Knowtion Denials Management Services Commentary

Filtered view: All

The people working for Knowtion Health are great. We have good teams to work with. I don’t know...

Knowtion Health has a strong leadership team that funnels down into the employees and the teams that...

Knowtion Health is just really good at doing what they do with coordination of benefits eligibility....

In terms of preventing future denials, our problem is Blue Cross Blue Shield, and there really isn't...

The lack of a critical mass of patient family complaints about Knowtion Health probably suggests...

We need better guidelines and reporting or transparency around what Knowtion Health is not getting...

Knowtion Health has been really consistent. One of the key strengths has been the relationship we...

Knowtion Health does offer support for coordination of benefits. Due to a lack of responses from...

We chose Knowtion Health when one of our higher-ups met them at a conference. We started talking...

Knowtion Health’s key strength is the care that they take with the consumers. They do have a good,...

The reporting from Knowtion Health is great. We are getting a lot of data. We know where our denials...

I would advise a customer new to Knowtion Health to be honest about their needs and expectations....

We definitely want to turn the denials into cash using Knowtion Health. They are doing that at a...

We have a lot of vendors, and Knowtion Health is toward the top. They have been a great partner for...

One of the reasons that we went with Knowtion Health initially and have stayed with them is the...

I don't even know if we really had an expectation on what the overturn rate would be for denials...

We expected to see Knowtion Health overturn our denials. They do, and we are paid for our services....

We chose Knowtion Health because I had experience with them at another facility in the past. There...

Since we have been with Knowtion Health, we have seen them continue to grow and get more advanced in...

Knowtion Health could have provider education opportunities. Knowtion Health may have trends that...

A new customer to Knowtion Health should just make sure from the onset to set clear expectations and...

Beyond the quality of their work, the people at Knowtion Health are good at what they do, and they...

The expectation with Knowtion Health is that we get our money and get each account resolved, and I...

What I love about Knowtion Health is that they go into our system and stage the claims or accounts...

Knowtion Health has been better than expected in dealing with several of our larger payers. The firm...

Knowtion Health does a very good job of helping us prevent denials in the future, but there is some...

Knowtion Health has this magical power to bring the patients and the payers together to resolve...

We expect to tie together performance and denials management and the resolution of what we would...

Patients will often complain about interactions with third-party vendors, but in the case of...

Knowtion Health’s internal software does a nice job of keeping their workflow urgent and even. We...

My advice to others is to be aware of the full set of reports that the firm offers, to engage with...

I was really uncertain what outcomes to expect when we engaged with Knowtion Health but didn't have...

With Knowtion Health, we are not turning over a lot of denials to bad debt vendors. We turn over...

If someone were looking at working with Knowtion Health, I would tell them to ensure their workflows...

We are working through potentially bringing on a physician to Knowtion Health's services, so if...

I have always gotten pretty quick turnarounds and good responses with everything I have asked for....

Knowtion Health is a great partner, and they are specialized in our area. They have the resources...

Our goal is to increase collections on a book of A/R that is particularly challenging if we can't...

Sometimes if there are process workflows that are impacting placements or returns, our organization...

Knowtion Health was already engaged with us when I joined, but the advice I would give a customer...

What we place to Knowtion Health versus what they collect is maybe a little less than what we would...

Reporting is definitely one of Knowtion Health’s strengths. Their performance dashboards are really...

Knowtion Health charges us based on their collections. Those are what we are billed for. With other...

We are extremely satisfied with the people we work with at Knowtion Health. I don't work directly...

A lot of vendors had a piece here or a piece there, but Knowtion Health actually had a full package...

The expected outcome with Knowtion Health was to get claims denials overturned so that we could...

Knowtion Health really helps us out, and they are a true business partner; that separates them from...

Knowtion Health’s key strength is appeals resolution because everything we send to them is pretty...

The advice I would give a customer engaging with Knowtion Health for the first time is to get...

Knowtion Health does help us reduce our bad debt and our loss write-offs. We do get a good...

Knowtion Health does a great job for us, so we have no complaints. Knowtion Health’s overturn rate...

With our work, there are times when Knowtion Health ends up working directly with patients. Their...

One of Knowtion Health’s strengths is that they have some really good people. If the person I call...

We would expect Knowtion Health’s net bag on third-party liability accounts to be greater than if we...

It has taken us longer to get projects off the ground with Knowtion Health than we would like....

We partnered with Knowtion Health because we didn't feel like we were doing the best job internally....

One thing that I have learned in working with Knowtion Health is to set very clear expectations and...

One of Knowtion Health’s key strengths is their good industry reputation. Another key strength is...

One of Knowtion Health’s opportunities for improvement is to continue to reduce their internal...

The reason we expanded Knowtion Health’s work was that we were satisfied with what they were doing....

The advice I would give someone engaging with Knowtion Health for the first time would be to listen...

I used to have direct contact with the higher-ups, and I don't even know who is at the top of the...

Knowtion Health is achieving expected outcomes, and they generally work with the patient to walk...

Knowtion Health is extremely well organized. They do their job, and they do it well. We rarely have...

My advice to others starting with Knowtion Health is just to make sure the infrastructure is in...

I was incredibly impressed with Knowtion Health’s implementation. It was probably the easiest...

The way Knowtion Health's product works is pretty proprietary, and it has been a long time since we...

Knowtion Health has shown their partnership in their engagement with us. We have a good...

Knowtion Health has met all expectations in terms of their denials work. To exceed expectations...

Knowtion Health follows up and works on overturning denials for the coordination of benefits. The...

One big concern when we were having introductory conversations with Knowtion Health is the fact that...

We became aware of Knowtion Health because they reached out to us about some of the things that they...

Knowtion Health is good at communication, and they have been good at patient engagement and customer...

The main outcome of working with Knowtion Health is that they resolve the coordination of benefits...

Knowtion Health has been really good to work with. We meet with them regularly. Knowtion Health has...

Thinking through the last several meetings I have had with Knowtion Health, there really hasn't been...

Knowtion Health has really well-defined workflows that actually work at producing the outcomes that...

Knowtion Health's people are one of their strengths. They are very easy to work with, and we don’t...

Knowtion Health charges us for what they are contractually able to charge us for. They charge us for...

We have worked with Knowtion Health in the past on different projects, and through that review, we...

Knowtion Health could improve the resolution when a coordination-of-benefits case gets resolved and...

I have an issue with the timeliness of Knowtion Health's invoicing. We like to have our invoices in...

Knowtion Health will not take anything under a certain monetary amount from us. But there still is a...

Knowtion Health’s key strength is their consistency working the accounts. We never hear complaints,...

I would tell others using Knowtion Health to look at their own workflows and see what works for...

The decision was made to use a firm because patients were not complying with us. We found a lot of...