Merge Cardio Commentary

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Merge has different levels of support technicians, and when we call with an issue, they have basic...

The structured reporting in Merge Cardio is complex, and I don’t understand, but I’m getting a...

Merge Cardio is fantastic. However, the lead support person is not that knowledgeable, and they are...

We have a Merge salesperson that we're working with, and they have been really helpful and amazing...

We are currently going through an upgrade, starting with Merge Cardio. We are in the midst of...

I get mixed feedback from the staff about Merge Cardio, but it's not really the fault of the...

We want Merge to focus on assessing the sites more frequently. Merge tends to have highly rated...

Things are good in general with Merge. We've done a lot of work this year with Merge on improving...

With our build, the EP knowledge base in Merge Cardio does not pull in active reporting from the...

One of the pain points for Merge Cardio is that the cardiologists want the ability to save their own...

The vendor has to provide a remote reading platform. They are being completely overshadowed in the...

Some recommendations I have for Merge by Merative are more around their project management and...

The vendor's biggest strengths for us are their user familiarity and market space. Just about every...

What I would tell someone considering Merge Cardio is to make sure that it meets their specific...

For echo reporting, we need to update valve quantification reporting and also update...

There’s a diversity of the vendor's training options. The training can be remote or on-site. There...

Merge Cardio definitely meets all of our immediate needs. It delivers well for the value. The...

There's some room for improvement with the vendor’s development and innovation. They have a great...

We like the ease of use for the end user. Merge Cardio continues to be a product that meets our...

Merge Cardio has been good. We've been doing implementations of the vendor's newest version and have...

Merge is starting to bring a few more support things onshore. It is a trend in healthcare and other...

The physicians seem pretty happy with the structured reporting. Merge posts updates to their...

The biggest caveat with structured reporting in Merge Cardio is that there are some issues with some...

The support from Merge by Merative, including trying to get to the right people, is a struggle. We...

The training for Merge Cardio has not been very good. We paid for additional training, and it still...

Merge by Merative is transparent with their charges, but they aren’t fair. They nickel-and-dime us...

We have had a rocky relationship with Merge by Merative over the years. When it comes to support and...

We are getting a new upgrade for Merge Cardio, and it’s going to involve replacing all the hardware...

For the most part, Merge Cardio’s support is good. We can find somebody who is new or not as...

I know someone who was looking at Merge Cardio, and when they got the quote, it was too expensive....

We love Merge Cardio. It's very stable, and we don't have any issues.

Merge Cardio is a proven product; it fits our needs, and we have never had major enough issues to...

Merge really hasn't come out with any updates in the last few years. At the last few RSNA meetings I...

The vendor has done some customizations for us and has catered to our doctors' needs.

Merge Cardio meets my criteria for a heart monitoring system. We can call the vendor and have them...

I have found the software in Merge Cardio to be easy to use. When I am troubleshooting and doing my...

Merge by Merative is easy to engage with. When changes are needed, the vendor quickly routes...

There is no integration between Merge Cardio and EP mapping software to get data like measurements...

The reporting is really lackluster. We have a lot of issues pulling data out of the system. We often...

One of the issues with Merge Cardio is the values that we cannot pull. So if we are trying to send...

Merge Cardio is pretty straightforward. We don't have a lot of issues. The system is pretty easy....

Merge by Merative did reach out to us with an issue. I don't know that we have many pain points there....

Certain measurements may not map. The reporting uses a knowledge base to give us options for the...

The latest version of Merge Cardio is not that different. There is not much to it. I feel like Merge...

The system is easy for the techs to use. I can't complain. We have had to create some workarounds,...

We don't really have any ongoing training with Merge by Merative. But they do provide documentation...

The techs do not like the reporting features of Merge Cardio. That is the biggest thing they...

Merge is pretty solid in what they do. Merge definitely wants to earn it and keep their business....

We have had a hard time with Merge. The challenge is that sometimes, account representatives and the...

I would like to see Merge's ability to sustain changes in their product. The biggest issue that we...

We are getting nickel-and-dimed on every little thing with Merge. We have to go through our contract...

The vendor's support continues to be strong. The speed of image retrieval is satisfactory. The...

Merge Cardio could be improved by having Merge Universal Viewer embedded in its web version....

The vendor has improved the echo measurement mapping. With our last upgrade, our implementation team...

I like Merge Cardio’s integration with our structured reporting system from another vendor. The...

The physicians sometimes have issues with their reporting, and that may be because some of it is...

Usually, the vendor is really responsive and able to help us. They are really good. The couple of...

I haven't heard any of the physicians say we wasted a bunch of money on this software. I guess it...

I have only been around for a couple of Merge by Merative’s updates. I feel like training could be a...

Merge keeps their promises. How quickly they deliver on those promises is another question. Merge...

Driving the system's value goes along with the vendor's ability to deploy up-to-date software. I...

I would like the vendor to deliver on the system's ability to incorporate AI intelligence across the...

Merge has put more executive focus on our account over the last several months.

I don't have any complaints with Merge Cardio. Merge by Merative has good tech support, and I am not...

I'm satisfied with the phone support. The only thing I hate is Merge by Merative's phone menu....

We had numerous challenges because Merge Cardio didn't have a PET template created when we started....

We are hoping to stay with Merge Cardio, but our IT leadership has made it very clear that our...

My single biggest wish-list item is AI solutions within Merge Cardio, and the vendor is actively...

Merge Cardio as a whole has system stability. The system can be laggy at times, and it is hard to...

The nuclear medicine structured reporting is missing a crucial feature. There are two different...

The system is easy to use in terms of echo structured reporting for cardiologists. Many of us read...

Merge does not keep all their promises. There are some things that we were told Merge Cardio could...

Merge is pretty good at being straightforward with their pricing. And the more I learn about...