Digital ROI Commentary

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Digital ROI is used for chart retrieval, as it does all of our releases of information. Moxe has had...

Moxe doesn't really have a training program. Moxe knows how to do releases of information, and they...

Moxe provides excellent turnaround times for medical record requests and outstanding customer...

We are very satisfied with the use cases we have with the solution. But right now, we're only...

Speed is the first word that comes to mind when asked what Moxe is doing differently from other...

Moxe is really good with email communication. If someone is going to be out, we have a new account...

Occasionally, we have to do a few follow-ups with Moxe to get a response.

We're not really using the system for regulatory mandates. Moxe is making sure the system is using...

On the risk side, Moxe gives us access to a greater network of EHRs, and they continue expanding the...

On the risk side, Digital ROI is a great deal. The return on investment feeds into CMS revenue, and...

I think Digital ROI has a little irritation on the quality side for us. We never pushed the pricing...

We're currently using Digital ROI with one provider group, but we'll be turning on another system...

The speed and volume of data flow with Digital ROI is top notch. We can drop a file and have the...

With chart chasing, Moxe does a good job of telling us how much we are saving.

We haven't really expanded any business with Moxe, and Moxe is aware of that because I have regular...

Moxe is continually reaching out, and I understand they are a business, so they do want some sales...

I either get a report from Moxe or run the report from the system, and there's data flowing. Once in...

There has been nothing bad with Moxe in the last year, but the representative I have dealt with for...

Moxe is timely in their communication. The system is a plug-and-play tool. We don't have any issues...

There was some lift for the implementation of Digital ROI, but it wasn't anything overwhelming. We...

We have had a really good experience with Moxe’s partnership. Digital ROI was one of those solutions...

Moxe connected us with contacts from the payers, so we have had ongoing meetings with them just to...

Moxe was very quick to implement the solution. They are very quick on retrievals, getting us the...

Our Moxe customer service representative is very attentive. They are very quick to respond to us,...

We have given Moxe the names of some providers that we struggle to get medical records from, and...

The implementation of Digital ROI was easy. The Moxe staff members were well prepared and informed...

We have seen some demos that I don't think Moxe was quite ready to implement. They were kind of...

The ease of use for Digital ROI depends on the person, but I find it very easy. We have been very...

The one thing that Digital ROI can't do is scan documents, and I don't know why it can't. That, of...

When we were looking for a solution for auditing, there weren't a whole lot of options out there at...

The lift on our part for the implementation of Digital ROI was little to none. We had some...

Moxe’s interaction and engagement are top-notch. We have regular meetings where we talk about...

Moxe told us that they were going to get their system to interface appropriately with our EHR. We...

Getting Moxe up and running has been a heavy load. There have been a lot of challenges. If I were...

We are specifically utilizing Moxe's system to deliver HEDIS and risk adjustment data to...