Lumeris Value-Based Care Consulting Comments

 

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User Commentary

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Director

Tools and Methodology

One advantage of working with Lumeris is that they are willing to sign risk contracts, and if they...

Nov 2019
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Director

Relationship

We have high expectations, so not many people exceed those expectations. Lumeris is doing a great...

Nov 2019
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Director

Other Observations

Lumeris' strength is that they know what they are doing. Lumeris doesn't have great salespeople, but...

Nov 2019
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Director

Other Observations

The challenge that Lumeris is facing right now is growth. When an organization grows rapidly, it is...

Nov 2019
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VP/Other Executive

Future Outlook

Initially, Lumeris was involved in a lot of our operations, but we have transitioned to our own...

Nov 2019
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VP/Other Executive

ROI and Cost

Organizations don't really start seeing outcomes for at least a couple of years. Lumeris did help us...

Nov 2019
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VP/Other Executive

Relationship

We had a lot of people from Lumeris, but not a lot of them were full time. Lumeris needed to hear...

Nov 2019
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CEO/President

Other Observations

I wouldn't say Lumeris has exceeded my expectations because we didn't achieve what we wanted to with...

Oct 2019
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CEO/President

ROI and Cost

One unique thing about Lumeris that we all like is that rather than having a single annual rate, the...

Oct 2019
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Director

Tools and Methodology

Lumeris needed to adapt their services to what they learned about us and where we wanted to go. The...

Aug 2019
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Director

Relationship

Lumeris' whole model is centered around building a partnership, but we ultimately didn't reach that...

Aug 2019
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VP/Other Executive

Relationship

We would like more timely notifications of issues from Lumeris.

Aug 2019
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VP/Other Executive

Tools and Methodology

Lumeris is very creative and forward thinking regarding different ways we can structure and react to...

Aug 2019
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VP/Other Executive

Future Outlook

Lumeris’ approach to data transparency is on point, but the technology is cumbersome, dated, and...

Aug 2019
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VP/Other Executive

Relationship

I expect to hear from Lumeris’ executives at least weekly via phone and to have key staff members...

Aug 2019
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VP/Other Executive

Other Observations

I would like to see more openness and transparency and more timely reporting when Lumeris has issues...

Aug 2019
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VP/Other Executive

People and Knowledge

I don’t think I would say that Lumeris exceeds our expectations, but they definitely meet our...

Aug 2019
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VP/Other Executive

Other Observations

Lumeris does not nickel-and-dime, but they charge us if we change the scope.

Aug 2019
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VP/Other Executive

Other Observations

To start an engagement. Lumeris provides a deep-dive analysis of the geography, health system, and...

Aug 2019
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VP/Other Executive

Sales and Contracting

A lot of fees from Lumeris related to travel trickled in. Like most consulting firms, Lumeris is...

Aug 2019
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VP/Other Executive

Project Results

Lumeris didn't exceed my expectations, but they did meet my expectations. The engagement was left...

Aug 2019
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VP/Other Executive

Tools and Methodology

We spent a lot of time considering different ideas. None of us had the readiness or critical mass to...

Aug 2019
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VP/Other Executive

Other Observations

Lumeris' services were expensive. On the other hand, for us to go and generate that kind of work...

Aug 2019
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VP/Other Executive

Project Results

Our interaction with Lumeris is in a holding pattern, unfortunately. But their deliverables were...

Aug 2019
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VP/Other Executive

Tools and Methodology

I wouldn’t say that anything Lumeris brought was especially innovative. But they framed their work...

Aug 2019
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VP/Other Executive

Tools and Methodology

We had a bit of a challenge understanding how to move from our Lumeris engagement to the working...

Aug 2019
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VP/Other Executive

Project Results

Lumeris is trying to customize our project, and they have risen to the challenge. I suspect that if...

Aug 2019
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VP/Other Executive

Relationship

We definitely have a strong partnership with Lumeris. There is constant communication. They listen...

Aug 2019
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VP/Other Executive

Tools and Methodology

Lumeris produced really usable material that was very specific to us. I did not feel like they were...

Aug 2019
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VP/Other Executive

Tools and Methodology

Lumeris is highly innovative. The tools that Lumeris provided were different from anything I have...

Aug 2019
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CCO

Tools and Methodology

Lumeris has strengthened their methodology for care management and population management. They have...

Jul 2019
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CCO

Other Observations

Lumeris is highly successful with moderate risk-bearing health systems. Lumeris’ methodology...

Jul 2019
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CCO

Tools and Methodology

Lumeris is very thorough with assessments and evaluations. They use principles with everything they...

Jul 2019
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CCO

Sales and Contracting

Lumeris does nickel-and-dime, but it is qualified. I do not like the term nickel-and-dime. Lumeris...

Jul 2019
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CCO

People and Knowledge

Redesigning care models is one of Lumeris’ fortes. I have been impressed with their staff,...

Jul 2019
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CCO

ROI and Cost

So far, Lumeris’ engagement has resulted in us being able to do more cost-effective population...

Jul 2019
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Director

Tools and Methodology

We definitely had a higher level of expertise at the beginning of our project with Lumeris, and once...

Jul 2019
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Director

Tools and Methodology

Lumeris is definitely pricey, but they are also giving us the visibility, the structure, and the...

Jul 2019
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Director

Relationship

I want to emphasize that Lumeris is a great partner. They really helped us gain the visibility to...

Jul 2019
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Director

ROI and Cost

Lumeris doesn’t nickel-and-dime us, but the overall price tag is pretty hefty.

Jul 2019
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Director

Other Observations

Lumeris meets our expectations; I wouldn’t say that they exceed them.

Jul 2019
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VP/Other Executive

Other Observations

When we first engaged Lumeris on the opportunity assessment, we looked at two pieces. First, we...

Jul 2019
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Director

Future Outlook

There is a lot of work that needs to be done before we can realistically see outcomes from Lumeris....

Jul 2019
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COO

People and Knowledge

The people were certainly well trained and skilled. We had a good team working with us. The people...

May 2019
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COO

Sales and Contracting

The individual who did the original sales pitch was key to selling the service to us and was engaged...

May 2019
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COO

Other Observations

When we did our RFP, the choice was between Lumeris and another vendor. Lumeris had a multimonth...

May 2019
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COO

Tools and Methodology

Lumeris didn’t perfectly meet our needs because they had a very templated way of going about things....

May 2019
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COO

Project Results

I struggled with Lumeris at times. Despite that, we got everything we asked for, and I have no...

May 2019
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COO

Tools and Methodology

We really wanted Lumeris to balance their process with our local market so that they could...

May 2019
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COO

Project Results

Lumeris approached our engagement with a good game plan and did eventually adapt to our local market...

May 2019
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CEO/President

Win/Loss - Why they were selected (by current clients)

We went through a rigorous RFP process, and we went to a number of different prospective partners....

May 2019
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CEO/President

Sales and Contracting

We have an agreement with Lumeris on a statement of work that has been defined. We haven’t had any...

May 2019
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CEO/President

Project Results

I would absolutely contract with Lumeris again. They really put a great seasoned team to work for...

May 2019
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CEO/President

Tools and Methodology

Lumeris’ leaders have been involved. They have been very accessible and supportive. We are very...

May 2019
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VP/Other Executive

Other Observations

During the interview process, there were a lot of people. I wasn’t sure whether everyone needed to...

Mar 2019
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VP/Other Executive

Sales and Contracting

The only issue we have is that they are pricey and not as transparent in their billing as we would...

Mar 2019
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VP/Other Executive

People and Knowledge

Lumeris brought in a large number of people, and a lot of them had very particular skills, such as...

Mar 2019
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CFO

Project Results

We couldn’t have accomplished what we did without Lumeris. They helped us accelerate success with...

Mar 2019
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VP/Other Executive

Sales and Contracting

We told Lumeris that we wanted their best final proposal, but they brought us an overpriced...

Nov 2018
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VP/Other Executive

Tools and Methodology

We had already done a lot of things that Lumeris talked about. They didn’t bring anything new for...

Nov 2018
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VP/Other Executive

Project Results

Lumeris helped us with our Medicare Advantage plan. The plan was extremely well done, and they put a...

Nov 2018
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Director

People and Knowledge

Lumeris’ superpower is the level of expertise that they have. They are also strong in analytics.

Nov 2018
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Director

People and Knowledge

The project managers changed several times during our engagement with Lumeris, so we lost...

Nov 2018
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Director

Project Results

Lumeris was one of the early vendors who appeared in the world of population health management, and...

Nov 2018
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VP/Other Executive

Relationship

Lumeris is flexible, but they keep the key components and cornerstones of their work no matter what....

Nov 2018
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VP/Other Executive

Tools and Methodology

Lumeris is working hand-in-hand with us as we build the network. Lumeris knows their business, and...

Nov 2018
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

I wouldn't hesitate to use Lumeris again. When we chose who to work with, we were trying to decide...

Nov 2018
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VP/Other Executive

Project Results

Lumeris validated some work we had done, and they offered different concepts for how to tweak the...

Sep 2018
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VP/Other Executive

Project Results

Lumeris was balanced with their suggestions, assessment, and approach. However, they told us we...

Sep 2018
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VP/Other Executive

Project Results

We have been in the ACO space for a long time, and it was a good idea to use Lumeris' suggestions to...

Sep 2018
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Manager

Win/Loss - Why they were selected (by current clients)

We felt we needed an execution partner that would really accelerate our progress with population...

Nov 2017
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Manager

Project Results

Lumeris has helped us address many problems that have been extremely complex. They have really...

Nov 2017
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Manager

Relationship

I consider Lumeris to be a trusted partner. That has been what really differentiated them from the...

Nov 2017
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Manager

People and Knowledge

I like Lumeris. Lumeris has the ability to be flexible and to provide customized solutions. They...

Nov 2017
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VP/Other Executive

Tools and Methodology

Lumeris is definitely a business partner. That is their approach. They didn’t have an out-of-the-box...

Nov 2017
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VP/Other Executive

Tools and Methodology

Lumeris works in a narrow space of Medicare Advantage where they have specific expertise. Medicare...

Nov 2017
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CEO/President

Project Results

The challenge that Lumeris helped us solve was moderately complex. I think they reaffirmed a lot of...

Nov 2017
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CEO/President

People and Knowledge

Lumeris has very good, genuine people. We trust them.

Nov 2017
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CEO/President

Sales and Contracting

I think Lumeris could develop better presentations. They are not salespeople, so their presentations...

Nov 2017
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VP/Other Executive

Project Results

Lumeris did some consulting for us, and we planned on partnering with their full solution. We worked...

Oct 2017
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VP/Other Executive

Tools and Methodology

Our engagement with Lumeris revolved around the concept of becoming partners. However, while working...

Oct 2017
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VP/Other Executive

Tools and Methodology

The project that Lumeris helped us with was considerably complex. Putting together a business plan...

Oct 2017
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VP/Other Executive

Lessons Learned

We did a joint venture with a provider group. If payers want to set up a population health solution...

Oct 2017
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VP/Other Executive

Other Observations

Lumeris gave us the foundational knowledge that we needed. They were as honest as they could be....

Oct 2017