Filters
Merge Universal Viewer (Image Exchange) Commentary
Filtered view: All
Subject Expert
Monique Rasband
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The people at Merge are the vendor's strength.
The system is out of date and needs to be more advanced.
We have regular touch points with Merge, and we are in the know with inside sales. I have one person...
Merge Universal Viewer is good for a holding pen. It is easy for us to normalize it once it is there...
We might be changing Merge Universal Viewer out. We're thinking about making some organizational...
The image exchange system is not that expensive. And for what we pay for it, we're getting our...
Merge by Merative doesn't do a lot of training with the image exchange solution.
All the big players in our state are going with a certain vendor. Some organizations can set that...
The original concept of image sharing was great, but we are not satisfied with the execution.
Merge does not provide the partnership we needed. We are dissatisfied with their support.
Merge Universal Viewer works really well overall. Merge has been very helpful with integration. We...
The support from Merge by Merative is excellent. One of my favorite things about Merge by Merative...
Commentary Summary
Comment Type Breakout