NextGen Office EHR/PM - Small Practices Commentary

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I am somewhat disappointed that the PM system doesn't seem to be upgraded as frequently as the EHR....

We switched over to a new EHR, but we still have NextGen Office EHR/PM as we're trying to clean up...

When we first started, NextGen Healthcare learned not to make large updates all at once because that...

There were certain aspects of NextGen Office EHR/PM that were available, but we were never given...

When we asked the vendor about different things in NextGen Office EHR/PM, we weren't getting very...

NextGen Office EHR/PM has been a good system to work with, and we aren't likely to change anytime...

Generally, the PM side has been good to work with. The EHR side is great if we chart the way it's...

NextGen Healthcare is sometimes fair and transparent with their charges. When we add new products,...

NextGen Healthcare’s support is improving. I'm pretty sure it will move to a top score. The vendor...

NextGen Healthcare charges us for training. They give us a certain amount of time that they don't...

The system has very robust reporting systems that we can access as administrators, but from the...

Right now, we're happy with NextGen Healthcare, so we're not really even looking, but I hesitate to...

We would like there to be a well-integrated AI scribe in the solution. NextGen Healthcare has an...

The solution doesn't really have any interoperability with other EHRs, so that is a detrimental...

NextGen Healthcare’s support people are pretty good. When we have a serious problem or question,...

The documentation for patient visits worked pretty well in the solution once we got the hang of it....

The PM side of the system works great for our practice. We have no complaints there. The EHR side...

I have been very satisfied with NextGen Healthcare's solution. I was able to learn this EHR system...

I would like to see NextGen Healthcare's system be able to integrate with more equipment, like vital...

I am a big fan of NextGen Healthcare. They should continue to upgrade their systems on a regular...

I like the system because of how easy it makes documentation and how much time it gives me back at...

NextGen Healthcare's innovation has stalled. They are not developing new technology, and when they...

Early on, the customer service from NextGen Healthcare was really poor, though it has improved over...

There were multiple product and billing issues with NextGen Healthcare. Several features we paid for...

We have tried integrating an AI product that outperforms NextGen Healthcare’s built-in option, but...

NextGen Healthcare's training resources have expanded over the years. Initially, the training was...

The main issue with NextGen Healthcare's system is that product development and innovation are...

NextGen Healthcare has gotten a little pricier with their charges. Every time we need to get a...

I don't think NextGen Healthcare gives us much support on our integration goals. I have to print off...

The product quality of NextGen Healthcare's system is pretty good, and the system is constantly evolving....

We did purchase one of the AI devices for NextGen Healthcare's system. It needs to be a little more...

We have an awesome, dedicated provider representative from NextGen Healthcare. I have to give our...

We are investing a lot of money right now in NextGen Healthcare's solution. NextGen Healthcare needs...

Overall, we are very satisfied with NextGen Healthcare's system. It is very user friendly. We don't...

I have raised some major issues with the system over the years. The vendor listens and sympathizes,...

NextGen Healthcare does not avoid charging for every little thing; they embrace it. With any little...

From what I understand, NextGen Healthcare hasn't really delivered on what was promised. Also,...

NextGen Healthcare’s training impacted us significantly because NextGen Healthcare’s model for...

NextGen Healthcare's system is so expensive. I feel like there has to be a cheaper way to do things....

I don't think I would buy NextGen Healthcare's system again. It has been so painful. I don't know...

NextGen Healthcare's system is part of our long-term plans. We will have to do an RFP, but we might...

NextGen Healthcare does address things and gives updates as needed. We have never had to get...

The solution is doing everything we expected it to. We haven't had any issues. The solution is not...