MEDHOST Enterprise Financials Comments

 
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User Commentary

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Director

Functionality and Upgrades

MEDHOST is behind the times. Their reporting system is way out of date. We have to run out of the...

Aug 2020
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Director

Service and Support

MEDHOST did well at supporting us during the COVID-19 crisis. They updated and provided us with the...

Aug 2020
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Director

Service and Support

MEDHOST is not used to the customer service that we give, so they are not used to doing things the...

Jul 2020
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Director

Functionality and Upgrades

MEDHOST needs to improve some reporting work. They need to do some of the custom report writing that...

Jul 2020
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Director

Service and Support

MEDHOST is not really proactive. That has to do with them not being up to date on hospitals like...

Jul 2020
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Director

ROI / Cost (care and feeding)

MEDHOST has the best 40-year-old software out there. The system meets our needs for the kind of care...

Jun 2020
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 or  to see details.

Director

Service and Support

Sometimes I think that the system is old and that the design is not so good. I want MEDHOST to look...

Jun 2020
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Director

Relationship

Despite any complaints I have about MEDHOST, they have come to the table. They meet with me and my...

Jun 2020
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Director

Service and Support

We don’t use MEDHOST’s implementation services, but for software upgrades, we do work with the...

Jun 2020
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Director

Implementation and Training

I am not aware of any ongoing training from MEDHOST. I wish they would provide training. They used...

Jun 2020
 Helpful

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Director

Service and Support

Our complaint is mostly about the turnaround time on issues that are identified. First, MEDHOST has...

Jun 2020
 Helpful

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Director

Technology

My view on MEDHOST delivering new technology is based on the things that we tried working with them...

Jun 2020
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Director

Service and Support

MEDHOST’s system is pretty user friendly. Their phone support and web support are pretty good....

Jun 2020
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Director

Other Observations & Comments

Compared to most vendors, MEDHOST does not nickel-and-dime. The only thing is that if we want...

Jun 2020
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Manager

Functionality and Upgrades

The product acts as our patient accounting solution, and we see relatively few issues. The manager...

Jun 2020
 Helpful

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Manager

Functionality and Upgrades

There have been more enhancements with the vendor's clinical product that have made the system's...

Jun 2020
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Manager

Functionality and Upgrades

The product could use more enhancements. We are trying to get a live feed that we can trigger at a...

May 2020
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Manager

Implementation and Training

There is a little bit of training needed, especially with having so much turnover. The training is...

May 2020
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Manager

Functionality and Upgrades

The setup and insurance dictionaries are available, but the insurance library is a little difficult...

May 2020
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Manager

Interfacing and Integration

We have an issue with the lab interface that goes into MEDHOST Enterprise Financials if the lab was...

May 2020
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Manager

Other Observations & Comments

I would not choose MEDHOST Enterprise Financials again if the choice were up to me. There are other...

May 2020
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Director

Other Observations & Comments

Our business office director is wanting to add statements and online bill pay to the MEDHOST system....

Mar 2020
 Helpful

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Director

Functionality and Upgrades

The MEDHOST product is a little bit harder to navigate for end users. It is GUI based on the...

Mar 2020
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VP/Other Executive

Relationship

MEDHOST promised us the world, and they never followed through on the majority of their promises....

Mar 2020
 Helpful

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VP/Other Executive

Interfacing and Integration

The system doesn’t integrate with anything. Getting the vendor to do anything requires a huge amount...

Mar 2020
 Helpful

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VP/Other Executive

Relationship

There are no improvements with MEDHOST. We are stuck with what they have. They don’t do anything to...

Mar 2020
 Helpful

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VP/Other Executive

Technology

The system’s ease of use is okay, but the technology is old. It is not Windows based. It isn’t easy...

Mar 2020
 Helpful

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VP/Other Executive

Relationship

We have had meetings with MEDHOST, and they have promised to do things. Six months or a year later,...

Mar 2020
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

My opinion of MEDHOST hasn’t changed. There is no way in hell that we would buy their system again....

Mar 2020
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

MEDHOST has always nickel-and-dimed. They charge us for stupid, little things. They never keep their...

Mar 2020
 Helpful

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VP/Other Executive

Functionality and Upgrades

The system is horrible. MEDHOST stopped doing any useful customer service and enhancements many...

Mar 2020
 Helpful

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VP/Other Executive

Implementation and Training

MEDHOST is horrible about training. They charge a ton of money to do any kind of training. When...

Mar 2020
 Helpful

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CFO

Other Observations & Comments

The system works and is usually the cheapest system. That is why it has the customer base that it...

Jan 2020
 Helpful

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CFO

Technology

The system isn't fancy and doesn't have a lot of bells and whistles, and getting data out of it in a...

Jan 2020
 Helpful

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CFO

Functionality and Upgrades

The platform worked well for us even if it didn’t have the features and functionalities that we...

Jan 2020
 Helpful

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CFO

Interfacing and Integration

The reporting was abysmal, and getting data out was like pulling teeth. MEDHOST also doesn’t play...

Jan 2020
 Helpful

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Director

ROI / Cost (care and feeding)

MEDHOST nickel-and-dimes us for everything, and they seem to be getting worse. For example, I used...

Dec 2019
 Helpful

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Manager

Functionality and Upgrades

MEDHOST Enterprise Financials meets our requirements for an EHR. It doesn't have all the bells and...

Nov 2019
 Helpful

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Manager

Functionality and Upgrades

We sometimes deal with issues in MEDHOST Enterprise Financials, but there don't seem to be a lot of...

Oct 2019
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CIO

Future Outlook

We are not very happy with MEDHOST because they are no longer doing any development. MEDHOST is only...

Oct 2019
 Helpful

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CIO

Functionality and Upgrades

In its day, MEDHOST Enterprise Financials was satisfactory and had the functionality that we...

Oct 2019
 Helpful

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CFO

Implementation and Training

If I were starting over, I don't know that I would buy the system again. I have had to do a rebuild...

Jun 2019
 Helpful

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CFO

ROI / Cost (care and feeding)

MEDHOST insists that meaningful use is not a regulatory compliance issue because we could choose not...

Jun 2019
 Helpful

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CFO

Interfacing and Integration

MEDHOST doesn’t support a bolt-on unless it is their chosen child. I just tried to implement another...

Jun 2019
 Helpful

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CFO

Other Observations & Comments

My experience with MEDHOST Enterprise Financials may be different in a year simply because when they...

Jun 2019
 Helpful

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CFO

Functionality and Upgrades

The good part about MEDHOST Enterprise Financials is that it does work. It does receive information...

Jun 2019
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CFO

Service and Support

It can be very challenging to find out where information comes from in the system and how it got...

Jun 2019
 Helpful

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CFO

Functionality and Upgrades

MEDHOST has not touched the financial side in a long time. They say the system can do things that it...

Jun 2019
 Helpful

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CFO

Other Observations & Comments

We have an agreement with MEDHOST to go hosted. They have been pushing us to go hosted for years. As...

Jun 2019
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Director

Implementation and Training

We are still trying to get reports out of the system and learn the GL process. The system has a huge...

May 2019
 Helpful

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VP/Other Executive

Functionality and Upgrades

MEDHOST Enterprise Financials is the worst system in the world, and we have been on it for years....

Mar 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Every time people ask me about MEDHOST, I tell them that MEDHOST is the worst vendor in the world....

Mar 2019
 Helpful

 or  to see details.

VP/Other Executive

ROI / Cost (care and feeding)

The reason why we can’t get off of MEDHOST Enterprise Financials is that we have thrown so much...

Mar 2019
 Helpful

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Director

Service and Support

MEDHOST has gotten better at quite a few things. They have made the system easier to use, and they...

Jan 2019
 Helpful

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Director

Service and Support

MEDHOST is just like anyone else. When they do an upgrade, we find things that they thought they had...

Jan 2019
 Helpful

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Director

Lessons Learned

I would buy MEDHOST Enterprise Financials again. We didn't overpay or underpay for it. MEDHOST is...

Jan 2019
 Helpful

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Director

Functionality and Upgrades

The system’s strength is the lack of surprises. It just works, and it is pretty basic. Not a lot of...

Jan 2019
 Helpful

 or  to see details.

Director

Functionality and Upgrades

When we do get updates from MEDHOST, they are usually for the clinical side. There isn’t a lot of...

Jan 2019
 Helpful

 or  to see details.

Director

Other Observations & Comments

MEDHOST does really well on the financial side. However, the reporting capability could definitely...

Jan 2019
 Helpful

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Director

Functionality and Upgrades

I would like to see more canned reports. We often end up having to write some type of query based on...

Jan 2019
 Helpful

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VP/Other Executive

Service and Support

MEDHOST does a good job of communicating with us. We meet with them regularly. However, they are...

Dec 2018
 Helpful

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Director

Interfacing and Integration

We would not buy MEDHOST's product again; we would probably look at other vendors' solutions. We...

Nov 2018
 Helpful

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Director

Other Observations & Comments

My clinical people aren’t power users, and my accounting people typically are. The accounting people...

Nov 2018
 Helpful

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CFO

Technology

MEDHOST charges a lot for their product considering that they have hardly done any updates. Their...

Aug 2018
 Helpful

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CFO

ROI / Cost (care and feeding)

We were renegotiating the pricing with MEDHOST because of how much we were paying for the monthly...

Aug 2018
 Helpful

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Director

Service and Support

MEDHOST Enterprise Financials has poor support. The support people are unresponsive and aren't able...

May 2018
 Helpful

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Director

Other Observations & Comments

The executives here love MEDHOST Enterprise Financials. They do not use it on a day-to-day basis,...

May 2018
 Helpful

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Director

Sales and Contracting

I sometimes think we were sold one product and received a completely different one. MEDHOST...

May 2018
 Helpful

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VP/Other Executive

ROI / Cost (care and feeding)

I think MEDHOST may be the worst vendor to deal with. They put out system upgrades without...

Mar 2018
 Helpful

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VP/Other Executive

Functionality and Upgrades

MEDHOST should have improved their product significantly over the past several years. They should be...

Mar 2018
 Helpful

 or  to see details.

VP/Other Executive

Interfacing and Integration

MEDHOST Enterprise Financials doesn't integrate with any other systems. It doesn't even integrate...

Mar 2018
 Helpful

 or  to see details.

VP/Other Executive

Relationship

We have reached out to MEDHOST's executives numerous times. When we do get a call back, it is always...

Mar 2018
 Helpful

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COO

Functionality and Upgrades

We use MEDHOST Enterprise Financials for GL purposes, and the functions are fine. Our financial...

Mar 2018
 Helpful

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COO

Service and Support

I don't feel that we have been nickel-and-dimed. From a support perspective, we pay a chunk in...

Mar 2018
 Helpful

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CIO

Service and Support

In general, MEDHOST's support has improved significantly within the last year. The support is now...

Feb 2018
 Helpful

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CIO

Technology

One of the big downsides of MEDHOST Enterprise Financials is that the billing software is archaic....

Feb 2018
 Helpful

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CIO

Functionality and Upgrades

MEDHOST Enterprise Financials' reporting is substandard. We have to extract data using a third-party...

Feb 2018
 Helpful

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CIO

Functionality and Upgrades

MEDHOST isn’t doing anything great with MEDHOST Enterprise Financials. They take care of our...

Feb 2018
 Helpful

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Director

Future Outlook

We are very confident that MEDHOST will improve our financial viability going forward. I appreciate...

Feb 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

We have been using the system a long time, and our audits have always come out clean.

Feb 2018
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CIO

Functionality and Upgrades

Nothing really stands out as good or bad; the system just works for us. We don't have any complaints....

Jan 2018
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CEO/President

ROI / Cost (care and feeding)

The back end of MEDHOST Enterprise Financials is strong, and the MEDHOST platform has been a good...

Jan 2018
 Helpful

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CEO/President

Other Observations & Comments

We moved from the Kronos solution for time and attendance to MEDHOST's tool, and people complain...

Jan 2018