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Neurealm Security & Privacy Managed Services Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
We are in the process of considering other firms. Neurealm is just not working out. They aren't...
My experience with Neurealm has mostly been missed expectations. In my view, the cybersecurity team...
Neurealm was supposed to manage our 24/7 SOC, but we've had to bring in another firm to get the kind...
The thing is, GAVS means well. They have good intentions, but when it is time to deliver, they...
Commentary Summary
Comment Type Breakout