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MEDHOST Enterprise Financials Comments
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KLAS Research Director - Boyd Stewart
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Boyd Stewart

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801-404-5435

 
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User Commentary

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Manager

MEDHOST's system is the worst host system on the market. I do not like it at all. When it was...

Apr 2021
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Manager

On the business office side of the system, when someone is registering in a patient account and...

Apr 2021
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Manager

I think MEDHOST only does what they have to do to keep up with the rules and regulations of CMS....

Apr 2021
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Manager

MEDHOST charges us for logging in half the time.

Apr 2021
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Director

MEDHOST Enterprise Financials doesn't play well with other systems. Its back system for billing runs...

Apr 2021
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Director

We had a project with MEDHOST a while ago, and they gave us very little direction. A lot was thrown...

Feb 2021
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Director

At times, we can get a good customer support person from the vendor, and then we get results...

Feb 2021
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CIO

I would tell others that we have interfaces set up with some third-party services that appear to...

Feb 2021
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CIO

The vendor's support was excellent at one time. They try, but everybody we talk to is very new these...

Jan 2021
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CIO

It is pretty difficult to bill out of the MEDHOST product The billing system is a little awkward....

Jan 2021
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CIO

I would recommend that MEDHOST improve their support and make sure their enhancements work the first...

Jan 2021
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CIO

The vendor is honest, and they are trying. I think MEDHOST is overloaded right now with all the new...

Jan 2021
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Manager

I would buy the system again for the inpatient side. I like the system for our facility. I don’t...

Oct 2020
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Manager

The system is very stable. I don’t call the vendor’s support very often. We have a person that is...

Oct 2020
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Director

I would tell someone looking at MEDHOST to talk to an existing user who can speak freely because the...

Oct 2020
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Director

The support from MEDHOST is good. We have contacts that will call us back when we need help or need...

Oct 2020
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Director

MEDHOST Enterprise Financials lacks functionality and is just cludgy. It goes around in circles and...

Oct 2020
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Director

MEDHOST is behind the times. Their reporting system is way out of date. We have to run out of the...

Aug 2020
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Director

MEDHOST did well at supporting us during the COVID-19 crisis. They updated and provided us with the...

Aug 2020
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Director

MEDHOST is not used to the customer service that we give, so they are not used to doing things the...

Jul 2020
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Director

MEDHOST needs to improve some reporting work. They need to do some of the custom report writing that...

Jul 2020
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Director

MEDHOST is not really proactive. That has to do with them not being up to date on hospitals like...

Jul 2020
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Director

MEDHOST has the best 40-year-old software out there. The system meets our needs for the kind of care...

Jun 2020
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Director

Sometimes I think that the system is old and that the design is not so good. I want MEDHOST to look...

Jun 2020
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Director

Despite any complaints I have about MEDHOST, they have come to the table. They meet with me and my...

Jun 2020
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Director

We don’t use MEDHOST’s implementation services, but for software upgrades, we do work with the...

Jun 2020
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Director

I am not aware of any ongoing training from MEDHOST. I wish they would provide training. They used...

Jun 2020
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Director

Our complaint is mostly about the turnaround time on issues that are identified. First, MEDHOST has...

Jun 2020
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Director

My view on MEDHOST delivering new technology is based on the things that we tried working with them...

Jun 2020
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Director

MEDHOST’s system is pretty user friendly. Their phone support and web support are pretty good....

Jun 2020
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Director

Compared to most vendors, MEDHOST does not nickel-and-dime. The only thing is that if we want...

Jun 2020
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Manager

The product acts as our patient accounting solution, and we see relatively few issues. The manager...

Jun 2020
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Manager

There have been more enhancements with the vendor's clinical product that have made the system's...

Jun 2020
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Manager

The product could use more enhancements. We are trying to get a live feed that we can trigger at a...

May 2020
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Manager

There is a little bit of training needed, especially with having so much turnover. The training is...

May 2020
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Manager

The setup and insurance dictionaries are available, but the insurance library is a little difficult...

May 2020
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Manager

We have an issue with the lab interface that goes into MEDHOST Enterprise Financials if the lab was...

May 2020
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Manager

I would not choose MEDHOST Enterprise Financials again if the choice were up to me. There are other...

May 2020
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