Bookmark

MyHealth Commentary
Filtered view: All

Subject Expert
Coray Tate
VP of Engagement
KLAS VP of Engagement - Coray Tate
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

Director

MEDITECH does a good job at producing their training documentation. Additionally, MEDITECH has very...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

I like MEDITECH’s turnaround time and communication in general. Their support is very good, and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

There is a really broad range of responsiveness from MEDITECH. Some of our tickets can be...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

In comparison to other similar applications that are available now, I think we would probably go...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

MyHealth is a pretty strong solution, but the shortfall is that patients can't use the portal to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

Director

MEDITECH’s innovation is not perfect, but they definitely value our input. If we suggest any...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

With MEDITECH, pretty much everything we need is encapsulated within our agreement. They do not say...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Director

I would recommend the solution to an organization that is similar to us; an organization that can't...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

The end user's ease of use and ease of access with MyHealth is great. For what it is, it is a very...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

We found early on in the first couple of years that we did not get a lot of benefit from MEDITECH’s...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

COO

The MEDITECH specialist we have talks really fast. This person gets us answers, but the training and...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

COO

We are doing testing with MyHealth on virtual visits. If that goes well, it would solve a lot, but I...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

COO

The primary reason patients use MyHealth is to get access to their results. It is also nice to have...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

COO

We had our struggles with MyHealth, but we’ve also had a couple of updates. We had a really big...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

COO

For us, the medication refill functionality in MyHealth and scheduling appointments with a provider...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

We are pretty happy with MEDITECH. They have a pretty good product road map, but it is tricky...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

MEDITECH currently doesn't allow patients who aren't already in the system to use some of the tools....

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

I would rate the system at the top of the scale for its ease of use, if not for the fact that the...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

 or  to see details.

CIO

I like MyHealth's ease of use. The system allows our patients to see our patient portal in a more...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

MEDITECH's support isn't as quick as the support of one of our other vendors because MyHealth is a...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

I wish MEDITECH nothing but the best, but their future will be challenging for all their customers...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CEO/President

MEDITECH’s pricing is pretty straightforward, and we know what we are going to pay for. Some things,...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

 or  to see details.

Analyst/Coordinator

MyHealth's portal itself is easy to use, but the login and sign-up routine causes issues because...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CEO/President

During our training, it was a challenge to get training that we could get our staff members to. We...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

CEO/President

MEDITECH is a little bit behind when it comes to AI, the ability to confirm insurance availability,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CEO/President

With MEDITECH's support, we have to submit issues. Those issues will circle for months, and it feels...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CEO/President

MEDITECH's system is certainly part of our long-term plans. I think that MyHealth's patient portal...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CIO

MEDITECH has gone above and beyond. Their senior-level people have visited with us, so they have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

MEDITECH has gotten better with training. However, if MEDITECH is going to have enhancements, they...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

There is not a lot of flexibility with MyHealth from the perspective of how we build some things....

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.