and I...

The product and the clinical viewer for the repository and the registry are excellent products, but...

We don’t receive any training on the product. Everything we have done has been self-training based...

InterSystems’ support is a bit slow. They should have more staff; I get the impression that when...

I’m not sure whether I would recommend HealthShare Unified Care Record to others. It would depend a...

I need to see a clearer vision from InterSystems for product development. The situation seems quite...

As opposed to working with InterSystems directly, we interact mostly with an external company that...

InterSystems could work on simplifying the user interface.

InterSystems has proposals for very innovative solutions that use artificial intelligence.