MEDHOST Enterprise Financials
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Coray Tate
Research Director
KLAS Research Director - Coray Tate
 
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User Commentary

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VP/Other Executive

Product

MEDHOST basically just gives us a paper document or PDF that says what they are changing in the...

Apr 2023
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VP/Other Executive

Relationship, Value

MEDHOST's support is poor. The vendor doesn't have a traditional cloud service. That makes the...

Apr 2023
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VP/Other Executive

Value

MEDHOST needs to find new technology and revamp it or join another company that has good technology....

Apr 2023
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COO

Product

MEDHOST Enterprise Financials is not robust enough to provide financial data. We are having to pull...

Apr 2023
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COO

Operations

MEDHOST’s online training is not intuitive. The vendor has an online library with videos for people...

Apr 2023
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COO

Relationship, Product

With the financial piece, we have somebody we can escalate our issues to.

Apr 2023
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Director

Product

MEDHOST Enterprise Financials is a stable and reliable product, but there is so much that can be...

Apr 2023
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Director

Operations

MEDHOST has given me the option to attend training classes, but those classes for someone in my...

Apr 2023
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Director

Relationship

I sometimes have to contact MEDHOST’s customer support line, and more often than not, the level-one...

Apr 2023
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Director

Relationship, Product

It would be helpful if MEDHOST could improve the stability and speed of the system. We have a lot of...

Mar 2023
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Director

Operations, Product

Some parts of the system are very intuitive. We can make sense of what the system is asking and...

Mar 2023
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Director

Relationship

MEDHOST’s tickets take so long to resolve that we move on before the tickets get resolved. The...

Mar 2023
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CIO

Relationship

MEDHOST tries to be proactive. I think that that is because we are a fairly large customer.

Mar 2023
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CIO

Relationship, Operations

I am definitely not satisfied. I don't think that the vendor knows where they need to go, and I am...

Mar 2023
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CIO

Product

Our end users don't find the product to be intuitive. The system looks old, but there are some ways...

Mar 2023
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Director

Operations, Product

The solution is a little difficult to use.

Feb 2023
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Director

Relationship, Operations

The vendor should be more proactive with the issues that pop up with the solution. There are a lot...

Feb 2023
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Manager

Loyalty, Relationship

We are exploring options to move away from MEDHOST. We have had several meetings with MEDHOST...

Jan 2023
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Manager

Culture, Loyalty, Product

The system's selling point is that on the inpatient claims, it will drop an automatic contractual...

Jan 2023
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Manager

Product

Outpatient services were at the top of the list of things we wanted to be changed. MEDHOST...

Jan 2023
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