Katch Subrogation Commentary

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We had a meeting with Katch about our customers having a hard time getting in touch with anyone to...

In terms of outreach with attorneys and directly with the clients, Katch is pretty good at getting...

Katch has been a great vendor. There's really nothing negative to say about them. They've been a...

We selected the vendor because their offers were great. They offered to handle everything for us and...

I would definitely recommend Katch. They've offered a great service to us. I don't anticipate any...

The outcome we expect is greater fund returns; that's what we're always looking for. I think Katch...

My advice to someone starting with Katch is around communication. Be very clear on your objectives....

There’s always room for improvement around integration. For one of the large plans that Katch...

We haven't had any issues with Katch with regard to training. There aren’t any additional...

We haven't had any situations lately around provider abrasion. I'm very satisfied. Katch Subrogation...

In the past, Katch has had a high turnover in liaisons, so that makes it a little challenging to...

I like the easy access to Katch's portal and the easy navigation. Katch is on time when it comes to...

Katch Subrogation is a flexible system. We meet with the vendor to try to improve it. There are...

We've been partnering with Katch for so long that I don't really expect anything else. They've...

Honestly, I can't really think of any advice for someone implementing Katch Subrogation other than...

Katch Subrogation is a pretty good system. It is very user friendly. We had been using our previous...

Katch data mines our paid claims. We send them all our paid claims, and they either send out...

Katch helps us with training. They provide training for newer associates, but it's kind of short...

Support from Katch is good. Obviously, tickets sometimes take a long time, but it is what it is. I'm...

Katch gives us the recoveries for third-party liability. Their team is highly responsive. I can see...

There is no training program for Katch Subrogation yet, but when dealing with Katch, they are very...

Katch is able to fulfill the terms of our agreement without involving us, having us follow up with...

We really haven't had to do any training with Katch from a system perspective.

Katch is a third-party subrogation company that collects any unpaid claims that we process, so when...

Katch’s main strength is that their communication is clear. We get a monthly report and updates, and...

My advice to organizations considering Katch is to have the cleanest data possible to share with...

The Katch team is responsive, communicative, and effective at resolving issues. Katch is currently...

Historical issues with data mapping and member data have caused rejections, particularly as we...

Little training was provided for the case management system. The system is relatively limited and...

Issues must generally be routed through a client director rather than handled through a direct...

The vendor's people are proactive. They get all of our extracts. They ask the right questions, and...

Katch Subrogation has been really, really good, and we haven't had any issues with it. The vendor is...

KatchIQ is a good group. Breaking off from Optum really helped them. We are actually advocating for...