Nextech EHR (Dermatology) Commentary

Filtered view: All

Nextech is going to a Windows-based app, and we're in the process of trying to switch all of our...

We had a provider leave, and we took them off our list of providers, but we were billed for their...

I think my office manager has an account person they can speak with, but I just call and get whoever...

Nowadays, we need to have an EHR or else we get fined. Nextech EHR has been working fine until...

We chose Nextech because they had a practice management program as well as an EHR. If Nextech fixes...

Nextech EHR's functionality is adequate. It does what we need it to do when it's working. We haven't...

Lately, we've been having problems with Nextech EHR on our iPads. I've always been able to call...

We use the EHR's basic options, like scheduling, appointment reminders, patient records, and...

I'm missing something with Nextech EHR. If it had everything that another solution offered, Nextech...

I would not recommend Nextech EHR. People have so much stuff to do right now with payers and...

I like that I can make an appointment in Nextech EHR pretty easily. I like that the eligibility and...

In Nextech EHR, when we want to message someone, we create a to-do item, but it is too easy to...

One thing that would be really nice in Nextech EHR, especially in the pathology area, would be the...

Nextech is relatively easy to work with. There was an issue recently where an update caused problems...

The practice management side integrates well with the EMR, which was one of the reasons we chose...

We needed a new system to integrate with Nextech EHR, and Nextech was not helpful at all. Nextech...

We had many problems with incorrect invoices. We also had trouble getting help from their accounting...

The pricing isn't transparent. Different invoices show different prices for the same service, and...

We got a quote to add another provider. We told Nextech we were going to hold off, and when we came...

When working on integration with Nextech, Nextech was wholly unhelpful. They didn't respond in a...

When we onboarded a physician, we wanted to buy some training, but the vendor didn't have it...

Where the solution falters is that charting can be clunky. All of the drop-down menus have all the...

Nextech is a good partner, and they are easy to communicate with. I call their support people fairly...

Nextech EHR is great for dermatology.

Nextech was not up-front about the additional costs associated with their software. I was told the...

Nextech’s support team has been very good. That is one of the areas we have been most pleased with....

The biggest operational issue with Nextech EHR is the check-in process. It significantly slows...

The biggest benefit of Nextech EHR for me is the ability to take photos of everything. I primarily...

Like other EHRs, Nextech EHR slows providers down and generates notes that are lengthy and generic,...

Nextech EHR's patient portal is a negative, although that may be partly on our end, since we do not...

We call Nextech from time to time, and almost always, we are the ones to tell them that there is a...

I would like to be able to automate some stuff in Nextech EHR. I would like to integrate some of the...

One of the big problems with Nextech is that organizations sign up for Nextech EHR with the promise...

I pay a lot of money for Nextech EHR, and for the amount I pay, it should work better. The solution...

It is very difficult to try to fix problems on our own in Nextech EHR. There is no central place...

Nextech bundles a lot of stuff that we can’t unbundle. They charge us for a lot of stuff that we...

I find that the EHR is user-friendly and easy to navigate. I believe that we are pleased with the service....

Reports take a long time to run and do not always pull the selected fields. Certain reports should...

The vendor's support is lacking. It can take months to resolve functionality issues, and some issues...

I have tried with Nextech. I do not know if we are going to stay partnered with other groups; some...

There is still a lot Nextech needs to work on. There are many issues in Nextech EHR, some of which...

Nextech EHR has a feature where, when we receive electronic payments from Medicare or other...

Encounters are difficult to edit because we cannot simply change a location or code; we have to void...

For the past few months, Nextech EHR has had an issue where, after a certain time, it moves...

Nextech has different support tiers, but since starting to use the program, I already know what tier...

The cons of Nextech EHR are that there are too many steps in the point-of-service system when...

A certain provider's schedule broke. Nextech EHR had that person working seven days a week at a...

I do not know if the old version is any better. I just know that, for how fast-paced we are, the...

There are a lot of functionality issues in Nextech EHR, some of which have not been resolved in over...

The pros of Nextech EHR are insurance verification when it works, EOB availability with ERA, and...

Our only complaint is that Nextech charges for every little additional feature.

With Nextech, we can go on their website and file a case or we can get on the phone. The people that...

Nextech is not doing things fast enough. They had a feature that they brought out that I was very...

Nextech is not proactive. We had tablets, and Nextech EHR was broken every week; we couldn’t upload...

If I could find another solution for Nextech EHR, I would. Nextech charges by provider, and I don’t...

I can't even explain the number of different representatives that I have had through Nextech. I get...

I would like Nextech to adjust their pricing. When we took some people off and added a new person,...

The system's templates are outdated. Getting any assistance for an update requires additional funds....

Our office received on-site training that was in-depth. The vendor's customer service and technical...

Nextech has integrated a little bit of AI into Nextech EHR now, but apparently, there is going to be...

I get messages when there is some sort of glitch going on in Nextech EHR that Nextech has found out...

If we need to add something in, there is always a charge. I think there has been only one thing that...

We used to have a person who would actually come and do training sessions with us, but we lost that...

Nextech EHR is so deep and wide that we are not even using all of it. Part of that is because we...

If I have any problem with Nextech’s integration and interoperability, their support team can jump...

We would definitely buy Nextech EHR again, and we would definitely recommend Nextech EHR to others....

If someone is not computer savvy, Nextech EHR is going to be difficult for them, but it is not...