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HealthShare Unified Care Record (Global) Commentary
Filtered view: (Europe)

Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 

Commentary Summary

Performance details

Comment Type Breakout

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Neutral
Negative
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User Commentary

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Analyst/Coordinator

Relationship, Operations

Even though development takes a long time and sometimes the go-live versions aren’t exactly what we...

Unrated
Nov 2025

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Analyst/Coordinator

Product

The vendor is barely sufficient at offering new technology that meets our needs.

Unrated
Nov 2025

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Analyst/Coordinator

Relationship

I would give a high rating for the support we receive; we work with an InterSystems partner, and I...

Unrated
Nov 2025

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Manager

Loyalty, Product

The product and the clinical viewer for the repository and the registry are excellent products, but...

Unrated
Oct 2025

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Manager

Operations

We don’t receive any training on the product. Everything we have done has been self-training based...

Unrated
Oct 2025

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Manager

Relationship

InterSystems’ support is a bit slow. They should have more staff; I get the impression that when...

Unrated
Oct 2025

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Manager

Product

I’m not sure whether I would recommend HealthShare Unified Care Record to others. It would depend a...

Unrated
Oct 2025

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Manager

Loyalty

I need to see a clearer vision from InterSystems for product development. The situation seems quite...

Unrated
Oct 2025

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Manager

Relationship, Product

As opposed to working with InterSystems directly, we interact mostly with an external company that...

Unrated
Oct 2025

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Director

Relationship, Product

InterSystems could work on simplifying the user interface.

Unrated
Sep 2025

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Director

Relationship, Product

InterSystems has proposals for very innovative solutions that use artificial intelligence.

Unrated
Sep 2025

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Manager

Loyalty, Operations, Product

The development of HealthShare Unified Care Record is rather tough, but we are almost finished. The...

Unrated
Aug 2025

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Manager

Loyalty, Product

I would choose HealthShare Unified Care Record again because of InterSystems’ product vision and...

Unrated
Aug 2025

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Manager

Loyalty, Product

The ease of use depends on which component of HealthShare Unified Care Record we are looking at....

Unrated
Aug 2025

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Director

Loyalty

We chose HealthShare Unified Care Record because we were looking for a product that was best suited...

Unrated
Jun 2025

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Director

Relationship, Value

InterSystems avoids charging for every little thing. They have a partnership-based approach....

Unrated
Jun 2025

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Director

Product

HealthShare Unified Care Record is well designed in terms of content, but it is not aesthetically...

Unrated
Jun 2025

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Manager

Product

The product is really useful for combining data sources and displaying the data in one place so that...

Unrated
Apr 2025

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Manager

Culture

The sales engineers promise us the earth and then don't always deliver. Most of their promises are...

Unrated
Apr 2025

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Manager

Operations

We don't get a massive amount of training, but when we do have new functionality, the vendor is...

Unrated
Apr 2025

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Manager

Culture

There are some things that don't quite work like we thought they were going to work, but once we dig...

Unrated
Apr 2025

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Manager

Product

HealthShare Unified Care Record is definitely very beneficial, and we are using it a lot to share...

Unrated
Apr 2025

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Manager

Operations, Product

The mobile user interface is much easier to use and more intuitive. The vendor has obviously done a...

Unrated
Apr 2025

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Manager

Relationship

Good support to me involves quick answers and regular updates. If issues are going to take a long...

Unrated
Apr 2025

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Manager

Relationship

InterSystems hosts the infrastructure, so they aren't as good at alerting us to things that are...

Unrated
Apr 2025

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Manager

Loyalty

InterSystems shows us a lot of innovative stuff at conferences. We need to move toward those things,...

Unrated
Apr 2025

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