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Okta Platform (Workforce & Customer Identity) Commentary
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Subject Expert
Shawn Howell
Engagement Partner
KLAS Engagement Partner - Shawn Howell
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Manager

Okta's support people were good, but I did have problems understanding the person that I had to talk...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

When I did my research, Okta Platform was the best value for the delivery. There's only really a...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Manager

Okta didn't really have a training program, but they had good documentation. When it comes to...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

I would buy Okta Platform again. There was a little bit of a learning curve in the beginning, but it...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Okta Platform is not cheap. I do feel like I get my money's worth, but it would be nice if Okta...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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VP/Other Executive

Okta Platform is a complex platform because it can do so much. We are investing in training some...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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VP/Other Executive

We are so deeply integrated with Okta Platform that the cost of changes has really prevented us from...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

I think Okta's training is good because I haven't received any negative feedback from the people who...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Okta Platform works well. It is pretty solid and straightforward. In our experience, it has been...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

I don't think that the vendor avoids charging for every little thing. That is the business they are...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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