Home chevron icon RevenueCycle Financial / HIM chevron icon Patient Accounting chevron icon Patient Accounting & Patient Management

MEDHOST Enterprise Financials
Filtered view: All

Subject Expert
Coray Tate
Research Director
KLAS Research Director - Coray Tate
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Small-Hospital Patient Accounting 2023: Meeting the Needs of Smaller Hospitals
Small-Hospital Patient Accounting 2023:
Meeting the Needs of Smaller Hospitals
March 2023
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
VP/Other Executive

Product

MEDHOST basically just gives us a paper document or PDF that says what they are changing in the...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Value

MEDHOST's support is poor. The vendor doesn't have a traditional cloud service. That makes the...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

MEDHOST needs to find new technology and revamp it or join another company that has good technology....

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product

MEDHOST Enterprise Financials is not robust enough to provide financial data. We are having to pull...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Operations

MEDHOST’s online training is not intuitive. The vendor has an online library with videos for people...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship, Product

With the financial piece, we have somebody we can escalate our issues to.

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

MEDHOST Enterprise Financials is a stable and reliable product, but there is so much that can be...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

MEDHOST has given me the option to attend training classes, but those classes for someone in my...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I sometimes have to contact MEDHOST’s customer support line, and more often than not, the level-one...

Apr 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

It would be helpful if MEDHOST could improve the stability and speed of the system. We have a lot of...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

Some parts of the system are very intuitive. We can make sense of what the system is asking and...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

MEDHOST’s tickets take so long to resolve that we move on before the tickets get resolved. The...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

MEDHOST tries to be proactive. I think that that is because we are a fairly large customer.

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Operations

I am definitely not satisfied. I don't think that the vendor knows where they need to go, and I am...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

Our end users don't find the product to be intuitive. The system looks old, but there are some ways...

Mar 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Product

The solution is a little difficult to use.

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

The vendor should be more proactive with the issues that pop up with the solution. There are a lot...

Feb 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

We are exploring options to move away from MEDHOST. We have had several meetings with MEDHOST...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Loyalty, Product

The system's selling point is that on the inpatient claims, it will drop an automatic contractual...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Outpatient services were at the top of the list of things we wanted to be changed. MEDHOST...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​