Omega Health Outsourced Coding Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Relationship, Services
One thing I think becomes a challenge when we do a bit of offshoring is the communication and...
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Relationship, Services
Omega Healthcare does an exceptional job. There are some measurables with their BI platform they...
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Relationship, Operations, Services
The one thing I like about Omega Healthcare is that their breadth of options is great. I don't have...
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Relationship, Operations
With Omega Healthcare, our experience is a little bit different than it was with our EBO because...
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Relationship
Our partnership with Omega Healthcare is way different from our relationship with other firms. We...
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Relationship, Services
When it comes to Omega Healthcare’s turnover, it is a nonissue; we never skip a beat. They always...
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Relationship, Services
We have had a growth opportunity with Omega Healthcare. There have been some misses. I don't...
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Value
Omega Healthcare doesn't charge for every little thing. We get charged for very odd things. We make...
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Relationship, Services
Unless there is a huge turnover, we typically don't feel the turnover other than potentially in some...
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Relationship, Services
We have a contact from Omega Healthcare who we work with who has been very helpful in getting...
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Operations
An area of improvement would be for Omega Healthcare's onshore team to implement some of the same...
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Loyalty
Omega Healthcare is pretty good at executing and getting a ramp-up plan. We give Omega Healthcare a...
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Relationship
Omega Healthcare has always made an effort to meet with us regularly. Omega Healthcare's executive...
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Value
Our pricing is very fair with Omega Healthcare for the offshore coding. The onshore coding is a...
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Loyalty, Relationship
I really enjoyed some particular people at Omega Healthcare. A few individuals we worked with there...
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Relationship
There were some hiccups with Omega Healthcare's staff recently. Because of the time difference,...
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Relationship
Omega Healthcare is very timely, and the turnaround time is very good. Omega Healthcare is very...
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Relationship
The Omega Healthcare staff members have been wonderful. They have been fantastic. There have been a...
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Value
Omega Healthcare is very up front about charges, and they have been true to their quote. We would...
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Loyalty, Services
I wish I wasn't offshoring coding work. Offshoring just causes some compliance concerns overall. The...
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Loyalty, Operations, Value
Professional billing coding has been a long-standing thing with Omega Healthcare. I have outsourced...
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Loyalty, Operations, Value
Omega Healthcare is just like an extension of my coding team. They just go directly into our EHR,...
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Value
Even though Omega Healthcare is agile and a good partner in not charging for every little thing, we...
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Loyalty, Operations, Value
We had a lot of skepticism about not wanting to do offshore coding when we first went with Omega...
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Value
Omega Healthcare is excellent at charging. One of the things I appreciate with them is I always get...
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Services, Value
Something I appreciate about Omega Healthcare is that they started out just doing coding and some...
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Relationship, Services
There are things that come up with Omega Healthcare, but I appreciate that those things are...
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Services
I have been using offshore resources for more than a decade, and that is how I was first introduced...
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Relationship
We have used Omega Healthcare for years and have had no issues with their resources being offshore....
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Relationship
Some outcomes we see from Omega Healthcare are the coding quality and meeting the coding metrics...
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Relationship
I would engage Omega Healthcare again because they provide a great service. We haven't had any...
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Relationship
Omega Healthcare does a great job of getting us to the people who are empowered. I can text someone...
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Operations, Services
I don't know what Omega Healthcare's set productivity standards are. They do send us their...
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Loyalty, Relationship
Omega Healthcare has been an awesome partner for the last few years. In fact, we have expanded with...
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Relationship, Services
Omega Healthcare is very engaged. The coding manager we have has worked for us for some time. They...
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Operations, Value
Omega Healthcare does avoid charging us. In fact, they threw in something for no extra expense. We...
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Value
We had huge work queues because of understaffed coding teams, so we had a lot of accounts that...
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Relationship
Omega Healthcare has access to a lot of coders that meet our needs. If we need more resources or...
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Services
The firm could improve by giving more feedback on their audits. I would like more transparent audits...
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Value
The firm's charges are okay. I don't feel they are unreasonable in what they charge for...
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