HealthShare Unified Care Record (Global) Commentary
Filtered view: (Europe)
Subject Expert
Steve VanWagenen
Research Director - Asia/Oceania
Commentary Summary
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User Commentary
Loyalty
We chose HealthShare Unified Care Record because we were looking for a product that was best suited...
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Relationship, Value
InterSystems avoids charging for every little thing. They have a partnership-based approach....
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Product
HealthShare Unified Care Record is well designed in terms of content, but it is not aesthetically...
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Product
The product is really useful for combining data sources and displaying the data in one place so that...
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Culture
The sales engineers promise us the earth and then don't always deliver. Most of their promises are...
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Operations
We don't get a massive amount of training, but when we do have new functionality, the vendor is...
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Culture
There are some things that don't quite work like we thought they were going to work, but once we dig...
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Product
HealthShare Unified Care Record is definitely very beneficial, and we are using it a lot to share...
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Operations, Product
The mobile user interface is much easier to use and more intuitive. The vendor has obviously done a...
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Relationship
Good support to me involves quick answers and regular updates. If issues are going to take a long...
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Relationship
InterSystems hosts the infrastructure, so they aren't as good at alerting us to things that are...
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Loyalty
InterSystems shows us a lot of innovative stuff at conferences. We need to move toward those things,...
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Loyalty
InterSystems has had some interesting developments. For example, there is a reporting function that...
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Product
HealthShare Unified Care Record doesn’t meet all our needs today, but that is because we have not...
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Relationship
HealthShare Unified Care Record is very straightforward once we are in there, and navigation is...
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Loyalty, Operations
InterSystems is very good at development implementations. One thing that we look for in an upgrade...
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Operations
We have seen a promotional video from InterSystems, but InterSystems hasn't provided us with any...
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Relationship, Operations
I would probably suggest to someone getting started with HealthShare Unified Care Record to ensure...
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Value
We have had to change the scope. We have had to take out integrations that will not be ready to work...
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Culture, Product
We have had to adapt how HealthShare Unified Care Record works to some extent. It was promoted to us...
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Product
The main problem that our users have with HealthShare Unified Care Record is accessing it in the...
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Product
We have faced challenges with integration, but they haven’t been challenges with InterSystems....
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Relationship
InterSystems understands our landscape, so they understand the restrictions that we have, and they...
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Operations, Product
As it stands currently, we are still on the same HealthShare Unified Care Record platform as we were...
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Product
The product could grow a lot in terms of the user experience and functionality of the clinical...
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Product
The things I like the most about HealthShare Unified Care Record are the integration component and...
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Culture, Value
InterSystems pretty much avoids unexpected costs. We have a good quotation basis that gives us a...
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Relationship, Product
We are in the middle of doing an upgrade. Everything is quite new. The system is probably less...
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Product
The system's integrations were spot on. Basically, we rely on HealthShare Unified Care Record and...
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Loyalty
If we were to do everything over again, we would look at InterSystems' competition and see what is...
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Product
The system's strengths are its extreme flexibility and compatibility. Those are great. It is a shame...
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Loyalty, Product
We have a really old system of HealthShare Unified Care Record, and we want to upgrade it, but our...
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Operations, Product
HealthShare Unified Patient Record is really easy. One thing our people like about it is we don't...
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Operations
InterSystems’ web and online trainings are pretty good, but we just can’t afford to send people to...
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Product
Data sharing through HealthShare Unified Care Record has been positive because we share the...
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Loyalty, Product
Having internal development capabilities has helped us with HealthShare Unified Care Record because...
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Culture, Relationship
We have had a few discussions with InterSystems, but they have been a bit slow in communicating with...
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Relationship
InterSystems does a lot of development work that we are not cited on because we don't have the need,...
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Loyalty
We are still in the early stages and are working on optimizing the system within our organization,...
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Loyalty, Relationship
There needs to be greater collaboration between the product at a global level and the product at our...
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Loyalty, Product
InterSystems has a medical record and development tools. The focus should be on leveraging those...
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Loyalty
I chose HealthShare Unified Care Records because I wanted not just a document repository but also an...
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Loyalty, Product
An important factor in choosing HealthShare Unified Care Record is it has all the characteristics to...
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Relationship
InterSystems intervenes as third-level support, so the first and second levels are done by the...
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Product
We integrate contributions from various care settings, and HealthShare Unified Care Record helps...
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