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Kaufman Hall Healthcare Management Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
KLAS VP of Engagement - Mike Smith
 

Commentary Summary

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User Commentary

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Director

One significant limitation was the narrow scope of the benchmarking data. The methodology was...

Comment Tone Negative
Pillars Loyalty, Services
Evaluation Unrated

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Director

While Kaufman Hall delivered what we requested, the value received did not justify the cost. The...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

The engagement created substantial cultural challenges within our organization. Before doing the...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

We engaged with Kaufman Hall to develop a productivity-based staffing model. While Kaufman Hall...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

One of the primary concerns was the lack of sophistication in the final product. What the firm...

Comment Tone Negative
Pillars Services
Evaluation Unrated

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Director

Communication throughout the project was inconsistent. Given the significant investment made in the...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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