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iVita Financial Financing Services (Non-Recourse) Commentary
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Subject Expert
Josh Naegle
Associate Engagement Partner
KLAS Associate Engagement Partner - Josh Naegle
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

Operations, Value

iVitaFi’s customer support is actually very good. The program itself is very clean and very easy for...

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Mar 2026

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Director

Relationship, Operations, Value

iVitaFi actually does well. We have been able to do a really good job of marketing and pushing...

Unrated
Mar 2026

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Director

Services

There are issues with iVitaFi’s updates. For example, with their switch to their new lender, if we...

Unrated
Mar 2026

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Manager

Relationship, Operations

iVitaFi has been really easy to work with. They also work with the vendor that does our statements....

Unrated
Nov 2025

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Manager

Relationship, Services

We sadly lost one of our contacts from iVitaFi, but the new one that they hired has stepped up. We...

Unrated
Nov 2025

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Manager

Relationship, Operations, Services

iVitaFi has been very on top of everything with any questions that we have had. Even their IT people...

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Nov 2025

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Manager

Relationship, Operations

I have been very satisfied with iVitaFi and their ability to help drive patient adoption. They have...

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Nov 2025

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VP/Other Executive

Loyalty

We hired iVitaFi as a nonrecourse patient loan program with no interest for the patient. We chose...

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Nov 2025

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VP/Other Executive

Relationship, Services

iVitaFi relies more on our site and customer service to drive patient adoption. The work is still...

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Nov 2025

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VP/Other Executive

Relationship, Services

iVitaFi does a lot of outreach if there is something new going on or if there is feedback on what...

Unrated
Nov 2025

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CFO

Relationship, Operations

The firm helps us with one of our pain points. They understood our business when they approached us....

Unrated
Oct 2025

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CFO

Operations

I would like to have more reporting availability for our entire network with iVitaFi. We still have...

Unrated
Oct 2025

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CFO

Value

iVitaFi is expensive. If one facility uses them too much, it could get relatively expensive, so we...

Unrated
Oct 2025

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CFO

Value

I always like nonrecourse financing services more than recourse services for planning purposes. If...

Unrated
Oct 2025

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Director

Relationship

iVitaFi is an extremely good firm. If anybody is lacking, it is us, but iVitaFi does what they need...

Unrated
Sep 2025

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Director

Relationship

During our regular meetings, we talk to iVitaFi. They have been working on pushing texting and phone...

Unrated
Sep 2025

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Director

Relationship

iVitaFi is very good to work with. They have good communication and good reporting. They work well...

Unrated
Sep 2025

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Director

Loyalty, Value

We chose iVitaFi so that we could provide the patient with a no-interest loan because of the high...

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Sep 2025

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VP/Other Executive

Loyalty, Services

Initially, we went in with some additional data and some other stuff that iVitaFi wanted and we...

Unrated
Sep 2025

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VP/Other Executive

Relationship

I'm extremely satisfied with iVitaFi's ability to help drive patient adoption of their services....

Unrated
Sep 2025

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Manager

Value

When we request funds from iVitaFi, there are a couple of things we have to do in the portal to...

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Sep 2025

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Manager

Relationship, Services

I am extremely satisfied with iVitaFi’s ability to help us drive patient adoption of their services....

Unrated
Sep 2025

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Director

Services, Value

Our weekly payments are still very strong. iVitaFi is very good at setting up payment plans, so I...

Unrated
Aug 2025

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Director

Value

All my self-pay metrics are looking really good. We are a small facility, and in a few years, we...

Unrated
Aug 2025

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Director

Relationship

The people I deal with are a little higher up, but I get really good responses from my staff when...

Unrated
Aug 2025

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Director

Relationship

iVitaFi doesn't know anything more than I do. I have been doing this work longer than they have. I...

Unrated
Aug 2025

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Manager

Relationship, Operations, Services

We are still growing, but the firm's service has been a big part of our growth. We keep evolving...

Unrated
Aug 2025

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Director

Value

With iVita Financial, they just charge us a flat percentage rate, so they don’t charge us for every...

Unrated
Jul 2025

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Director

Value

iVita Financials is fine, but we do all the work. The firm could really do the payment process....

Unrated
Jul 2025

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