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ModMed Ophthalmology Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
KLAS VP of Engagement - Eder Lagemann
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Director

Relationship

I would continue to go with ModMed because I just think they're leading the industry. I don't think...

Unrated
Jun 2026

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Director

Relationship

ModMed takes forever to get back to us. I don’t feel like we have a partnership anymore. We got a...

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Jun 2026

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Director

Relationship

ModMed’s customer service has become terrible. Thankfully, I have a relationship with one of the...

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Jun 2026

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Director

Relationship, Product

With ModMed, if we notice something that has gone awry on the platform after an update and think of...

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Jun 2026

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Director

Relationship, Product

I do think that ModMed is actively trying to introduce new lines of service or enhance lines of...

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Jun 2026

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Director

Product

I've worked with a lot of EHRs, and I have just found EMA, but I don't know why it's called EMA. It...

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May 2026

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Director

Relationship, Product

ModMed stays in touch. We require all of our software vendors to do quarterly business reviews with...

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May 2026

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Director

Product

When we're on a single system with an EHR and a PM system, the functionality improves because...

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May 2026

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Director

Product

EMA is falling behind the curve now. ModMed hasn't resolved many of our issues.

Unrated
May 2026

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Director

Operations, Product

I recommend EMA to people all the time. It is extremely user-friendly, and there are multiple ways...

Unrated
Jul 2025

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Director

Product

EMA is still one of the best-quality EHRs that we have seen. EMA's technology is extremely...

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Jul 2025

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Director

Product

Single screen was pushed really hard for a long time by ModMed. Vast improvements have only been...

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Jul 2025

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Director

Product

The only thing ModMed does to help us with integration is accept the data once it is complete and...

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Jul 2025

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