Keena Healthcare Technology Data Archiving Commentary
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Tyson Blauer
Research Director
KLAS Research Director - Tyson Blauer
 
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User Commentary

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Manager

Product, Value

For most hospitals or physician clinics, nonpatient hours are typically in the evening or night....

Jan 2024
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Manager

Relationship

One of the things I like about Keena Healthcare Technology is their escalation process. In some...

Jan 2024
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Manager

Product

Not one system is going to be a cookie-cutter solution. However, this product is a cookie-cutter...

Jan 2024
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COO

Loyalty, Relationship

We knew we needed a solution, and Keena Healthcare Technology was a trusted partner with a product...

Aug 2023
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COO

Relationship

Keena Healthcare Technology has a great team of individuals who understand the challenges we face in...

Aug 2023
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Director

Value

Our ROI from Keena Healthcare Technology Data Archiving has come in the form of vendor support and...

Aug 2023
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Director

Product

A gap in the product would probably be flexibility in terms of being able to customize. We don't...

Aug 2023
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Director

Operations, Product

The product is very intuitive. From an end-user perspective, it is easy to use. I have not heard any...

Aug 2023
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Director

Relationship

Keena Healthcare Technology’s support people are responsive. The responsiveness from the different...

Aug 2023
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Director

Operations, Product

I am informed when an upgrade is needed for the product. The vendor provides release notes when we...

Aug 2023
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Director

Relationship

Keena Healthcare Technology keeps all their promises, and then some. Sometimes things come up that...

Aug 2023
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VP/Other Executive

Value

There seems to be some level of nickel-and-diming. Keena Healthcare Technology is also not as...

Aug 2023
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Analyst/Coordinator

Relationship

Keena Healthcare Technology has never flat out told us no; they have put every effort into trying to...

Aug 2023
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Analyst/Coordinator

Product, Value

We save time by using Keena Healthcare Technology Data Archiving. I don’t know the monetary value,...

Aug 2023
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VP/Other Executive

Relationship, Product

Keena Healthcare Technology’s strength is that they know their product and the technology.

Aug 2023
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Manager

Product

The system is a well-rounded product that uses a database architecture and allows us to keep our...

Aug 2023
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Manager

Relationship

We have a good partnership with Keena Healthcare Technology. They have worked closely with us...

Aug 2023
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Analyst/Coordinator

Product

The biggest complaint we have gotten from our providers is that we can’t trend the lab values in...

Aug 2023
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Manager

Operations

Keena Healthcare Technology's user education document is a very good foundation, but we put our own...

Aug 2023
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Manager

Product

Keena Healthcare Technology is tied to our EHR so that whenever we have a regular chart open on the...

Aug 2023
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Manager

Relationship

Keena Healthcare Technology does a good job of sending out release notes each quarter, talking us...

Aug 2023
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CIO

Product, Value

The ROI we have seen from using Keena Healthcare Technology is efficiency for staff and ease of...

Aug 2023
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CIO

Loyalty, Product

We are engaged in continual payload and archival. That is our go-forward strategy, and we are...

Aug 2023
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CIO

Operations

I didn’t get training. I don't think Keena Healthcare Technology really provided training to our...

Aug 2023
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CIO

Relationship, Operations

I peripherally looked at a few data-archiving vendors with systems that do what Keena Healthcare...

Aug 2023
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Director

Relationship

We had some trouble with Keena Healthcare Technology’s project manager.

Aug 2023
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Director

Relationship

If a peer or friend were calling for a reference about Keena Healthcare Technology, I would tell...

Aug 2023
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Director

Product

The one thing that we asked for is a way to push documents into our EMR, and we never received that....

Aug 2023
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Director

Relationship

The vendor has been very responsive to suggestions we have made.

Aug 2023
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Director

Product

Keena Healthcare Technology Data Archiving was really helpful in getting some of the old information...

Aug 2023
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Director

Relationship

Keena Healthcare Technology has always been very responsive. We have worked with the vendor for...

Aug 2023
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CIO

Relationship, Operations

Keena Healthcare Technology had very deep experience with our EMR, so they walked in basically...

Aug 2023
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CIO

Relationship

Keena Healthcare Technology has good, meaningful people, and that is hard to see. We are not dealing...

Aug 2023
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CIO

Relationship, Operations

I have never had an instance with Keena Healthcare Technology where we were provided with a staff...

Aug 2023
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CIO

Value

Keena Healthcare Technology’s pricing is reasonable. Everyone else in the market is just going to...

Aug 2023
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CIO

Loyalty, Value

We looked at a few other tools, and the reasons that we bought the Keena Healthcare Technology...

Aug 2023
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CIO

Product

The product is integrated into our active EMR, and the Keena Healthcare Technology product is...

Aug 2023
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