Nuance CDI Commentary
Filtered view: All
Subject Expert
Don Seamons
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
We are looking at other EHRs that possibly will have a CDI application embedded in them, but it is...
Login or Create an Account to see details.
Product
Nuance CDI Solutions does a quick review of medical records with AI assistance. We have to...
Login or Create an Account to see details.
Relationship
The one-on-one support that we used to have with a representative from the vendor has dropped. We...
Login or Create an Account to see details.
Operations
For training, Microsoft came in pretty strong and answered all our questions. Also, the vendor’s...
Login or Create an Account to see details.
Relationship
The vendor has changed in ownership, so some of the features that we had in the point of care, the...
Login or Create an Account to see details.
Value
If we didn’t have a CDI program, we would have to create some system of our own, and the solution...
Login or Create an Account to see details.
Product
I wish Nuance CDI Solutions had a manager's profile that highlighted things that I could focus on or...
Login or Create an Account to see details.
Product
We do a lot of reporting with Nuance CDI Solutions, especially around CDI productivity. The tool is...
Login or Create an Account to see details.
Product
I'm not extremely satisfied with the prioritization of Nuance CDI Solutions. It may not be...
Login or Create an Account to see details.
Relationship
Support is an aspect I appreciate with Microsoft. When we click on the live chat, someone responds...
Login or Create an Account to see details.
Loyalty, Relationship
Microsoft conducts surveys, listens, and incorporates suggestions into their development. I have...
Login or Create an Account to see details.
Product, Value
Nuance CDI Solutions helps with workflow. Nothing gets lost. I still work live accounts, and for me,...
Login or Create an Account to see details.
Product
The vendor removed a certain type of report from the system, and we haven't received a walkthrough...
Login or Create an Account to see details.
Product
With Nuance CDI Solutions, we can run any report that we need. The system's analytics are very easy...
Login or Create an Account to see details.
Culture, Value
In the past, Nuance CDI Solutions was part of a bundled plan. However, Microsoft has started...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Microsoft is constantly upgrading, and their upgrades have been good. Microsoft really values our...
Login or Create an Account to see details.
Product
Nuance is superior to other vendors, including Iodine Software and 3M. Nuance has really evolved,...
Login or Create an Account to see details.
Operations, Value
Microsoft's training has been very good, but recently, Microsoft has started to break apart what...
Login or Create an Account to see details.
Relationship
Microsoft's support is great. Microsoft has an instant chat that is wonderful. We have had great...
Login or Create an Account to see details.
Operations
Nuance was very thorough and organized during our implementation of the system. The system has also...
Login or Create an Account to see details.
Product
The system is cloud based, so there are some connections and integrations. However, those are still...
Login or Create an Account to see details.
Product
The prioritization of chart reviews and documentation in Nuance CDI Solutions is not great. I don't...
Login or Create an Account to see details.
Relationship
Nuance isn't very proactive because they haven't reached out to us. Our success manager at Nuance is...
Login or Create an Account to see details.
Operations
Nuance could improve their training by touching base with us and keeping us updated on how many...
Login or Create an Account to see details.
Relationship
Nuance's support is excellent. If I have issues with the system, it is really easy to get them...
Login or Create an Account to see details.
Product
Nuance CDI Solutions' strengths are its educational resources, ease of use, and customization. The...
Login or Create an Account to see details.
Loyalty, Relationship, Product
I don't see any innovation happening in Nuance CDI Solutions. Now that Nuance is a Microsoft vendor,...
Login or Create an Account to see details.
Relationship, Operations
Nuance has an implementation team that makes sure that we are on track and coordinates with us. But...
Login or Create an Account to see details.
Relationship
Nuance was a customer-oriented company that also had software, and now that they are with Microsoft,...
Login or Create an Account to see details.
Relationship
We used to have executive involvement with Nuance, and we would have executives we could reach out...
Login or Create an Account to see details.
Relationship
Nuance is not driving any of the outcomes. The outcomes I get are due to my engagement with my team...
Login or Create an Account to see details.
Operations
Nuance is not doing ongoing training with us unless I am pushing the envelope and asking for it, and...
Login or Create an Account to see details.
Value
Nuance is nickel-and-diming us on every little thing, but they didn't use to do that.
Login or Create an Account to see details.
Product
Nuance CDI Solutions is amazing. I love it. The vendor's analytics and reporting are really stellar....
Login or Create an Account to see details.
Product
CDE One is a user-friendly tool. It provides evidence-based clinical criteria for diagnosis...
Login or Create an Account to see details.
Relationship
Nuance listens to their customers. I appreciate their ability to participate in beta trials....
Login or Create an Account to see details.
Product
I definitely have everything that I need from a reporting standpoint with Nuance's system, and it is...
Login or Create an Account to see details.
Operations
Our implementation from Nuance far surpassed what I could have hoped for from the vendor we came...
Login or Create an Account to see details.
Culture, Value
Nuance has extra charges for additional interfaces for things that probably should be included. For...
Login or Create an Account to see details.
Relationship, Operations
Nuance does such a great job of keeping us updated with changes in the healthcare arena,...
Login or Create an Account to see details.
Product
The Nuance system's AI helps identify what is already captured on the prioritization of chart...
Login or Create an Account to see details.
Relationship
Nuance keeps us very well-informed if there are issues or challenges coming up with the product or...
Login or Create an Account to see details.
Operations, Product
I think Nuance's system is really intuitive. The analytics takes a bit of training, but it is not so...
Login or Create an Account to see details.
Operations, Product
Upgrades with Nuance are seamless. I can't think of a problem that we have had with implementing any...
Login or Create an Account to see details.
Product
We have some challenges, and I can't necessarily attribute those to the Nuance system, but some of...
Login or Create an Account to see details.
Operations
The one-on-one sessions we received after the Nuance University modules were good, but some of the...
Login or Create an Account to see details.
Operations
My only critique for the implementation of Nuance CDI Solutions would be to change the modules that...
Login or Create an Account to see details.
Operations, Product
The only thing I don't like is the decision tree. Back in the J.A. Thomas days, the decision tree...
Login or Create an Account to see details.
Relationship
I like Nuance’s support team very much. I can chat with someone immediately, and I appreciate that...
Login or Create an Account to see details.
Product, Value
I like the automatic assignment function for my staff in Nuance CDI Solutions. The system...
Login or Create an Account to see details.
Loyalty
CDE One has been a great tool, but I can't say we would buy it again. We have been presented with a...
Login or Create an Account to see details.
Product
CDE One really produces the results we need. If someone wants a CDI vendor that demonstrates return...
Login or Create an Account to see details.
Relationship
Nuance makes sure we are up-to-date on developments and updates. Nuance is always notifying us when...
Login or Create an Account to see details.
Relationship, Operations
The software itself is great. However, the support staff is what really makes a difference. Our...
Login or Create an Account to see details.
​
Preferences