Navina Commentary

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The only minor thing that has been a nuisance with Navina is that they charge a separate fee if we...

Navina is really responsive and addresses all the tickets we send them. It is just that sometimes we...

We went with Navina because the tool seemed the most comprehensive and well-built compared to other...

Navina is willing to customize some of their reporting for us because we have specific workflows...

Our physicians really like Navina. It is minimally disruptive to workflows, if at all. It was pretty...

Navina provided training in multiple formats, both virtually and in person. They provided us with...

One outcome we’ve seen from Navina is improvement in the capture and recapture of chronic...

Navina’s training is tough because there are certain scenarios that they can't present without being...

Navina’s support overpromises and underdelivers. We're told about changes that are coming and things...

Navina has these glitches where a topical medicine is being suggested for a condition that isn't...

Everything right now is appointment based for Navina, so if there's an appointment, it triggers...

There are features in the solution that we thought everybody had, but we are learning they don't....

Navina has frequent turnover among their representatives. We have had multiple, and we haven't been...

Last year, Navina was supposed to do categories and have a different way of presenting things, and...

Navina being part of our long-term plans comes down to whether our EHR wants to play nicely with it...

Navina's support people are very quick to respond and fix any issue that may arise. Navina stays on...

If a provider rejects a diagnosis, the system shows us a rejection in the report even when the...

Using Navina, everything changed for us. Our risk adjustment factor score has improved. There was a...

We meet with Navina regularly, and every time I have a new idea or something that we can change in...

One thing Navina could improve is coding specificity. If we capture a code that is more specific,...

For risk adjustment, Navina does a really good job, but they are primarily focused on Medicare...

Navina almost always responds within 24 hours. There have been a few times when things have gotten...

We've been trying to get Navina to allow us to utilize their quality module for some clinical...

Navina is very responsive when we implement new partners who have problems setting up the system....

I'd like to add a post-visit coding workflow. I'd like to see AI scan the chart for appropriate...

When we first met with Navina, they told us that they would be able to integrate with our EHRs, but...

I would like Navina to have better solutions for ACOs and to better integrate the clinical and...

By using Navina, we’ve seen improved recapture of chronic conditions. Additionally, the providers...

Navina’s training was really good, and they were really flexible for some specific staff needs of...

Nobody is actually married to a company. Next year, there might be more solutions that are almost...

In comparison with other vendors and systems out there, Navina pays for itself, and the ROI has been...

Navina’s partnership has been amazing. The good thing about Navina is that they're going to arrange...

The whole quality portion of Navina is an issue because they're missing medication adherence, but...

Asking about Navina’s support is tricky because they're located in Israel, so it takes a little bit...

I was using Navina at my previous company. I used it there for a couple of years, and I really loved...

With Navina, we have streamlined the workflow for our physicians and coders. The communication has...

Navina’s best quality is their transparency. The transparency and the interaction with the company...

Navina does a good job with development and innovation. Everything is all about what's next, and...

There are always going to be obstacles and issues and things to get through, and Navina is a really...

The outcomes we’ve achieved by using Navina are increasing our risk adjustment factor score, closing...

Navina has been a great product, but we've only had experience with it for a little while, so we are...

The platform is amazing. It embeds very well within most EHRs. The physicians' adoption rate is...

My likelihood to recommend Navina depends on who I'm recommending it to. For a new organization...

The Navina team is very collaborative in making decision support changes. They work behind the...

Navina is a good company to work with, and they're very good with communication. We're extremely...

Navina improves workflows both clinically and from a patient stratification perspective. By patient...

Navina could have an easier implementation with multiple EHRs. Epic is a challenging company to work...

Navina was an early adopter, and they keep trying to evolve and improve. They're now trying to scale...

We went with Navina because of the automation, the speed, and the effectiveness of the solution....

Navina's support person that we had originally was awesome, and then Navina handed us off to...

With Navina, it would be great if there could be a little bit more customization or if we could have...

Navina is fantastic. Their support team gets back to us super quickly. It’s very easy to open a...

Navina definitely provides value and allows us to collect on our value-based contract. We like it...

From using AI Copilot, we have seen that our coding accuracy has improved year over year. If we got...

I would buy AI Copilot again, no question. I don't know of anything else that does things this way...

Navina has a train-the-trainer model. One of our departments teaches everybody how to use the tools...

I would rate Navina’s partnership with a top score, because there’s a road map, and they work with...

I can't speak to numbers, but on the business side, we are absolutely getting the ROI that we...

On the IT side, there has been a very low lift. Something big for me is always how much involvement...

Our EHR vendor doesn't love the idea of a Chrome extension. We can have vulnerabilities that later...

Navina’s support team is very engaged. With plug-ins, we run into issues. Anytime we patch or update...

Our area still mostly uses a fee-for-service model. We get a small percentage of our income from...

It’s difficult for me to say what outcomes we’ve seen from using AI Copilot. All I know is that it...

I like that AI Copilot has a search feature that lets us look through documents. If I’m looking for...

AI Copilot is starting to provide a summary of each diagnosis. For risk adjustment factors and HCC...

I’m a little biased because I work with the Navina team all the time, but they’ve been incredibly...

Navina is working on having AI Copilot generate an overall one-paragraph summary of the patient, and...

AI Copilot gives us really actionable information very quickly. It sits in a sidebar alongside our...

Sometimes people can be resistant to using AI Copilot. Before we implemented it, some of my...

Navina is among the most transparent vendors I have ever met with their charging. They are very...

We have a lot of value-based care contracts, and there has been a lot of change in risk coding...

There are a few things that Navina has done with me that were not to their benefit. When I'm doing...

Navina is doing fantastic work, and some of that is really important. Based on their road map and...

The satisfaction with the tool is exceedingly high. There is competition to get the tool because we...

The physician or clinician can report a problem or question to Navina right at the point of care,...

An ambient listening tool is good, but when it produces a note, it doesn’t really give us the...

The training from Navina is very good and easy. I think we do a 30-minute training as a standard,...

In Medicare Advantage, we don’t have a long period to report things like we do in the Medicare...

We have seen a couple of outcomes from using AI Copilot. The most important is clinician...

AI Copilot is a really nicely designed application. It makes it easy for us to pick a code because...

AI Copilot is very nice, but we pay for it based on an attributed population. It is a PMPM cost, and...

We have been using AI Copilot for a little while now, but we have not gotten the return they...

With Navina’s implementation, it seemed like they were kind of figuring things out as they went in...

Knowing what I know about the competition, I would say AI Copilot is a superior solution for...

Navina is new, and they are sort of catching up to the incumbent vendors in terms of their...

Navina is really missing a strong solution-engineering capability. They have a salesperson, and the...

Our providers are really engaged with Navina at this point. They love the system. They have even...

The executive leadership team at Navina is really supportive. Normally, when we contract for a...

We had several different solutions before getting AI Copilot. Most of those never actually got...

A major pain point is people with no clinical background uploading records to our EMR; they just...

The principal outcome of using AI Copilot was increased productivity for my team, especially the...

Navina's folks are people of their word. Once we sign the contract, it is what it is. They don't do...

We had had some experience with Navina in the past as a business partner and software developer, and...

We use Navina's AI tools for risk coding. We have had a good partnership there. We decided to try AI...

The outcomes we have seen from using AI Copilot have been a reduction in burnout, an easing of...