Dragon Medical One Commentary

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Dragon Medical One is a great product, and Microsoft has good customer service.

We haven't needed as much with Dragon Medical One, but it is kind of limited in its capabilities. It...

Whether Dragon Medical One is part of our long-term plans is kind of up in the air. Microsoft owns...

The doctors like Dragon Medical One. They use it for their documentation, and I think Microsoft's...

Microsoft has done a good job. The platform is being kept current and up-to-date, and it offers a...

Microsoft is excellent to work with for training. Whenever we log in to Dragon Medical One, there is...

Whenever a provider uses Dragon Medical One, they're able to finish their documentation in a timely...

Dragon Medical One is a great product that providers are happy to use. It truly benefits their workflow....

There is more money behind Dragon Medical One, so we were able to tie it in with other applications...

Dragon Medical One is just stagnant. It's just dictation. I know that Microsoft is trying to...

For Dragon Medical One, it's tough for me to say whether I'm satisfied or dissatisfied. They have a...

Dragon Medical One is too expensive, but Microsoft is transparent about it. They need to recognize...

Microsoft is very responsive.

Our organization is gonna have to find a reason to have the solution with ambient documentation...

Microsoft is good at reaching out. We haven't needed much help, but the little thing that can be...

The product is easy to use and easy to learn. It's been a time saver for providers across multiple...

Dragon Medical One helps the providers save time. Some doctors just don't have typing skills. It's...

I have no issue with Microsoft whatsoever. We're in conversations about going to Dragon Copilot once...

Microsoft has training modules, and there are some things that they do. Additionally, Microsoft is...

There are a few things here and there that Microsoft could improve, such as providing more accuracy...

There are tools on the management console of Dragon Medical One, but my review is all based on...

We were initially using the network edition of the solution, and it was fairly unstable in how the...

Ongoing training is not necessary for Dragon Medical One because it’s a very easy application to...

I haven't seen a lot of development in Dragon Medical One over the last several years. The vendor...

Dragon Medical One is a very reliable and consistent dictation at the cursor level. Wherever our...

When Dragon Medical One is not working, the providers have a fit because they rely on it. Most of...

It’s easy to find the how-to guide on how to say something for Dragon Medical One. It’s pretty...

Dragon Medical One is great for charting within Epic. Epic and Dragon Medical One work well...

The upgrades for Dragon Medical One can be a little tedious, but I don’t know if that’s just me...

We implemented Dragon Medical One a while ago, and when I implement things with my providers, we...

Microsoft is very good about providing support; I’m happy with what they do. There is one person in...

In Dragon Medical One, when we are skipping from one quick text to the next or from one box to the...

If there are outages with Dragon Medical One, we have access to a cloud-based website to identify...

With Dragon Medical One, we have a little interference when two people are speaking into the...

We enjoy that Dragon Medical One is very accurate. There are a couple of words here and there that...

Our partnership with Microsoft has been good so far. The charging has been more than fair. I don’t...

Dragon Medical One works really well and makes things just really simple and user-friendly. It has...

Dragon Medical One pretty much runs itself, and it is a smooth operation. The doctors have tutorials...

Dragon Medical One just works. It is a solid, excellent product. Right out of the box, a provider...

We currently use Dragon Medical One for ambient listening. Our physicians really like the system....

Dragon Medical One could have tighter EMR integration. With Dragon Medical One today, our providers...

The only feedback that I have heard about Dragon Medical One has been in comparison to another...

Microsoft's system is expensive, but the vendor is transparent.

For Dragon Medical One specifically, our training experience has been very positive. We have been...

With Dragon Medical One, some advanced features and functionalities from the old product didn’t...

Microsoft is placing all their effort elsewhere. I see the writing on the wall; Dragon Medical One...

We keep paying for Dragon Medical One; everybody loves it. It must be worth the money. The product...

We operate on an enterprise model based on inpatient beds and ED volumes, so there is a fixed cost...

Because we have been a customer of Microsoft for so long and transitioned from their legacy product...

Microsoft’s ticket-based support is pretty good. But I would like them to get somebody to actually...

For what it is, Dragon Medical works well where we need it.

With Microsoft, more of the AI and innovative stuff is occurring in their ambient listening product,...

Microsoft goes slower than other vendors we work with when it comes to support. When we send...

I think Epic is better suited overall. Epic and Microsoft clearly have a business relationship,...

We have Dragon Medical One licenses for many providers. Adoption has been strong across the...

Dragon Medical One used to be from Nuance. They are now owned by Microsoft, and the product is...

There are always frustrations, things that happen, and support issues. But if we take a step back...

Dragon Medical One is a tool that produces efficiencies for the doctors and nurses who use it. The...

The road map is for more of an AI solution. Microsoft is putting all their knowledge into AI for a...

Microsoft needs to slow down on their releases. It seems like there is constantly a new release...

One strength of Dragon Medical One is its accuracy. The solution definitely helps with efficiency in...

Microsoft's ticketing system is just okay. It is complicated, and if we don’t get the right person,...

Microsoft is integrating their ambient solution into Dragon Medical One. They are going to drop the...

The latest version of Dragon Medical One is pretty smart and easy to use. It is not quite as good at...

I have used Dragon Medical One in previous organizations, and this is definitely better than it was...

I want a zero missed transcription rate from Dragon Medical One, or as close to zero as possible. I...

I appreciate that Microsoft sends email notifications about service interruptions and provides a...

Dragon Medical One is very easy to use. We don’t even think much about it anymore because it is just...

I have seen the number of old-style dictations through the traditional system drop dramatically...

Dragon Medical One is a solid, dependable solution that works. The only time it doesn’t work is if...

We have a contact at Microsoft, and it is easy for us to connect with them when we need to....

Dragon Medical One does a really good job of understanding us, learning the way that we speak, and...

With Nuance's support, we usually get to where we need to be, but it typically takes quite a bit of...

Nuance provides good support, and they have been pretty lenient with their charges. They also seem...

Nuance's technology has been around for a long time, and it works great. However, with technology...

Nuance is part of Microsoft now, and our organization has a close partnership with Microsoft, so...

The Dragon Medical One licenses are expensive. I would tell someone considering Nuance that they...

We are always going to need some type of voice dictation. Right now, we are using Nuance's system,...

Nuance was great to work with. We set up Dragon Medical One, and we were up and running. The product...

Sometimes the vendor gets ahold of us to let us know stuff is going to break, but sometimes they...

If Nuance could fix some of the issues that they don't think are issues, I would give them a higher...

The fact that Nuance gives users the option to use a microphone is great. In Nuance Academy, I can...

Some things should be different in the system, like the ability to log on locally if we don't have a...

From a support perspective, I have to send Nuance’s configuration link to a user, and if they open...

The system meets all our needs. I'm just annoyed with the vendor from the support side.

Sometimes we have some issues with upgrades. Dragon Medical One integrates with our Epic solution....

I'm not sure whether I would say Nuance is proactive. I would be wishy-washy on that one. That is...

We have had some struggles with Nuance trying to debug things. We are trying to work with Nuance to...

For ambient AI, Dragon Medical One is very easy to use. The transcription piece is a little bit...

If I had to choose, I would buy Dragon Medical One again. The solution is used in two ways. One is...

The things that I hear from providers the most that could be improved are the issues with the...

The biggest strength of Dragon Medical One is our ability to use it with our personal devices...

There are a couple of different functionalities available within Nuance’s products. The vendor has...

Nuance uses the cloud for doing all their transcription and whatnot. Usually, about once every...

The Nuance representatives who were responsible for our account changed. I was told that our new...