MEDHOST Enterprise Financials Comments

 

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Current Time Inside Cache Tag Helper: 9/28/2020 7:48:33 PM and Model.EvProductId = 336

Commentary Summary

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User Commentary

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Director

Functionality and Upgrades

MEDHOST is behind the times. Their reporting system is way out of date. We have to run out of the...

Aug 2020
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Director

Service and Support

MEDHOST did well at supporting us during the COVID-19 crisis. They updated and provided us with the...

Aug 2020
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Director

Service and Support

MEDHOST is not used to the customer service that we give, so they are not used to doing things the...

Jul 2020
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Director

Functionality and Upgrades

MEDHOST needs to improve some reporting work. They need to do some of the custom report writing that...

Jul 2020
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Director

Service and Support

MEDHOST is not really proactive. That has to do with them not being up to date on hospitals like...

Jul 2020
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Director

ROI / Cost (care and feeding)

MEDHOST has the best 40-year-old software out there. The system meets our needs for the kind of care...

Jun 2020
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Director

Service and Support

Sometimes I think that the system is old and that the design is not so good. I want MEDHOST to look...

Jun 2020
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Director

Relationship

Despite any complaints I have about MEDHOST, they have come to the table. They meet with me and my...

Jun 2020
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Director

Service and Support

We don’t use MEDHOST’s implementation services, but for software upgrades, we do work with the...

Jun 2020
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Director

Implementation and Training

I am not aware of any ongoing training from MEDHOST. I wish they would provide training. They used...

Jun 2020
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Director

Service and Support

Our complaint is mostly about the turnaround time on issues that are identified. First, MEDHOST has...

Jun 2020
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Director

Technology

My view on MEDHOST delivering new technology is based on the things that we tried working with them...

Jun 2020
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Director

Service and Support

MEDHOST’s system is pretty user friendly. Their phone support and web support are pretty good....

Jun 2020
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Director

Other Observations & Comments

Compared to most vendors, MEDHOST does not nickel-and-dime. The only thing is that if we want...

Jun 2020
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Manager

Functionality and Upgrades

The product acts as our patient accounting solution, and we see relatively few issues. The manager...

Jun 2020
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Manager

Functionality and Upgrades

There have been more enhancements with the vendor's clinical product that have made the system's...

Jun 2020
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Manager

Functionality and Upgrades

The product could use more enhancements. We are trying to get a live feed that we can trigger at a...

May 2020
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Manager

Implementation and Training

There is a little bit of training needed, especially with having so much turnover. The training is...

May 2020
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Manager

Functionality and Upgrades

The setup and insurance dictionaries are available, but the insurance library is a little difficult...

May 2020
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Manager

Interfacing and Integration

We have an issue with the lab interface that goes into MEDHOST Enterprise Financials if the lab was...

May 2020
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Manager

Other Observations & Comments

I would not choose MEDHOST Enterprise Financials again if the choice were up to me. There are other...

May 2020
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Director

Other Observations & Comments

Our business office director is wanting to add statements and online bill pay to the MEDHOST system....

Mar 2020
 Helpful

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Director

Functionality and Upgrades

The MEDHOST product is a little bit harder to navigate for end users. It is GUI based on the...

Mar 2020
 Helpful

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VP/Other Executive

Relationship

MEDHOST promised us the world, and they never followed through on the majority of their promises....

Mar 2020
 Helpful

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VP/Other Executive

Interfacing and Integration

The system doesn’t integrate with anything. Getting the vendor to do anything requires a huge amount...

Mar 2020
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VP/Other Executive

Relationship

There are no improvements with MEDHOST. We are stuck with what they have. They don’t do anything to...

Mar 2020
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VP/Other Executive

Technology

The system’s ease of use is okay, but the technology is old. It is not Windows based. It isn’t easy...

Mar 2020
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VP/Other Executive

Relationship

We have had meetings with MEDHOST, and they have promised to do things. Six months or a year later,...

Mar 2020
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

My opinion of MEDHOST hasn’t changed. There is no way in hell that we would buy their system again....

Mar 2020
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VP/Other Executive

ROI / Cost (care and feeding)

MEDHOST has always nickel-and-dimed. They charge us for stupid, little things. They never keep their...

Mar 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

The system is horrible. MEDHOST stopped doing any useful customer service and enhancements many...

Mar 2020
 Helpful

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VP/Other Executive

Implementation and Training

MEDHOST is horrible about training. They charge a ton of money to do any kind of training. When...

Mar 2020
 Helpful

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CFO

Other Observations & Comments

The system works and is usually the cheapest system. That is why it has the customer base that it...

Jan 2020
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CFO

Technology

The system isn't fancy and doesn't have a lot of bells and whistles, and getting data out of it in a...

Jan 2020
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CFO

Functionality and Upgrades

The platform worked well for us even if it didn’t have the features and functionalities that we...

Jan 2020
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CFO

Interfacing and Integration

The reporting was abysmal, and getting data out was like pulling teeth. MEDHOST also doesn’t play...

Jan 2020
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Director

ROI / Cost (care and feeding)

MEDHOST nickel-and-dimes us for everything, and they seem to be getting worse. For example, I used...

Dec 2019
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Manager

Functionality and Upgrades

MEDHOST Enterprise Financials meets our requirements for an EHR. It doesn't have all the bells and...

Nov 2019
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Manager

Functionality and Upgrades

We sometimes deal with issues in MEDHOST Enterprise Financials, but there don't seem to be a lot of...

Oct 2019
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CIO

Future Outlook

We are not very happy with MEDHOST because they are no longer doing any development. MEDHOST is only...

Oct 2019
 Helpful

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CIO

Functionality and Upgrades

In its day, MEDHOST Enterprise Financials was satisfactory and had the functionality that we...

Oct 2019
 Helpful

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CFO

Implementation and Training

If I were starting over, I don't know that I would buy the system again. I have had to do a rebuild...

Jun 2019
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CFO

ROI / Cost (care and feeding)

MEDHOST insists that meaningful use is not a regulatory compliance issue because we could choose not...

Jun 2019
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CFO

Interfacing and Integration

MEDHOST doesn’t support a bolt-on unless it is their chosen child. I just tried to implement another...

Jun 2019
 Helpful

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CFO

Other Observations & Comments

My experience with MEDHOST Enterprise Financials may be different in a year simply because when they...

Jun 2019
 Helpful

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CFO

Functionality and Upgrades

The good part about MEDHOST Enterprise Financials is that it does work. It does receive information...

Jun 2019
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CFO

Service and Support

It can be very challenging to find out where information comes from in the system and how it got...

Jun 2019
 Helpful

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CFO

Functionality and Upgrades

MEDHOST has not touched the financial side in a long time. They say the system can do things that it...

Jun 2019
 Helpful

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CFO

Other Observations & Comments

We have an agreement with MEDHOST to go hosted. They have been pushing us to go hosted for years. As...

Jun 2019
 Helpful

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Director

Implementation and Training

We are still trying to get reports out of the system and learn the GL process. The system has a huge...

May 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

MEDHOST Enterprise Financials is the worst system in the world, and we have been on it for years....

Mar 2019
 Helpful

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VP/Other Executive

Relationship

Every time people ask me about MEDHOST, I tell them that MEDHOST is the worst vendor in the world....

Mar 2019
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

The reason why we can’t get off of MEDHOST Enterprise Financials is that we have thrown so much...

Mar 2019
 Helpful

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Director

Service and Support

MEDHOST has gotten better at quite a few things. They have made the system easier to use, and they...

Jan 2019
 Helpful

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Director

Service and Support

MEDHOST is just like anyone else. When they do an upgrade, we find things that they thought they had...

Jan 2019
 Helpful

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Director

Lessons Learned

I would buy MEDHOST Enterprise Financials again. We didn't overpay or underpay for it. MEDHOST is...

Jan 2019
 Helpful

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Director

Functionality and Upgrades

The system’s strength is the lack of surprises. It just works, and it is pretty basic. Not a lot of...

Jan 2019
 Helpful

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Director

Functionality and Upgrades

When we do get updates from MEDHOST, they are usually for the clinical side. There isn’t a lot of...

Jan 2019
 Helpful

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Director

Other Observations & Comments

MEDHOST does really well on the financial side. However, the reporting capability could definitely...

Jan 2019
 Helpful

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Director

Functionality and Upgrades

I would like to see more canned reports. We often end up having to write some type of query based on...

Jan 2019
 Helpful

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VP/Other Executive

Service and Support

MEDHOST does a good job of communicating with us. We meet with them regularly. However, they are...

Dec 2018
 Helpful

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Director

Interfacing and Integration

We would not buy MEDHOST's product again; we would probably look at other vendors' solutions. We...

Nov 2018
 Helpful

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Director

Other Observations & Comments

My clinical people aren’t power users, and my accounting people typically are. The accounting people...

Nov 2018
 Helpful

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CFO

Technology

MEDHOST charges a lot for their product considering that they have hardly done any updates. Their...

Aug 2018
 Helpful

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CFO

ROI / Cost (care and feeding)

We were renegotiating the pricing with MEDHOST because of how much we were paying for the monthly...

Aug 2018
 Helpful

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Director

Service and Support

MEDHOST Enterprise Financials has poor support. The support people are unresponsive and aren't able...

May 2018
 Helpful

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Director

Other Observations & Comments

The executives here love MEDHOST Enterprise Financials. They do not use it on a day-to-day basis,...

May 2018
 Helpful

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Director

Sales and Contracting

I sometimes think we were sold one product and received a completely different one. MEDHOST...

May 2018
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

I think MEDHOST may be the worst vendor to deal with. They put out system upgrades without...

Mar 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

MEDHOST should have improved their product significantly over the past several years. They should be...

Mar 2018
 Helpful

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VP/Other Executive

Interfacing and Integration

MEDHOST Enterprise Financials doesn't integrate with any other systems. It doesn't even integrate...

Mar 2018
 Helpful

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VP/Other Executive

Relationship

We have reached out to MEDHOST's executives numerous times. When we do get a call back, it is always...

Mar 2018
 Helpful

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COO

Functionality and Upgrades

We use MEDHOST Enterprise Financials for GL purposes, and the functions are fine. Our financial...

Mar 2018
 Helpful

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COO

Service and Support

I don't feel that we have been nickel-and-dimed. From a support perspective, we pay a chunk in...

Mar 2018
 Helpful

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CIO

Service and Support

In general, MEDHOST's support has improved significantly within the last year. The support is now...

Feb 2018
 Helpful

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CIO

Technology

One of the big downsides of MEDHOST Enterprise Financials is that the billing software is archaic....

Feb 2018
 Helpful

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CIO

Functionality and Upgrades

MEDHOST Enterprise Financials' reporting is substandard. We have to extract data using a third-party...

Feb 2018
 Helpful

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CIO

Functionality and Upgrades

MEDHOST isn’t doing anything great with MEDHOST Enterprise Financials. They take care of our...

Feb 2018
 Helpful

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Director

Future Outlook

We are very confident that MEDHOST will improve our financial viability going forward. I appreciate...

Feb 2018
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Analyst/Coordinator

Functionality and Upgrades

We have been using the system a long time, and our audits have always come out clean.

Feb 2018
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CIO

Functionality and Upgrades

Nothing really stands out as good or bad; the system just works for us. We don't have any complaints....

Jan 2018
 Helpful

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CEO/President

ROI / Cost (care and feeding)

The back end of MEDHOST Enterprise Financials is strong, and the MEDHOST platform has been a good...

Jan 2018
 Helpful

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CEO/President

Other Observations & Comments

We moved from the Kronos solution for time and attendance to MEDHOST's tool, and people complain...

Jan 2018