MedInsight Value-Based Care Platform Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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Director

Culture, Relationship

MedInsight has very good service. That is really where they shine with the team we work with. When...

Jun 2025
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Director

Loyalty, Operations, Product

MedInsight’s implementations are not perfect, but at the same time, they resolve all issues. They...

Jun 2025
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Director

Operations

MedInsight relied on us to know a lot of training. We didn't say we didn't know anything and ask...

Jun 2025
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Director

Culture, Product, Value

With MedInsight Value-Based Care Platform, there is no vaporware. The system definitely does...

Jun 2025
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Director

Product

The ease of use of MedInsight Value-Based Care Platform is affected by MedInsight’s training and the...

Jun 2025
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Director

Product

I don't know whether MedInsight has done anything new. I guess the VBC insights product would be new...

Jun 2025
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Director

Relationship

MedInsight’s support people are very responsive. They quickly respond to help us. If we want to set...

May 2025
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Director

Relationship, Product

It took a bit to stand up MedInsight's platform. It took us a while to get all our data in there,...

May 2025
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Director

Value

The cube browser, which is supposed to have a quicker setup and be an easier way to look at our...

May 2025
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Director

Loyalty, Product

I am not a developer, so I find MedInsight's platform easy to navigate. The use is intuitive, and...

Mar 2025
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Director

Relationship

Our MedInsight team is very engaged and collaborative, and across the board, everyone from the...

Mar 2025
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VP/Other Executive

Product, Value

MedInsight Value-Based Care Platform is an industry standard, and a lot of people know about it, so...

Feb 2025
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VP/Other Executive

Loyalty, Product

We are evaluating whether we need to keep MedInsight Value-Based Care Platform. Given the complexity...

Feb 2025
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Director

Product

MedInsight messed up a recent upgrade, but other than that, I think they have really good high quality....

Jan 2025
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Director

Product

MedInsight's got a long history, and they are very, very good at claims analytics. They have a...

Jan 2025
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Director

Operations

We don't really use any training from MedInsight, but they have a lot of webinars. The ease of use...

Jan 2025
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Director

Relationship, Product

MedInsight is half-and-half with meeting our needs. This solution meets our claims and eligibility...

Jan 2025
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Director

Relationship

I don't really see the executive involvement happening anymore. I think it has actually...

Jan 2025
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Director

Loyalty, Product, Value

The gap for MedInsight is they do not integrate EMR data and have no plans to do so, despite a few...

Jan 2025
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Director

Culture

We only receive executive involvement from MedInsight when they are trying to sell us something. We...

Aug 2024
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Director

Culture, Relationship

We would recommend MedInsight's system to an organization similar to ours, but we would suggest that...

Aug 2024
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Director

Loyalty, Product

MedInsight doesn't allow us to truly integrate clinical EMR data with claims data. The vendor is...

Aug 2024
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Director

Loyalty, Product

We had quite a few questions about our last upgrade. After that upgrade, our risk scores changed...

Aug 2024
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Director

Culture, Value

For the amount of money that we are paying the vendor, I would expect much more proactive service....

Jul 2024
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Director

Loyalty

We are not on the most recent version of MedInsight's product, and they have been talking about...

Jul 2024
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Director

Relationship

My team has to constantly reach out to the vendor for updates on how our monthly refresh process is...

Jul 2024
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CEO/President

Loyalty

We brought MedInsight's system in because our other product did not have a grouper, and MedInsight's...

Jul 2024
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