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MEDHOST Enterprise Financials Commentary
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Coray Tate
Research Director
KLAS Research Director - Coray Tate
 
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Commentary Summary

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User Commentary

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Director

Product

It needs to be easier to integrate MEDHOST's system with our other systems. It shouldn't be this hard....

Apr 2024
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(0)
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Director

Relationship

When Harris acquired MEDHOST, they let a couple of key people go who we were working with, and we...

Apr 2024
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(0)
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Director

Value

I don't think that MEDHOST is any worse than any other vendor when it comes to charging us. All...

Apr 2024
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(0)
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Director

Loyalty, Product

The biggest drawback of the system is that it needs a more user-friendly UI. Its UI affects our...

Apr 2024
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(0)
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Director

Relationship

MEDHOST is great with their support. It is really easy to get past their front line, and we don't...

Apr 2024
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(0)
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CFO

Relationship, Value

Since MEDHOST was purchased by another company, I am not sure what their outlook is. We have...

Apr 2024
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(0)
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CFO

Culture, Relationship

When MEDHOST was sold, I don't think we lost anyone, but a lot of new people came in. We reached out...

Apr 2024
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(0)
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CFO

Loyalty, Value

I hate to say it, but MEDHOST's system is part of our long-term plans because it would be so...

Apr 2024
||
(0)
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Director

Relationship, Value

MEDHOST’s big selling point is they are cheaper than a lot of the other vendors, but they are still...

Mar 2024
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(0)
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Director

Operations, Product

In the past, some of our implementations with MEDHOST haven't been as smooth. The system's financial...

Jan 2024
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(0)
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Director

Relationship

A lot of the time, I will call MEDHOST's support and know more than the vendor's analyst does. Then,...

Jan 2024
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(0)
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CEO/President

Relationship

MEDHOST keeps their promises. If they commit to doing something, they will follow through on it.

Nov 2023
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(0)
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CEO/President

Product

On the financial side, everything in the system is difficult to change, like the requests that we...

Nov 2023
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(0)
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CEO/President

Value

The product isn't very flexible when it comes to making changes or meeting the needs of our...

Nov 2023
||
(0)
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CEO/President

Value

It is nice that we are all on one system with MEDHOST. There is one ERP option for all facilities,...

Nov 2023
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(0)
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CEO/President

Product

If I could change some things about the system, they would be its user interface, scalability,...

Nov 2023
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(0)
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Manager

Culture

MEDHOST’s sales teams sometimes overpromise, but some of the issue may be a misunderstanding on our...

Oct 2023
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(0)
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Manager

Relationship

If MEDHOST identifies an issue at another facility, I would like to be alerted because what happens...

Oct 2023
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(0)
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Manager

Value

MEDHOST Enterprise Financials is a good product for small community hospitals and a good value for...

Oct 2023
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(0)
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VP/Other Executive

Product

MEDHOST basically just gives us a paper document or PDF that says what they are changing in the...

Apr 2023
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(0)
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VP/Other Executive

Relationship, Value

MEDHOST's support is poor. The vendor doesn't have a traditional cloud service. That makes the...

Apr 2023
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(0)
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VP/Other Executive

Value

MEDHOST needs to find new technology and revamp it or join another company that has good technology....

Apr 2023
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(0)
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COO

Product

MEDHOST Enterprise Financials is not robust enough to provide financial data. We are having to pull...

Apr 2023
||
(0)
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COO

Operations

MEDHOST’s online training is not intuitive. The vendor has an online library with videos for people...

Apr 2023
||
(0)
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COO

Relationship, Product

With the financial piece, we have somebody we can escalate our issues to.

Apr 2023
||
(0)
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