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KPMG Financial / Clinical Improvement Consulting Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
With our engagement, even when we run into something that is a bit of a roadblock, KPMG is quick to...
KPMG brings an incredible number of experts to the table. Every area of the engagement had people...
We have a strategic partnership with KPMG; they help us navigate internal politics and structure...
The KPMG team, from the lead partner to all the other staff members, was outstanding and among the...
KPMG helped us plan within a framework to navigate the internal system structure, particularly...
KPMG has been the most impactful in a certain area with our EHR. The only real concern that I have...
We did make some changes that would directly impact the customer, but I don't know that yet for...
KPMG did their best to keep the optimization project moving without compromising resources for our...
I would recommend KPMG; I just want to qualify my recommendation with the fact that I'm recommending...
Commentary Summary
Comment Type Breakout