Nuance CDI Commentary

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Nuance CDI Solutions is an excellent product.

The vendor has not been as nimble since Nuance was acquired by Microsoft. They’ve fallen behind the...

I cannot refer anyone to the system, as it will no longer be supported. I'm very disappointed that I...

We are looking at other EHRs that possibly will have a CDI application embedded in them, but it is...

Nuance CDI Solutions does a quick review of medical records with AI assistance. We have to...

The one-on-one support that we used to have with a representative from the vendor has dropped. We...

For training, Microsoft came in pretty strong and answered all our questions. Also, the vendor’s...

The vendor has changed in ownership, so some of the features that we had in the point of care, the...

If we didn’t have a CDI program, we would have to create some system of our own, and the solution...

I wish Nuance CDI Solutions had a manager's profile that highlighted things that I could focus on or...

We do a lot of reporting with Nuance CDI Solutions, especially around CDI productivity. The tool is...

I'm not extremely satisfied with the prioritization of Nuance CDI Solutions. It may not be...

Support is an aspect I appreciate with Microsoft. When we click on the live chat, someone responds...

Microsoft conducts surveys, listens, and incorporates suggestions into their development. I have...

Nuance CDI Solutions helps with workflow. Nothing gets lost. I still work live accounts, and for me,...

The vendor removed a certain type of report from the system, and we haven't received a walkthrough...

With Nuance CDI Solutions, we can run any report that we need. The system's analytics are very easy...

In the past, Nuance CDI Solutions was part of a bundled plan. However, Microsoft has started...

Microsoft is constantly upgrading, and their upgrades have been good. Microsoft really values our...

Nuance is superior to other vendors, including Iodine Software and 3M. Nuance has really evolved,...

Microsoft's training has been very good, but recently, Microsoft has started to break apart what...

Microsoft's support is great. Microsoft has an instant chat that is wonderful. We have had great...

Nuance was very thorough and organized during our implementation of the system. The system has also...

The system is cloud based, so there are some connections and integrations. However, those are still...

The prioritization of chart reviews and documentation in Nuance CDI Solutions is not great. I don't...

Nuance isn't very proactive because they haven't reached out to us. Our success manager at Nuance is...

Nuance could improve their training by touching base with us and keeping us updated on how many...

Nuance's support is excellent. If I have issues with the system, it is really easy to get them...

Nuance CDI Solutions' strengths are its educational resources, ease of use, and customization. The...

I don't see any innovation happening in Nuance CDI Solutions. Now that Nuance is a Microsoft vendor,...

Nuance has an implementation team that makes sure that we are on track and coordinates with us. But...

Nuance was a customer-oriented company that also had software, and now that they are with Microsoft,...

We used to have executive involvement with Nuance, and we would have executives we could reach out...

Nuance is not driving any of the outcomes. The outcomes I get are due to my engagement with my team...

Nuance is not doing ongoing training with us unless I am pushing the envelope and asking for it, and...

Nuance is nickel-and-diming us on every little thing, but they didn't use to do that.

Nuance CDI Solutions is amazing. I love it. The vendor's analytics and reporting are really stellar....