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Aerial for Payer Care Management Commentary
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Subject Expert
Mac Boyter
Senior Vice President of Insights
KLAS Senior Vice President of Insights - Mac Boyter
 

Commentary Summary

Comment Type Breakout

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User Commentary

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CIO

When we need support for Aerial, Medecision’s support people don’t seem to understand their own...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

Medecision wanted us to upgrade to some newer solution because we're on a legacy platform, but we...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CIO

Medecision has done nothing to positively impact our program in recent years. The integration for...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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CIO

The care management solutions that we've been looking at cost less than Aerial, so Medecision’s...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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CIO

Aerial has been a stable system actually for a while.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Medecision has been incredible. One of the things that really impressed me was their Aerial...

Comment Tone Positive
Pillars Operations
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Manager

Medecision is very good at resolving issues. If they cannot resolve something, we get an answer back...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I really like the functionality across modules in the platform, especially in the case management...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

There are some areas where Medecision could improve The Medecision Platform. Their provider feeds,...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Manager

Working with Medecision has been great. They have been very responsive. If they cannot do something,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I do not have the ability right now with the platform to run my own reports because Medecision is...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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