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Keena Healthcare Technology Data Archiving Commentary
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Subject Expert
Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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Director

Value

We have definitely seen reduced IT and labor costs, as well as a reduction in staff time, by making...

Dec 2025
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Director

Loyalty, Product

Keena Healthcare Technology has two sides to their archival platform. It is clinical and financial,...

Dec 2025
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Director

Culture, Value

The vendor keeps the billing relatively simple, and they are fairly transparent about overage...

Dec 2025
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Director

Relationship, Product

The vendor is cognizant of the deficiencies in the platform. I have not seen a massive improvement...

Dec 2025
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Director

Loyalty, Product

When it comes to ease of use, there are separate databases and logins for clinical and financial...

Dec 2025
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Director

Operations

I think our end users could benefit from more training. But with Keena Healthcare Technology...

Dec 2025
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Director

Relationship

Keena Healthcare Technology has their own ticketing system, but they have a dedicated support...

Dec 2025
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Director

Relationship

Keena Healthcare Technology is very proactive about the things that they know are coming.

Dec 2025
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Director

Loyalty, Relationship

Keena Healthcare Technology is a tremendous partner. They do not have a people problem. Any issues I...

Dec 2025
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Director

Loyalty, Product

Having EMPI integration and being able to query and open up a patient's chart and have all of the...

Dec 2025
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CIO

Product

The integration with our EHR is a key feature of the solution. We have a link that is in our EHR...

Nov 2025
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CIO

Product, Value

I would like to see the cost, complexity, and duration of data archival greatly reduced through the...

Nov 2025
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CIO

Product

Historically, archive vendors like Keena Healthcare Technology come out of the gate with a very...

Nov 2025
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CIO

Product, Value

For the most part, we have achieved the outcomes we wanted from Keena Healthcare Technology Data...

Nov 2025
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Manager

Culture, Loyalty

Keena Healthcare Technology came out on top when we vetted vendors as part of our transition to...

Nov 2025
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Manager

Operations

Keena Healthcare Technology was very accommodating and did what we wanted with training. After the...

Nov 2025
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Manager

Culture, Value

Our requirements for the solution weren't quite as firm as we had hoped they would be initially....

Nov 2025
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Manager

Relationship, Operations

Keena Healthcare Technology added a lot of people to the project, possibly because they weren't sure...

Nov 2025
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CIO

Loyalty, Product

The Keena Healthcare Technology Data Archiving solution just works. It is pretty boring for the most...

Sep 2025
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CIO

Relationship

The relationship with Keena Healthcare Technology is very good and deep.

Sep 2025
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Analyst/Coordinator

Product

Almost everything in the solution works the way that Keena Healthcare Technology described. The...

Jul 2025
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Analyst/Coordinator

Loyalty, Relationship, Value

Keena Healthcare Technology has been the provider of our EMPI and our clinical data archive. We...

Jul 2025
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Analyst/Coordinator

Relationship, Operations

Keena Healthcare Technology sends out emails every time they have a new release. The emails explain...

Jul 2025
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Analyst/Coordinator

Operations

Keena Healthcare Technology’s training is not bad, but there is really not what I would call ongoing...

Jul 2025
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CIO

Relationship, Product

Keena Healthcare Technology is super. Their technology is good, and so is their authentication...

Jan 2025
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CIO

Culture, Relationship

Archiving one of our EHRs is proving to be quite a chore, but that is not one Keena Healthcare...

Jan 2025
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