Netsmart (Home Health & Hospice) Commentary

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We have a one-way relationship. There's only a partnership if Netsmart needs something from us. I...

Netsmart's support team rates just above the middle of the road. Getting support is one area. The...

Netsmart is transparent and probably even fair with their charges. I just feel like everything is...

myUnity Enterprise is probably not the most expensive system, but we get what we pay for. Right now,...

For training, Netsmart is developing content and keeping resources available.

Netsmart's system is superior for home health and hospice. We really don't see any issues in those...

Netsmart's charges are pretty fair. However, I don't appreciate that the charges for the...

For home health and hospice, Netsmart's education platform is extremely robust. Everything is there....

The system contains a lot more functionality than myUnity. The upkeep has not been great, and we've...

Given that the product is going to be sunsetted, I wouldn't recommend it at all. But if we were in a...

I wouldn’t buy Netsmart's system again because it is going to be sunsetted soon. Netsmart isn't even...

Netsmart is certainly not innovating the system. They're just keeping up with regulatory items....

Netsmart has limited resources. They've taken away some of the resources. Folks have left, and...

We don't receive ongoing training from Netsmart. We only receive training at go-lives. The vendor...

Homecare has been around for a long time, so it has a lot of the core functionalities that most...

The vendor's support for Homecare has significantly declined. Ever since the vendor announced the...

We are currently waiting on the myUnity uplift that Netsmart refers to as myUnity NX, which...

I think that having a single, unified platform rather than two disparate systems would significantly...

The training for myUnity Enterprise was poor. That was largely because the solution was very new at...

Netsmart's support team has been responsive. We are only using myUnity Enterprise for certain...

Netsmart has improved at giving users a voice. We now have routine user group meetings with...

Netsmart needs to continue building out the standard capabilities of myUnity Enterprise so that it...