Merge Universal Viewer Commentary

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I do like Merge Universal Viewer. There are very good aspects when it comes to seeing everything....

From a tech perspective, real-world usage of Merge Universal Viewer is pretty straightforward, but...

We have not had much training at all on Merge Universal Viewer. Merge has something called Tuesdays...

We don't really need after-hours support for the solution, so I'd give Merge a top rating. They're...

I have no issues with the solution. Merge Universal Viewer is a pretty simple product, and it works...

I wouldn't buy Merge Universal Viewer again. The product is pretty stable and solid. There's just...

There is virtually no training for Merge Universal Viewer. Our experience with implementing the...

The speed and footprint of the viewer are the biggest selling points. There's no plug-in, and the...

Merge by Merative is pushing toward using the system for diagnostic work, and we do feel that there...

In the last year or year and a half, Merge has been pushing training for Merge Universal Viewer....

We had a really good relationship with a specific Merge contact, but they left recently. Since then,...

Clients want to move to Merge Universal Viewer because it's in the cloud, but the problem is that...

The vendor's support is pretty good. There are some key players who are pivotal. We've even joked...

From a feature and functionality standpoint, Merge Universal Viewer is decent. We don't have many...

I know the vendor's goal is to have the web viewer eventually replace the installed client. That's...

The implementation of the solution is probably the only issue we really had with Merge Universal...

I think things are going fairly well with Merge. The migration has been a little slow, but we've got...

Merge Universal Viewer is a good system. We enjoy the functionality of it. The physicians enjoy it....

Some customizations and user-preference options aren't really a thing anymore with Merge Universal...

Merge by Merative has made some major changes with Merge Universal Viewer that really tie into image...

We'll be making a decision to move to another vendor. We want just one vendor. We are still...

Merge is a great partner, but they are a big company, and we are not the only fish in the sea for...

Merge by Merative is really moving forward on Merge Universal Viewer. Also, every Tuesday, the...

We would like to be more in the loop and have more discussions around the product road map. The...

Merge Universal Viewer is good and stable. We just don't have a lot of downtime to speak about, and...

We have okay support on the universal viewer side, but it can be hit or miss depending on who we get...

We have decent technology, but we would like to see more innovation and more forward thinking from...

Merge by Merative has a good solution suite for imaging. They seem to have a good price point, and...

I would buy Merge Universal Viewer again because of Merge by Merative’s willingness to make...

Merge Universal Viewer has a small footprint, and the doctors really like it because they can...

The support from Merge is wonderful. They are very personable, and they always know who I am. When I...

Merge by Merative made the Merge Universal Viewer nicer. The viewing software is very nice, and I...

Merge by Merative talks the talk when it comes to partnership, but they don’t always walk the walk.

Sharing through Merge Universal Viewer is the primary area we would like to see improved. We do not...

Merge Universal Viewer is a workhorse. We rarely have to think about it, and it has very few issues....

The viewer is fine. Some referring physicians don’t love it, but it does what it needs to do. It is...

Merge Universal Viewer does what it is advertised to do. It is a good product. Merge is trying to...

My main issue with Merge by Merative’s support is the online ticketing website. Sometimes it doesn’t...

I believe Merge by Merative has a road map, and I’m comfortable with it. We talk about it regularly....

I want to see Merge's support, product stability, and customer success be improved. The vendor's...

The system is super easy to use. We can deploy the system across the organization without having a footprint....

I might not buy Merge's products again. I think there are better options in the VNA and viewer...

Merge by Merative has a really good viewer. Some people hate it, some people love it, and some...

The vendor's support has been steadily improving, and we usually get to the right people in a short...

We use Merge Universal Viewer for a mix of diagnostic and referential viewing in a variety of...

Merge by Merative’s support service is pretty good. They are very helpful. We talk to them so much...

The universal viewer works well. I like it. It is super helpful. It has been easy to adapt and was...

I don't know that Merge by Merative has ever really reached out to me about Merge Universal Viewer.

There are some things that Merge Universal Viewer offers, but because of our information security...

We don't have to work with the vendor a lot for Merge Universal Viewer. It is pretty straightforward....

We have done upgrades, and I haven't really had any issues with Merge by Merative. I don't think I...

Merge by Merative’s system hasn't worked with everything in terms of interoperability, but it has...

If our system has an issue, it emails us and lets us know. The vendor is fairly proactive with that....

Merge Universal Viewer has a lot of potential, but I see some architectural challenges with image...

Merge Universal Viewer implementations have been easy. There have been a few little niggles, but...

With Merge Universal Viewer, there probably needs to be a little more product development around...

Merge Universal Viewer's basic use is so intuitive that we don't even need to train people for it....

Merge definitely avoids charging for every little thing. We do not see nickel-and-diming at all. And...

We are still on an older version of Merge Universal Viewer. It is actually the enterprise viewer....

Merge Universal Viewer is just a basic viewer, so we don't have a lot of requests or needs for it....

Monday through Friday, Merge's support team rates high. After hours, I would rate them much lower,...

We can usually email our sales director or management from Merge, and they are available; they do...

We have heard talk that Merge is going to eventually use Merge Universal Viewer as their viewer for...

Merge has ongoing weekly trainings that are excellent where they go over different things. They also...

I like a lot of the changes that Merge has made in recent times. We can right-click and either...

Merge by Merative's system is absolutely wonderful. It is a zero-footprint viewer. I like the...

Merge by Merative's universal viewer needs hanging protocols. They need to have a tech be able to...

Merge by Merative doesn’t train us on anything; we don’t have ongoing training. We can do training,...

I don't think we have done any implementations with Merge for a while. I just know that they...

Merge Universal Viewer is very reliable. I am very happy with it. I have a lot of faith in Merge by...

I get some comments from nonradiology providers who just don't like Merge Universal Viewer. A few...

Merge Universal Viewer has come a long way. We have done a lot of development with the vendor, and...

Merge does executive engagement very well. We have our regular customer success manager, but we also...

The system's cost is good, but Merge tends to overcharge on services. The system's cost is...

Merge is pretty supportive when it comes to integration. They are pretty responsive.

Merge Universal Viewer is used primarily for referential viewing. The solution is not complicated.

Merge Universal Viewer is just not user-friendly. Even though it can do what we need, the solution...

Merge Universal Viewer has a strong zero-footprint design. The biggest challenge we face is with...

The Merge Universal Viewer is the biggest area where I would like to see significant changes. Merge...

We still have quite a few problems with the system. Our techs get disconnected from the server a lot...

We will talk with Merge about something that the system won't do, and they will either tell us that...

Merge’s products haven't changed since we started supporting them in the last few years. I like the...

Merge Universal Viewer works pretty well. We have no issues there. It works as expected. The product...

We haven't run into issues with Merge Universal Viewer. I like the ease of use for our end users....

Merge's system works. We don't have frequent problems with it. The system's upgrades are easy. The...