Okta Platform (Workforce & Customer Identity) Commentary
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Jaren Day
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User Commentary

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Manager

Product

We only have a few administrators who are required to maintain Okta Platform for our entire...

Sep 2025
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Manager

Loyalty

Okta Platform is part of our long-term plans for our line of business, but we recognize our parent...

Sep 2025
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Manager

Value

Okta does avoid charging for every little thing. We got a really smoking deal for the solution.

Sep 2025
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Manager

Relationship

I have heard of some issues with Okta’s support. We have issues getting to the right support people,...

Sep 2025
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Manager

Product

No solution is perfect for a clinician. They are not technical by default, though I think more and...

Sep 2025
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Manager

Relationship, Product

I don't know that Okta really delivers any new technology lately. Okta is not really driving any...

Sep 2025
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Director

Value

Okta Platform is a great platform for identity management, single sign-on, and multifactor...

Sep 2025
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Director

Relationship

Okta's support is fairly good. We don't typically have to leverage their support because we can just...

Sep 2025
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Director

Operations, Product

Okta Platform was relatively easy to implement. Obviously, the goal of the platform and its software...

Sep 2025
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Manager

Value

With Okta Identity Engine, Okta avoids charging for everything. We did not restructure the contract....

May 2025
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Manager

Product

Right now, we need multiple solutions. We have one for badging in, and it would be really great if...

May 2025
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Manager

Relationship, Product, Value

I don't think Okta drives tangible outcomes. They are there to support us, but they don’t really...

May 2025
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Manager

Relationship

Okta’s support is awesome. We got half of a new account team, and I feel like our newer account team...

May 2025
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Manager

Loyalty, Value

A reason we stay with Okta is the fact that they continue to innovate. Right now, I don't feel like...

May 2025
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Manager

Loyalty

Not a whole lot has changed with Okta Workforce Identity Cloud & Customer Identity Cloud. We are...

May 2025
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Director

Value

What I do not like about Okta is the nickel-and-diming. Okta Workforce Identity Cloud & Customer...

Feb 2025
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Director

Relationship

Okta does touch base with us once a year for things. I asked our sales representative a question,...

Feb 2025
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Director

Loyalty

I like Okta Workforce Identity Cloud & Customer Identity Cloud, but if I had my druthers, I would...

Feb 2025
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CISO

Relationship

We only have a few support people for thousands of users in Okta's system, so things couldn't get...

Jan 2025
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CISO

Relationship

I don't see Okta reaching out to us.

Jan 2025
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CISO

Product

At the end of the day, Okta's system is an appliance and a commodity. It checks the box, but I would...

Jan 2025
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CISO

Product

In the first month or two, there was a little bit of learning, but there are rarely issues with the...

Jan 2025
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