NTT Data Application Hosting Comments

 

Featured  Report

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/29/2020 8:57:35 PM and Model.EvProductId = 87236

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

Director

Relationship

The vendor has a new client executive who is trying to change the company's culture and mind-set....

May 2020
 Helpful

 or  to see details.

Director

Sales and Contracting

The vendor was in a position to excel, and they were a bit of a disappointment. They have a big...

May 2020
 Helpful

 or  to see details.

Director

ROI and Cost

With the COVID-19 crisis, a lot of vendors are being lenient and waiving small things, but that...

May 2020
 Helpful

 or  to see details.

Director

Relationship

The vendor’s teams have to collaborate. Every time we want to do something, we have to put in a...

May 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

NTT DATA has been very consistent across the board. We have gone through changes with individuals,...

Mar 2020
 Helpful

 or  to see details.

Manager

Other Observations

We are a small hospital, so what we have with NTT DATA works for us. We have been pretty consistent...

Mar 2020
 Helpful

 or  to see details.

Manager

Relationship

I don't have any trouble with the service that NTT DATA provides. We have a great working...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

One of the most impressive things has been the vendor's monthly reporting. I am referring to the...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

The consensus among the leads is that there has been a lot of change to the team. For a while, we...

Mar 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

When I look at NTT DATA's metrics in our monthly report, I can see that the vendor does very well....

Mar 2020
 Helpful

 or  to see details.

CIO

Other Observations

We haven't really had much executive involvement from NTT DATA. Our account manager is probably the...

Jan 2020
 Helpful

 or  to see details.

CIO

ROI and Cost

It would be nice if NTT DATA's services were a little more economical for smaller hospitals.

Jan 2020
 Helpful

 or  to see details.

CIO

Other Observations

I would advise that my peers shop in the field. People should certainly consider NTT DATA, but they...

Jan 2020
 Helpful

 or  to see details.

CIO

Tools and Methodology

Overall, we have been very satisfied. The only issue we have had with NTT DATA is that they went...

Jan 2020
 Helpful

 or  to see details.

CIO

Tools and Methodology

Our experience with NTT DATA has been very solid. The vendor responds quickly according to the...

Jan 2020
 Helpful

 or  to see details.

CIO

ROI and Cost

NTT DATA doesn't charge for every little thing. They are a good vendor and avoid nickel-and-diming....

Jan 2020
 Helpful

 or  to see details.

CIO

Project Results

I would buy NTT DATA's services again. The value of having things hosted and managed is immense. We...

Jan 2020
 Helpful

 or  to see details.

CIO

People and Knowledge

NTT DATA does have the depth to bring in the highest levels of staff when we need them to. Sometimes...

Jan 2020
 Helpful

 or  to see details.

CIO

Relationship

When we were talking to NTT DATA about them potentially giving us resources, we really liked the...

Jan 2020
 Helpful

 or  to see details.

CIO

Relationship

There are always growing pains when we are going from on-premise to off-premise hosting. We had...

Jan 2020
 Helpful

 or  to see details.

CIO

ROI and Cost

NTT DATA's services cost too much. Their services are a huge operating expense for us. NTT DATA's...

Jan 2020
 Helpful

 or  to see details.

CIO

Tools and Methodology

NTT DATA could have provided some proactive monitoring and change control to improve our experience....

Jan 2020
 Helpful

 or  to see details.

Director

Project Results

We have been using NTT DATA's services for a while now, and we still plan on using them. NTT DATA...

Dec 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

The main thing that NTT DATA does to exceed expectations is have the foresight that we have a lot of...

Nov 2019
 Helpful

 or  to see details.

Manager

Project Results

All the hosting is running pretty smoothly. We have had a couple of short, unexpected instances of...

Nov 2019
 Helpful

 or  to see details.

Director

Project Results

I love NTT DATA. They have been really good. I enjoy working with them, and they do what they say...

Oct 2019
 Helpful

 or  to see details.

Director

Tools and Methodology

The stability is a strength. We have very little downtime with NTT DATA. There is low maintenance.

Oct 2019
 Helpful

 or  to see details.

CIO

Future Outlook

NTT DATA announced that they are getting out of application hosting, and that put a bad taste in our...

May 2019
 Helpful

 or  to see details.

CIO

Tools and Methodology

Strategically, NTT DATA understands their product set, but they don’t understand their product set...

May 2019
 Helpful

 or  to see details.

CIO

Relationship

We don’t see the NTT DATA team.

May 2019
 Helpful

 or  to see details.

CIO

Other Observations

NTT DATA has a good data center strategy. But I don’t know whether they have a vision for anything...

May 2019
 Helpful

 or  to see details.

CIO

Lessons Learned

I would tell someone looking at NTT DATA to make sure that they understand their exit strategy.

May 2019
 Helpful

 or  to see details.

Analyst/Coordinator

Project Results

NTT DATA is very responsive. They are knowledgeable and helpful. Our IT team has positive things to...

Jan 2019
 Helpful

 or  to see details.

CIO

People and Knowledge

NTT DATA has been very responsive. Overall, our relationship with them has been really good. The...

Jan 2019
 Helpful

 or  to see details.

CIO

Tools and Methodology

Whenever we need new hardware from NTT DATA, they work quickly. They also work well with our EMR...

Jan 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

NTT DATA is always professional and sees things through. They do a great job hosting our application....

Jan 2019
 Helpful

 or  to see details.

Manager

People and Knowledge

We have been lucky enough to work with fantastic techs from the regular help desk team. Right now,...

Jan 2019
 Helpful

 or  to see details.

Manager

Tools and Methodology

NTT DATA is quick about adding additional disk space to servers in an emergency, and we have needed...

Jan 2019
 Helpful

 or  to see details.

Manager

People and Knowledge

The one area where NTT DATA is weak is after-hours support. The support people don’t get back to...

Jan 2019
 Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

NTT DATA came to us and told us that they could save us some money by virtualizing some applications...

Jan 2019
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Whenever there is an issue, NTT DATA reacts very quickly. When I escalated an issue to my account...

Jan 2019
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Things with NTT DATA have been very easy. They do a good job. There are hiccups with any technology,...

Jan 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

NTT DATA has good account management and never promises what they can’t deliver. When we signed the...

Jan 2019
 Helpful

 or  to see details.

CIO

Project Results

NTT DATA's services are fine for us. We haven't had any big issues, so we would use them again.

Oct 2018
 Helpful

 or  to see details.

CIO

Other Observations

NTT DATA should provide strategic expertise as a service, but we aren't sure they are doing that.

Oct 2018
 Helpful

 or  to see details.

CIO

Project Results

NTT DATA's application hosting works, and it is good. We don't have any concerns with our system...

Oct 2018
 Helpful

 or  to see details.

CIO

Relationship

Our technical team has daily contact with NTT DATA, but we don't have as strong of a relationship...

Oct 2018
 Helpful

 or  to see details.

CIO

Tools and Methodology

NTT DATA has a large amount of resources that can be called upon, and that is helpful. They do a...

Aug 2018
 Helpful

 or  to see details.

CIO

Tools and Methodology

NTT DATA comes through for us, but there is a lot of bureaucracy and turnover. I try to be positive...

Aug 2018
 Helpful

 or  to see details.

CIO

Tools and Methodology

We can meet with NTT DATA to discuss strategy, but their skills don’t always translate to results.

Aug 2018
 Helpful

 or  to see details.

VP/Other Executive

Project Results

NTT DATA provides data-center and application-hosting services for our hospitals and clinics....

Aug 2018
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

NTT DATA's resources are good at managing the day-to-day things, but they are not as strong with...

Aug 2018
 Helpful

 or  to see details.

CIO

Relationship

I can count on NTT DATA to get things done when I need their help. They are my eyes. They send me...

Mar 2018
 Helpful

 or  to see details.

CIO

Project Results

NTT Data gives me peace of mind. They give us business continuity, security to access information...

Mar 2018
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

We are not satisfied with NTT DATA's overall performance. The quality of their people has decreased...

Mar 2018
 Helpful

 or  to see details.

VP/Other Executive

Project Results

NTT DATA essentially staffs our entire IT department, so we rely on them to run and support the...

Mar 2018
 Helpful

 or  to see details.

CTO

ROI and Cost

NTT DATA is starting to nickel-and-dime. I don't know whether that is because we have reduced our...

Feb 2018
 Helpful

 or  to see details.

CTO

Tools and Methodology

NTT Data is still very unstructured in their approach for implementation, and we have to manage a...

Feb 2018
 Helpful

 or  to see details.

CTO

Other Observations

NTT DATA is a mixed bag at this stage in terms of their staff’s knowledge. We get some really good...

Feb 2018
 Helpful

 or  to see details.

CTO

Relationship

NTT DATA's leadership is pretty good. Their leaders are engaged, and they listen to us.

Feb 2018
 Helpful

 or  to see details.

CTO

Project Results

NTT Data is very good at automation, patch management, and patch cycles. They stay ahead of the...

Feb 2018
 Helpful

 or  to see details.

CTO

Tools and Methodology

NTT DATA has gaps in strategic thinking in terms of how to actually look at overall cost and...

Feb 2018
 Helpful

 or  to see details.

CTO

Sales and Contracting

Once NTT DATA creates a process, it is repeatable, but it takes them a while to create the process....

Feb 2018
 Helpful

 or  to see details.

CIO

Project Results

NTT DATA has done a solid job of hosting for us. We have had a couple of issues, but they have taken...

Feb 2018
 Helpful

 or  to see details.

CIO

Project Results

NTT DATA’s application hosting is very simple. The vendor is good at what they do. We have used...

Dec 2017
 Helpful

 or  to see details.

CIO

Other Observations

We are going to be moving to a new hosting firm because of a recommendation from our core vendor....

Dec 2017
 Helpful

 or  to see details.

Manager

Tools and Methodology

All the dealings that I have had with NTT DATA have been great. One of the cool things that we do...

Dec 2017
 Helpful

 or  to see details.

Manager

People and Knowledge

NTT DATA's staff members are trained and knowledgeable. I have a go-to person who handles everything...

Dec 2017
 Helpful

 or  to see details.

Manager

Relationship

I have a point of contact within NTT DATA. We have regular calls. NTT DATA lets me know how things...

Dec 2017
 Helpful

 or  to see details.

Director

Other Observations

We had some challenges with NTT DATA's application hosting several years ago, but things have gotten...

Nov 2017
 Helpful

 or  to see details.

Director

Tools and Methodology

NTT DATA's communication around issues is much more in line with our expectations than that of other...

Nov 2017
 Helpful

 or  to see details.

Director

Tools and Methodology

Several years ago, we were having a really challenging time with some of NTT DATA's hosted hubs. We...

Nov 2017
 Helpful

 or  to see details.

Manager

Project Results

We have been very pleased with the service from NTT Data in every way. They have great response...

Nov 2017
 Helpful

 or  to see details.

Manager

Tools and Methodology

When we have hardware issues with one of our software systems, we call NTT DATA. NTT Data handles a...

Nov 2017
 Helpful

 or  to see details.

Manager

Tools and Methodology

NTT DATA isn't our security provider, but they do keep our infrastructure very contained and secure....

Nov 2017
 Helpful

 or  to see details.

Manager

People and Knowledge

NTT Data brings in a whole new level of technical expertise into the picture.

Nov 2017
 Helpful

 or  to see details.

Manager

Relationship

NTT DATA has very highly technical individuals. They are very responsive to our needs whether those...

Nov 2017
 Helpful

 or  to see details.

Manager

Relationship

We have a very good working relationship with NTT DATA from the sales people to the technical...

Nov 2017
 Helpful

 or  to see details.

Manager

Other Observations

Our experience with NTT DATA has been good. A lot of our satisfaction is the result of the techs we...

Nov 2017
 Helpful

 or  to see details.

Manager

Relationship

We have a close working relationship with NTT DATA. We work with the vendor to make sure that...

Nov 2017
 Helpful

 or  to see details.

Manager

Other Observations

NTT DATA's processes have improved significantly as they have grown. Also, NTT DATA has to work with...

Nov 2017
 Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF

Related Reports View All Reports