Pediatric EHR Commentary
Filtered view: All
Subject Expert
Eder Lagemann
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
Relationship
I like the fact that Office Practicum listens to the users to see how we use things, and they listen...
Login or Create an Account to see details.
Loyalty, Product, Value
There are definitely some improvements that could be made because the solution is a really old...
Login or Create an Account to see details.
Relationship
The vendor's support is really variable. Their support was really good in the beginning, then really...
Login or Create an Account to see details.
Operations
Some of the vendor's trainers are really good, and some of the trainers just really do not know what...
Login or Create an Account to see details.
Culture, Loyalty
There are definitely improvements that could be made to the solution, but Pediatric EHR totally...
Login or Create an Account to see details.
Product
I like the fact that we can make our own templates on the fly. It's really easy to make our own templates....
Login or Create an Account to see details.
Culture, Value
Sometimes the vendor tries to sell us stuff, but they don't mention costs, and that's one thing I'm...
Login or Create an Account to see details.
Loyalty, Value
Other solutions are double the price of Office Practicum's solution. I was curious about what else...
Login or Create an Account to see details.
Product
My complaint with Office Practicum is that certain screens are still around from 20 years ago, and...
Login or Create an Account to see details.
Loyalty, Product
Office Practicum is very pediatric-specific. If organizations maximize the program, it is extremely...
Login or Create an Account to see details.
Loyalty
The biggest issue we're having right now with Office Practicum is that when they release an...
Login or Create an Account to see details.
Culture, Value
One drawback with Office Practicum, and this tends to be the case with every vendor we use, is that...
Login or Create an Account to see details.
Product, Value
The biggest benefit for us is that Pediatric EHR fits what we need on the clinical side; the...
Login or Create an Account to see details.
Relationship
Office Practicum does try. We meet regularly with a senior client support manager. So at least I...
Login or Create an Account to see details.
Value
The vendor wants to charge us for every single thing, but they tell us that out of the gate, so they...
Login or Create an Account to see details.
Product
On the billing and scheduling side, there are challenges that the vendor has tried to make...
Login or Create an Account to see details.
Loyalty, Product, Value
Office Practicum is trying to scale the EHR to larger practices. It's my understanding that, when...
Login or Create an Account to see details.
Operations
Office Practicum has a training module that basically gives a person an overview of what they're...
Login or Create an Account to see details.
Product
I would not buy this EHR again, but I’d be outvoted by the providers here. For all its faults, the...
Login or Create an Account to see details.
Product
Office Practicum has created a multiview, so I can see all the locations at once. It was a painful...
Login or Create an Account to see details.
Relationship
The support is good for easy things that we know Office Practicum can fix quickly. They've switched...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Office Practicum is trying hard on the development and innovation front. But they seem to take on...
Login or Create an Account to see details.
Operations
Office Practicum utilizes a lot of training that involves going to their online learning center and...
Login or Create an Account to see details.
Relationship
We have direct contacts at Office Practicum, and I enjoy working with them. They do the very best...
Login or Create an Account to see details.
Culture, Value
Office Practicum’s pricing is a la carte. Every little thing is an additional per-provider per-month...
Login or Create an Account to see details.
Relationship
Office Practicum’s support has limitations. We cannot call their support line. We have to go into a...
Login or Create an Account to see details.
Operations, Product
Pediatric EHR was created specifically for pediatrics. Out of the gate, when we started using it, it...
Login or Create an Account to see details.
Relationship, Value
Office Practicum is on the right track. They do a good job of trying to keep up with AI and how it...
Login or Create an Account to see details.
Relationship
The vendor has modified the communication channel among the clinician users. They have a pretty...
Login or Create an Account to see details.
Operations, Product
We had a new employee come in, and I'm pretty sure they picked the product up pretty confidently. It...
Login or Create an Account to see details.
Product
Office Practicum is one of the few pediatric-specific programs. Its vaccine logic is the best we...
Login or Create an Account to see details.
Culture, Relationship
The vendor has a good group of client managers. The vendor is accessible. We get our questions...
Login or Create an Account to see details.
Culture, Product
Office Practicum's solution requires far too many clicks to get anything done. The vendor has no...
Login or Create an Account to see details.
Culture, Value
Far too many clicks are required to get anything done. There is no support. We were promised that...
Login or Create an Account to see details.
Relationship
Office Practicum's product has a strong foundation, but the leadership of Office Practicum has...
Login or Create an Account to see details.
Loyalty, Product
I really love the system, but it won't integrate completely with one of our other systems. I asked...
Login or Create an Account to see details.
Operations
Office Practicum has good training videos and things like that. Office Practicum will deliver...
Login or Create an Account to see details.
Operations
When I first started on the system, it was insane, and no one knew what they were doing with it....
Login or Create an Account to see details.
Relationship, Operations, Product
Office Practicum's product is very easy to use, and it definitely meets our needs. The schedule is...
Login or Create an Account to see details.
Relationship, Operations
I would recommend Office Practicum to others by saying that the product is easy to use and that the...
Login or Create an Account to see details.
Culture
A while ago, we wanted to start doing something with Office Practicum, but we had to delay that....
Login or Create an Account to see details.
Relationship
Office Practicum is proactive. Our Office Practicum representative is excellent. If I can't get that...
Login or Create an Account to see details.
Loyalty
Office Practicum got a new portal. Their old portal was terrible, but we had the option to keep it....
Login or Create an Account to see details.
Culture, Value
Office Practicum keeps their promises, but they will charge us for that, and they didn't tell us...
Login or Create an Account to see details.
Culture, Relationship, Product
Office Practicum tries to keep its promises, but the nature of the business makes that difficult. As...
Login or Create an Account to see details.
Operations, Product
The system's reporting features are still somewhat clunky because everything is SQL based. I...
Login or Create an Account to see details.
Operations, Value
There is no ongoing training from Office Practicum. I wish the vendor offered ongoing training, but...
Login or Create an Account to see details.
Value
Office Practicum tends to charge for every little thing, and we often receive invoices for small...
Login or Create an Account to see details.
Operations, Product
Office Practicum's system is very easy to use. With staffing being such a challenge these days, it...
Login or Create an Account to see details.
Relationship
Office Practicum's support really depends on the type of issue people are dealing with. The vendor...
Login or Create an Account to see details.
Loyalty
Office Practicum is consistently promoting their cloud product, but I prefer to manage updates on my...
Login or Create an Account to see details.
Loyalty, Relationship
In the beginning, Office Practicum was a very different vendor. Over time, as the vendor grew and...
Login or Create an Account to see details.
Culture, Loyalty, Product
In the very beginning, everything with Office Practicum was geared toward pediatrics. All the other...
Login or Create an Account to see details.
Product
There are certain things that Office Practicum has added or removed that should not have been added...
Login or Create an Account to see details.
Relationship, Product
We are doing okay with Office Practicum, but I requested some information from them, and I haven't...
Login or Create an Account to see details.
Loyalty, Product
Office Practicum is an antiquated system. It gets the job done, but users have to really know their...
Login or Create an Account to see details.
Loyalty, Product
Users have to click everywhere in Office Practicum's system. That system isn't very user friendly,...
Login or Create an Account to see details.
Relationship
Office Practicum is pretty supportive, but sometimes, we don't get exactly what we need from them....
Login or Create an Account to see details.
Relationship, Product
We like this solution because it is specific to the pediatric population. I feel like we can find...
Login or Create an Account to see details.
Value
Office Practicum charges for a lot of different things. Also, anytime they do an update or upgrade,...
Login or Create an Account to see details.
Product
We are very happy with the product.
Login or Create an Account to see details.
Product
The things that are good in Office Practicum are that the interface is easy to use and that the...
Login or Create an Account to see details.
Loyalty, Relationship
I have been with Office Practicum for many years. They support pediatric practices and know that we...
Login or Create an Account to see details.
Relationship
Office Practicum is not helpful when there are problems or when we need to see something live. I...
Login or Create an Account to see details.
Culture, Relationship
Office Practicum has a really good, solid product that is pediatric based and driven. That is really...
Login or Create an Account to see details.
Product
We still can't do electronic referrals to our primary referral source. Both sides seem to be...
Login or Create an Account to see details.
Relationship
Office Practicum doesn’t have everything structured. For example, when we first signed on with them,...
Login or Create an Account to see details.
Culture, Value
If we have any form that we want specified for our facility, Office Practicum charges us a...
Login or Create an Account to see details.
Product
Office Practicum's solution is a good system for a pediatrician provider because everything is...
Login or Create an Account to see details.
Product
I think that Office Practicum is unable to integrate with other companies. For instance, our patient...
Login or Create an Account to see details.
Relationship, Product
Office Practicum has their fingers in many pies. They are trying to expand beyond being just an EHR...
Login or Create an Account to see details.
Relationship
Depending on the issue, getting issues resolved with Office Practicum's support team can take a long...
Login or Create an Account to see details.
Relationship
My assigned account manager at Office Practicum is great. We meet on a monthly basis to discuss new...
Login or Create an Account to see details.
Culture, Product, Value
Updates to Office Practicum's solution don't appear to be well vetted before they are released, and...
Login or Create an Account to see details.
Commentary Summary
Comment Type Breakout