Okta Platform (Workforce & Customer Identity) Commentary
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Subject Expert
Shawn Howell
Engagement Partner
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User Commentary
Operations, Product
Okta Platform is a complex platform because it can do so much. We are investing in training some...
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Value
We are so deeply integrated with Okta Platform that the cost of changes has really prevented us from...
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Operations
I think Okta's training is good because I haven't received any negative feedback from the people who...
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Product
Okta Platform works well. It is pretty solid and straightforward. In our experience, it has been...
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Culture, Value
I don't think that the vendor avoids charging for every little thing. That is the business they are...
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Product
We only have a few administrators who are required to maintain Okta Platform for our entire...
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Loyalty
Okta Platform is part of our long-term plans for our line of business, but we recognize our parent...
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Value
Okta does avoid charging for every little thing. We got a really smoking deal for the solution.
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Relationship
I have heard of some issues with Okta’s support. We have issues getting to the right support people,...
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Product
No solution is perfect for a clinician. They are not technical by default, though I think more and...
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Relationship, Product
I don't know that Okta really delivers any new technology lately. Okta is not really driving any...
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Value
Okta Platform is a great platform for identity management, single sign-on, and multifactor...
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Relationship
Okta's support is fairly good. We don't typically have to leverage their support because we can just...
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Operations, Product
Okta Platform was relatively easy to implement. Obviously, the goal of the platform and its software...
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Value
With Okta Identity Engine, Okta avoids charging for everything. We did not restructure the contract....
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Product
Right now, we need multiple solutions. We have one for badging in, and it would be really great if...
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Relationship, Product, Value
I don't think Okta drives tangible outcomes. They are there to support us, but they don’t really...
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Relationship
Okta’s support is awesome. We got half of a new account team, and I feel like our newer account team...
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Loyalty, Value
A reason we stay with Okta is the fact that they continue to innovate. Right now, I don't feel like...
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Loyalty
Not a whole lot has changed with Okta Workforce Identity Cloud & Customer Identity Cloud. We are...
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Commentary Summary
Comment Type Breakout