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VIVACE MV PACS (Global) (Mostly Brazil) Commentary
Filtered view: (Latin America)

Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Analyst/Coordinator

VIVACE MV PACS is still new, and we have direct access to the consultant who trained us, and that...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

With VIVACE MV PACS, everything is now connected. It receives studies from x-ray, CT, endoscopy,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

I have been looking for other recent solutions because the contracts for both VIVACE MV PACS and our...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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Director

MV is transparent with charges, but they are just unsuitable for us. At this moment, we are...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

MV's biggest opportunity to improve the product is to add AI features to support diagnosis. MV could...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CIO

MV's greatest strengths are the technology and the flexibility of the solution architecture. I like...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

The product is widely used in other healthcare facilities, and it works properly.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

I would like to see the vendor broaden the tool's usability across other healthcare institutions.

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

The vendor's biggest opportunities to improve the product are with support, implementation,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

When we request customizations, even if those are not on the vendor’s road map, they treat the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We often talk about structural updates, like upgrading versions to improve reporting and...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

The system is very intuitive. The doctors like that. It helps a lot with the implementation. I lose...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Manager

With the latest version, the vendor avoids charging for every little thing. They did charge us...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

Because the doctors today already have their own vendor workstations, there aren’t bottlenecks at...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Our physicians have asked to switch PACS a few times, but we have managed to convince them to stay....

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

We get an ROI from VIVACE MV PACS, but the system's cost is quite high. I have seen MV's AI work. We...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

It usually takes a few months for us to do an update to VIVACE MV PACS, but historically, it was...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

These days, we don’t do anything without a business case. We analyze returns on investments and...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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