PowerScribe 360/One Commentary

Filtered view: All

With the transition to Microsoft, our account manager changed, and our salesperson changed. The...

PowerScribe One just works. Our radiologists are the main users of the product, and they love it....

PowerScribe 360 is a solid application; however, support has taken a hit recently with changes in...

We started feeling the change in support because we can't just call Microsoft up like a radiologist...

PowerScribe 360 is the most expensive dictation software out there, and it just keeps getting more...

Since PowerScribe 360 was acquired by Microsoft, the experience has been horrible. The support is...

There are radiologists who feel PowerScribe 360 is exponentially faster than PowerScribe One, and...

PowerScribe One has significant potential, and I'm willing to give the platform some grace as it...

Our biggest apprehension about moving to the cloud is patient safety. Where Nuance and Microsoft...

It's surprising that Microsoft, one of the world's largest cloud providers, acquired Nuance and...

There are definitely some positives with PowerScribe One. When it works well, it works well. But...

Microsoft just disappoints me because of what they have at their disposal. They have armies of...

We moved to PowerScribe One on the dictation side versus the PACS side, and we've seen all the...

One of the reasons we were hesitant to go to the cloud was because of the very bad experience we've...

When we have an issue, Microsoft says they’re not going to fix it or that they’re going to fix it in...

Microsoft's vision for PowerScribe One is wrong. They say we have to go to the cloud. All the...

PowerScribe One has a lot of problems. Microsoft pushed us into the cloud without warning us, and...

We are using PowerScribe 360 for dictation. PowerScribe has been a failure from the get-go for the...

PowerScribe does not do the most basic corrective things, and its dictionary is full of words that...

Once the radiologists set up their templates in PowerScribe One, they can pretty much forget about...

Some radiologists have never really liked PowerScribe One. The majority of our radiologists are...

When things are going on with PowerScribe One, we don't get a lot of communication from Microsoft....

I am very concerned about Microsoft’s decision to not support their offline mode at the end of the...

PowerScribe 360 is a very solid, reliable product that is customizable and scalable.

The price point with PowerScribe One used to be much better because Nuance became Microsoft, which...

Microsoft’s support is a very touchy subject. Recently, they have been getting much better at...

PowerScribe One can’t meet all our needs. But I think anyone who says it can is mistaken because...

With PowerScribe One, the automatic-text editors and the way that whole thing works need to be...

Honestly, with any options that Microsoft brings, we are usually on top of them. I haven’t seen...

With PowerScribe One, there is an issue that a few of our radiologists constantly complain about....

I like Microsoft as a vendor. They like us to be successful. They help us.

Last year, I was probably pretty hard on PowerScribe One, and the year before, I was probably harder...

With PowerScribe One, I haven’t really needed training for a while, but when we did need it in the...

Under Nuance, PowerScribe One had a liaison-style role that served as a consistent point of contact....

PowerScribe One integrates well with our PACS product. It launches and operates within the PACS...

Whenever I need to contact the support team, the process at Microsoft starts with an automated voice...

PowerScribe 360 does exactly what it’s supposed to do. Microsoft is developing the product. The...

We have to fight for things that are very much needed in terms of support. If we have a problem and...

The vendor is still fairly solid with their training. The vendor has some fantastic people that I've...

I’ve worked one-on-one with Nuance for development, and they have someone in their development arena...

The support level has changed. I don't know if that is due to corporate values or company values or...

With the Microsoft purchase, we’ve seen a poor support culture take place. We've noticed that the...

I know the vendor is going through the same pains that every other company in America is going...

The vendor has invested so much in AI and in the new PowerScribe One product. They're willing to be...

We had to get off PowerScribe 360 because Nuance was sunsetting it. We ended up going with a hybrid...

The vendor has gotten very corporate and strict with billing practices. Everybody's always been...

Nuance delivered PowerScribe 360 initially, and it looked nice and did a couple of cute tricks. But...

We considered scrapping everything with Microsoft and going to another up-and-coming vendor. The...

There are a lot of new vendors out there that are doing a lot of things with the automatic...

PowerScribe the product just hasn't really been continued to be enhanced and fixed because it's end...

With Microsoft, we don't have a relationship where we give direct feedback, and they make changes...

We would like improved self-directed training. For example, the online training modules that I've...

Nuance just got bought by Microsoft. The theme here is that now we are part of Microsoft, so we get...

PowerScribe 360 is pretty expensive, but it does its job well.

PowerScribe 360 is my choice, but it is also what our corporate level has mandated that we use. I...

We definitely have gotten our money's worth with PowerScribe 360. Whenever we ask Microsoft for...

Over the years, the support from Microsoft has gone downhill a little. In general, when we call, we...

PowerScribe 360 works well with our PACS, and we are switching to a new PACS soon, so we will see...

We did an upgrade, and the upgrade team was a bit difficult to work with. When the upgrade team...

When I went to training from Microsoft, it was really good, but I don't know what the training...

We are seriously looking at alternative systems. The biggest issue with PowerScribe 360 is our...

We haven't received training on PowerScribe 360 in eons. It is a dead product. We are paying more...

PowerScribe One has been working pretty well. It was a lot of work to move or re-create our...

We had Microsoft on-site for our go-live, but their team was not as focused, so they weren't locked...

PowerScribe 360 works, and I would purchase it again if I needed to. However, Microsoft overcharges...

PowerScribe 360 integrates well. It is a very mature product, so it works well and the need for...

If we were making a decision now, we would be more compelled to go with a different solution, but it...

We are moving away from PowerScribe 360. I don't think a new organization could even get the...

We are going to get rid of PowerScribe 360 because we are moving to PowerScribe One at some point,...

We are implementing Microsoft’s FHIR API for PowerScribe One. We got the AI tool that generates an...

We would love to move away from PowerScribe 360 because I just don’t feel like Microsoft is putting...

There are words that the solution cannot recognize when I dictate them, no matter how many times I...

The hospital administrators don't care about my time. They don't care that the reports from the...

I had a so-called upgrade on PowerScribe 360, but the vendor actually told us that the upgrade...

I abhor PowerScribe 360. I call it artificial stupidity. It is an extremely bad voice recognition...

PowerScribe 360 has templates, and the templates work. We want to make enough templates, but not too...

Microsoft won't fix problems that we point out to them. Each report from PowerScribe 360 takes...

Microsoft just recently came out with an AI functionality for PowerScribe One for radiologists in...

The implementation went well for PowerScribe One. The training was really darn good. PowerScribe One...

We can't go a week without someone saying that PowerScribe 360 is slow or acting weird for them. The...

Microsoft has a 1-800 number that we can call, but we have to speak to a robot to generate a ticket,...

We had an account manager who we could meet with every quarter, but that person is gone now, and we...

The system's reports are pretty functional, and we are able to get our reports sent out most of the...

Microsoft offered us one solution for our SR data. However, a lot of other vendors' programs will...

My experience with another vendor's system was much better than my experience with PowerScribe 360...

We did an upgrade for PowerScribe 360 and moved to the vendor's new service package. There hasn't...

Microsoft wanted to go fully to the cloud with PowerScribe One, and I think they ran into a lot of...

PowerScribe One is really expensive, and a lot of the radiologists like PowerScribe 360 more. When I...

With PowerScribe One, I never have complaints about the functionality. The vendor has some new...

Nuance has gone downhill since they were acquired by Microsoft. The upgrades used to be very...

Nuance is actually pretty good. We have a customer satisfaction engineer that we meet with. The...

The transition to Microsoft was noticed and changed the way that we work. Things aren't worse, but...

Powerscribe 360 has a pretty straightforward package and support team. The speech engines and things...

We are not on the latest platform of PowerScribe 360, so the solution is pretty stagnant, but...

For 9 out of 10 radiologists, PowerScribe 360 is solid and works as advertised. But for radiologists...

It is a little hard to get training for PowerScribe 360. The vendor doesn’t have many available...

We have had a rocky start because PowerScribe One is a hybrid cloud solution. It has some...

PowerScribe One has some neat little functionalities. The integration with modeling is nice to have,...

There are some bugs in PowerScribe One; it places the cursor after the comment field, so if we have...

PowerScribe 360 works. It is stable, and it doesn't crack. It is highly reliable. We use its Empower...

PowerScribe 360 is more expensive than we would like. The problem with PowerScribe 360 is that there...

Nuance is reasonable. They charge, but the price is not outrageous. PowerScribe 360 is a very stable...

Nuance's upgrades are free, but none have professional services. Nuance was purchased by Microsoft,...

We haven't been able to upgrade PowerScribe 360 for a long time. I hope that my future satisfaction...

PowerScribe 360 does pretty well for what we are expecting it to do. I have been using the system...

We are still on PowerScribe 360. We are on an old version, and the vendor hasn't had a new version...

I don't like that Nuance's upgrade model is to separate hospitals at the same time. The vendor calls...

Nuance has their online university. Having an online knowledge base is good, but customers shouldn't...

Nuance is very good at being proactive. We have a customer liaison, and we have regular meetings...

Nuance recently killed their microphone business. I don't know whether that had to do with the...

I don't feel like Nuance charges for every little thing. They essentially provide a service now, so...

We haven't had issues with PowerScribe One.

Nuance does not keep their promises on timelines, and they charge for every little thing. They are...

The Nuance customer service remains average; there have been no major improvements there. Since...

Our experience with PowerScribe One has improved significantly over the past several months since...

I would buy PowerScribe 360 again. The product is solid. It does everything we need it to do.

Anytime we call, Nuance shows us what we need to do. There is nothing wrong with their training.

We made some recent changes to PowerScribe 360, and we upgraded to a new version. However, I think...

I would not recommend PowerScribe 360 because it is just another old product.

PowerScribe 360 is actually a stable solution that doesn't change. It does what it is supposed to...

Nuance is definitely delivering new technology, but my complaint is that they are too slow. The...

PowerScribe One is a thick client. The solution's exclusive availability on Windows demonstrates a...

With Nuance’s support team, everything really depends on who we get. Some support team members are...

We are using Nuance’s Smart Impression as an AI, and it has been really well-received. Smart...

PowerScribe One is working well. I know other people have had issues, but the product has been...

We have had a very good relationship with Nuance. They need a kick every once in a while, so does...

We went with PowerScribe One because just about every radiologist knows the solution. It has been...

Nuance avoids charging for every little thing. With PowerScribe One, everything is kind of...

Especially with the Microsoft purchase and with Primordial being split off, Microsoft splitting off...

PowerScribe One is a solid product. I would recommend the full product, not the more limited core...

Nuance’s implementation services are pretty solid, and their training is good. Also, Nuance has...

Nuance is pretty good at keeping all promises. The functionality is there. And PowerScribe One is a...

Nuance’s support is solid. They have phone and web support. However, with the transition to...