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User Commentary
Culture, Relationship
MedInsight has very good service. That is really where they shine with the team we work with. When...
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Loyalty, Operations, Product
MedInsight’s implementations are not perfect, but at the same time, they resolve all issues. They...
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Operations
MedInsight relied on us to know a lot of training. We didn't say we didn't know anything and ask...
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Culture, Product, Value
With MedInsight Value-Based Care Platform, there is no vaporware. The system definitely does...
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Product
The ease of use of MedInsight Value-Based Care Platform is affected by MedInsight’s training and the...
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Product
I don't know whether MedInsight has done anything new. I guess the VBC insights product would be new...
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Relationship
MedInsight’s support people are very responsive. They quickly respond to help us. If we want to set...
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Relationship, Product
It took a bit to stand up MedInsight's platform. It took us a while to get all our data in there,...
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Value
The cube browser, which is supposed to have a quicker setup and be an easier way to look at our...
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Loyalty, Product
I am not a developer, so I find MedInsight's platform easy to navigate. The use is intuitive, and...
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Relationship
Our MedInsight team is very engaged and collaborative, and across the board, everyone from the...
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Product, Value
MedInsight Value-Based Care Platform is an industry standard, and a lot of people know about it, so...
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Loyalty, Product
We are evaluating whether we need to keep MedInsight Value-Based Care Platform. Given the complexity...
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Product
MedInsight messed up a recent upgrade, but other than that, I think they have really good high quality....
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Product
MedInsight's got a long history, and they are very, very good at claims analytics. They have a...
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Operations
We don't really use any training from MedInsight, but they have a lot of webinars. The ease of use...
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Relationship, Product
MedInsight is half-and-half with meeting our needs. This solution meets our claims and eligibility...
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Relationship
I don't really see the executive involvement happening anymore. I think it has actually...
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Loyalty, Product, Value
The gap for MedInsight is they do not integrate EMR data and have no plans to do so, despite a few...
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Culture
We only receive executive involvement from MedInsight when they are trying to sell us something. We...
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Culture, Relationship
We would recommend MedInsight's system to an organization similar to ours, but we would suggest that...
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Loyalty, Product
MedInsight doesn't allow us to truly integrate clinical EMR data with claims data. The vendor is...
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Loyalty, Product
We had quite a few questions about our last upgrade. After that upgrade, our risk scores changed...
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Culture, Value
For the amount of money that we are paying the vendor, I would expect much more proactive service....
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Loyalty
We are not on the most recent version of MedInsight's product, and they have been talking about...
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Relationship
My team has to constantly reach out to the vendor for updates on how our monthly refresh process is...
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Loyalty
We brought MedInsight's system in because our other product did not have a grouper, and MedInsight's...
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