Expanse Ambulatory EHR Commentary
Filtered view: (Over 75 Physicians)
Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Culture, Product
When we did our recent update, MEDITECH mentioned that multiple items should be included in the...
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Operations
The implementation of Expanse Ambulatory EHR didn't go so well. MEDITECH could improve by providing...
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Loyalty, Product
I personally wouldn't buy Expanse Ambulatory EHR again, but I know my IT team would. MEDITECH still...
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Operations, Product
I would suggest that MEDITECH get physician input when building the system. They should also learn...
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Product
What I like most about Expanse Ambulatory EHR is that our organization is in one system, so now we...
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Loyalty, Product
We put a lot of investment into setting MEDITECH Expanse up, and we won’t change from that anytime...
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Operations
MEDITECH needs to fix their training. The problem is that Epic’s training is really good, and...
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Relationship, Product
I have worked with other vendors, and MEDITECH’s interoperability openness is truly leading and very...
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Loyalty, Product
MEDITECH is releasing some advanced automation so that we don’t have to go to third parties for...
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Product
What is great about Expanse is that it is a single EMR. Our whole organization is on one EMR in one...
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Product, Value
Some benefits we have seen from using multiple solutions from MEDITECH are visibility of patient...
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Product
MEDITECH’s referral management application is in its infancy stage, so we haven't even gone live...
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Product
MEDITECH's virtual visit functionality needs a lot of optimization. It requires being launched from...
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Product
One big thing is the way that MEDITECH manages confidentiality. If a patient has multiple accounts...
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Value
With MEDITECH, every interface was a charge, and each interface for a facility tended to have its...
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Product, Value
By using multiple MEDITECH solutions, we have streamlined our technology. We have seen the vendor...
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Relationship, Product
MEDITECH's quality control is lacking. Every time the vendor upgrades something, we will find lots...
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Relationship
I appreciate MEDITECH's responses when we have issues.
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Loyalty, Operations, Product
We can tell that Expanse Ambulatory EHR is based on an old green screen. The information in the...
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Product
I have some beef with MEDITECH's lab right now. MEDITECH needs better integration of outpatient...
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Product
Some benefits of having Expanse Ambulatory EHR and other MEDITECH solutions are having shared...
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Operations, Product
I have talked to some really hardcore Epic people, and they have said that MEDITECH's system is...
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Product, Value
A fully integrated system is a huge value for us when it works correctly. We see the challenges with...
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Operations
MEDITECH offers a knowledge base, resources, videos, and random trainings on what is upcoming. But...
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Product, Value
When we went to our most recent version of Expanse Ambulatory EHR, having one consistent view of the...
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Product, Value
We have MEDITECH's product because of the price point. We like Expanse Ambulatory EHR. We get things...
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Operations, Product
The upgrades were pretty good. Nothing really substantially broke when the upgrades went in. But we...
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Product
Expanse Ambulatory EHR is too time-consuming, and we have to click through multiple screens....
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Culture, Relationship, Value
Expanse Ambulatory EHR was new when we rolled it out, so using it has been a bit of a struggle. But...
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Product
A few years ago, MEDITECH was a lot more innovative, and their updates were a lot quicker. Recently,...
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Relationship
MEDITECH is plagued by executive handcuffing. When we worked with people who were software...
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Culture, Value
Given that the price of Expanse Ambulatory EHR is fairly inexpensive in comparison to something like...
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Operations, Product
Expanse Ambulatory EHR did the job that it was supposed to do, and it was a pretty good product for...
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Operations, Product
MEDITECH is really good about providing upgrade materials. We can go on to their website and pull...
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Operations
My experience with MEDITECH during the implementation has been more satisfying than other...
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Culture, Relationship
A nice thing about MEDITECH being smaller is that they are more personable. I have a sales...
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Culture, Relationship, Operations
MEDITECH is very realistic about what can and can't be done. They will let us know if they can't...
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Operations, Product
A lot of the issues that are brought forward with difficulties from end users for Expanse Ambulatory...
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Relationship
MEDITECH’s customer support team is really hit or miss. We can have a really awesome support person,...
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Relationship
MEDITECH does a really good job at having regular support calls where they ring in multiple sites....
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Product
We have a lot of physicians who see so many patients daily that it is a tad ridiculous. The fact...
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Relationship
One of the biggest challenges that we face with MEDITECH is support. We could either have really...
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Culture, Value
Certain modules or add-ons are additional costs with MEDITECH, depending on the package that we...
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Culture, Relationship
Most of the things work as expected in Expanse Ambulatory EHR, and whenever I need feedback or help...
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Product, Value
MEDITECH always comes back to be my number one for rural areas. I like the flexibility with...
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Operations
Initially, MEDITECH offered training when we were building the system. However, for every update or...
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Product
The referral manager in Expanse Ambulatory EHR is not quite up to where it should be. The acute...
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Relationship
We can't imagine using anybody but MEDITECH. They have been a great partner for us. MEDITECH is...
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Product
Expanse Ambulatory EHR could be a little more user friendly. We hear about Epic's system being...
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Relationship, Product
MEDITECH is always great for regulatory interoperability and any interfacing that we need to do....
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Loyalty, Product
I would love to see more AI integration from MEDITECH. Maybe that is on the road map, but we just...
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Product, Value
If I were talking to somebody who was thinking about implementing Expanse Ambulatory EHR, I would...
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Operations
I would love to see more ongoing training from MEDITECH. I would like online training, specifically...
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Culture, Relationship, Product
I don't think anybody keeps all of their promises just because that is the nature of the software....
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Product
I would like to be able to see in Expanse Ambulatory EHR all instances of care and what happened to...
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Product
Timelines always seem slow. It feels like MEDITECH is slower to come out with new functionalities....
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Product
As much as the inpatient side and the outpatient side have come closer, there are still some...
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Value
We have not invested in our EHR, so we don't pay a ton to MEDITECH, and we haven't really invested...
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Product
For a smaller hospital, Expanse Ambulatory EHR is good. The ambulatory platform is strong. We hear a...
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Relationship
I don't call MEDITECH'S support as often, but when we escalate things, they are generally pretty...
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Relationship, Product
We host Expanse Ambulatory EHR, so it is an on-premises solution. There have been a few times in the...
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Operations
MEDITECH will provide documentation about best practices and a lot of times, those documents are...
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Relationship
Expanse Ambulatory EHR doesn’t have everything, so MEDITECH has a lot of third-party partners that...
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Relationship
Expanse Ambulatory EHR has been really great for our facility, but as we grow, that is where I have...
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Loyalty, Value
We made a huge investment in MEDITECH years ago. MEDITECH's solution does a great job for us; we...
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Value
One issue I have with MEDITECH is that they have a lot of third-party integrators, but they only...
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Product
Something that is lacking in Expanse Ambulatory EHR is sepsis monitoring. The system has a sepsis...
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Operations, Product
We went live with some facilities on Expanse Ambulatory EHR to test the waters and see how well it...
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Relationship
If anything, things have gotten worse with MEDITECH. Recently, we lost our primary MEDITECH contact....
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Relationship
We have projects with MEDITECH that are very behind and should have been delivered a while ago....
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Product, Value
Expanse Ambulatory EHR is fairly easy to use, and I don’t hear a lot of complaints from our nurses....
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Product
I like that Expanse Ambulatory EHR is integrated with the facility EHR. There is a single system and...
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Relationship, Value
MEDITECH delivers high value and enables their customers to be efficient in a very competitive...
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Relationship
MEDITECH may be having staffing problems. They need more resources to dedicate more time to rapidly...
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Product
The upgrades that we see for Expanse Ambulatory EHR are helpful. We are going up a number of...
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Loyalty
Our satisfaction with Expanse Ambulatory EHR will likely start to go down because we are not...
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Relationship
We get good support from MEDITECH. When we call, we get good support. MEDITECH's executives are...
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Loyalty, Value
Expanse Ambulatory EHR is not part of our long-term plans. Because part of our organization has...
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Product
I like the fact that Expanse Ambulatory EHR is the same EHR that we have in our inpatient...
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Relationship, Product, Value
For MEDITECH, we absolutely want additional features or enhancements. They handle that by putting...
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Operations, Product
MEDITECH has certainly helped us with our goals, but the implementation was very difficult. There...
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Culture
MEDITECH was certainly around during the sales process, but I haven't seen them since.
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Product
Anyone who needs the Expanse Ambulatory EHR product needs to look at the number of bolt-on products...
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Product
MEDITECH needs better tools to help manage incoming faxes and data from other organizations. They...
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Culture, Loyalty, Product
MEDITECH has promised some things that they cannot deliver. They tried to create an outpatient EHR,...
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Operations
MEDITECH outsources training to consulting firms that do training. That is not something that...
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Culture, Product
There is a lack of content in Expanse Ambulatory EHR for our specialty. We have had a heart-to-heart...
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Product
If a critical access hospital is looking into the solution, I would give them a thumbs up. If a...
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Product
The biggest change for us lately is the stability of Expanse Ambulatory EHR; it has been a lot...
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Loyalty, Product
The system's interface is user friendly. I think MEDITECH has put a lot of work into making the...
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Relationship, Operations
We have had to contact MEDITECH several times to get certain things figured out. If one organization...
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Product
In terms of things that I would try to improve in the system, there are some medication ordering...
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Relationship, Operations
Working with MEDITECH has been good. MEDITECH is really good at holding conferences and getting...
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Relationship, Operations
We are still trying to learn Expanse Ambulatory EHR because it is new to us, so it needs some...
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Product
Expanse Ambulatory EHR does not have a lot of functionality for multispecialty groups. I don't know...
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Operations, Product
I like the view of Expanse Ambulatory EHR. It is easy to maneuver, so it is user friendly. It is...
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Product
For my satisfaction with Expanse Ambulatory EHR to increase, we would need more engagement and...
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Value
MEDITECH charges more for things that I think are basic. If there is a referral dashboard that we...
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Relationship
We have someone assigned to us, but that person clearly has no power. The vendor calls that person...
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Operations, Product, Value
The system is very good for people who know how to use it. MEDITECH provides very good value when it...
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Culture, Operations
When the vendor's salespeople come to us and tell us about all of the great things that the system...
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