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NTT Data Application Hosting Comments
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Subject Expert
Commentary Summary
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User Commentary
Director
Tools and Methodology
NTT DATA doesn't support us very well. We aren't really happy with them on a daily basis. During the...
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Director
Tools and Methodology
In the past, if we had an emergency issue that we couldn't get resolved, I could ask for assistance...
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Director
Tools and Methodology
NTT DATA has our print server there. Whenever we need to make a change for printing, we have to call...
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Director
Relationship
The vendor has a new client executive who is trying to change the company's culture and mind-set....
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Director
Sales and Contracting
The vendor was in a position to excel, and they were a bit of a disappointment. They have a big...
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Director
ROI and Cost
With the COVID-19 crisis, a lot of vendors are being lenient and waiving small things, but that...
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Director
Relationship
The vendor’s teams have to collaborate. Every time we want to do something, we have to put in a...
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Manager
People and Knowledge
NTT DATA has been very consistent across the board. We have gone through changes with individuals,...
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Manager
Other Observations
We are a small hospital, so what we have with NTT DATA works for us. We have been pretty consistent...
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Manager
Relationship
I don't have any trouble with the service that NTT DATA provides. We have a great working...
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VP/Other Executive
Project Results
One of the most impressive things has been the vendor's monthly reporting. I am referring to the...
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VP/Other Executive
Project Results
The consensus among the leads is that there has been a lot of change to the team. For a while, we...
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VP/Other Executive
Project Results
When I look at NTT DATA's metrics in our monthly report, I can see that the vendor does very well....
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CIO
Other Observations
We haven't really had much executive involvement from NTT DATA. Our account manager is probably the...
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CIO
ROI and Cost
It would be nice if NTT DATA's services were a little more economical for smaller hospitals.
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CIO
Other Observations
I would advise that my peers shop in the field. People should certainly consider NTT DATA, but they...
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CIO
Tools and Methodology
Overall, we have been very satisfied. The only issue we have had with NTT DATA is that they went...
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CIO
Tools and Methodology
Our experience with NTT DATA has been very solid. The vendor responds quickly according to the...
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CIO
ROI and Cost
NTT DATA doesn't charge for every little thing. They are a good vendor and avoid nickel-and-diming....
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CIO
Project Results
I would buy NTT DATA's services again. The value of having things hosted and managed is immense. We...
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CIO
People and Knowledge
NTT DATA does have the depth to bring in the highest levels of staff when we need them to. Sometimes...
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CIO
Relationship
When we were talking to NTT DATA about them potentially giving us resources, we really liked the...
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