Omega Health Outsourced Coding Commentary
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Don Seamons
Research Director
KLAS Research Director - Don Seamons
 
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Director

Value

Omega Healthcare avoids charging for every little thing. We had to get to that point, but they avoid...

Mar 2025
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Director

Relationship, Operations

When it comes to recruitment, another firm has a way of procuring the exact coders that we are...

Mar 2025
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Director

Relationship, Services

Omega Healthcare shows a strength of partnership in their willingness to make sure that they help us...

Mar 2025
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VP/Other Executive

Relationship, Operations

Omega Healthcare offers a pretty robust ability to determine documentation and education...

Feb 2025
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VP/Other Executive

Loyalty, Services

When selecting an outsourced coding firm, the firm’s technology is very important, especially in our...

Feb 2025
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VP/Other Executive

Relationship

Previously, Omega Healthcare really worked to remediate issues. We met with some of their executives...

Jan 2025
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VP/Other Executive

Relationship, Operations

Omega Healthcare is very easy to deploy, but their accuracy is not good. We have to do a lot of...

Jan 2025
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VP/Other Executive

Value

If we identify a discrepancy in the firm's charging, Omega Healthcare gets on it right away by...

Jan 2025
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VP/Other Executive

Relationship, Operations

Omega Healthcare involves us in the interviewing process, and we take on the training of the person...

Jan 2025
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VP/Other Executive

Relationship

Omega Healthcare has been able to assist in any area that we need. If we need assistance in denials...

Jan 2025
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Director

Relationship

Omega Healthcare has been very accommodating with their staffing. We get to vet the coders. The firm...

Jan 2025
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Director

Relationship

I would buy Omega Healthcare again. The salespeople who come in and present are what draw me in. I...

Jan 2025
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Director

Value

There are always costs with Omega Healthcare. There is a monthly administrative cost that annoys me...

Jan 2025
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Director

Relationship

I won't go offshore. We use a vendor who doesn't like giving access to offshore companies. There are...

Jan 2025
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Director

Services

It isn't really Omega Healthcare’s fault when a coder doesn’t work out because they are vetting...

Jan 2025
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Director

Loyalty, Services

Omega Healthcare is thinking about the current and future needs of HIM in general. Coding is huge....

Jan 2025
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VP/Other Executive

Relationship

We have a client executive at Omega Healthcare from their senior leadership who we reach out to if...

Jan 2025
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VP/Other Executive

Services, Value

Omega Healthcare has been great at bringing their quality perspective and finding documentation...

Jan 2025
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VP/Other Executive

Relationship, Value

Omega Healthcare is an excellent partner. We sit down and talk about what makes sense from a...

Jan 2025
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COO

Value

The pricing is very clear and fair with Omega Healthcare. Furthermore, the work with Omega...

Dec 2024
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COO

Relationship

Omega Healthcare is extraordinary in their executive involvement. Their leadership team is...

Dec 2024
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Director

Relationship

With Omega Healthcare, we have a regional person. I don't get a lot of communication, but I also...

Dec 2024
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Director

Relationship

Even though my scope is limited, Omega Healthcare is doing what I have asked them to do, and they...

Dec 2024
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Director

Loyalty, Relationship

Sometimes when I come to Omega Healthcare, they don't have any bandwidth. They don't have the coders...

Dec 2024
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CEO/President

Relationship, Services

One thing I think becomes a challenge when we do a bit of offshoring is the communication and...

Dec 2024
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CEO/President

Relationship, Services

Omega Healthcare does an exceptional job. There are some measurables with their BI platform they...

Dec 2024
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CEO/President

Relationship, Operations, Services

The one thing I like about Omega Healthcare is that their breadth of options is great. I don't have...

Dec 2024
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VP/Other Executive

Relationship, Operations

With Omega Healthcare, our experience is a little bit different than it was with our EBO because...

Dec 2024
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VP/Other Executive

Relationship

Our partnership with Omega Healthcare is way different from our relationship with other firms. We...

Dec 2024
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VP/Other Executive

Relationship, Services

When it comes to Omega Healthcare’s turnover, it is a nonissue; we never skip a beat. They always...

Dec 2024
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Director

Relationship, Services

We have had a growth opportunity with Omega Healthcare. There have been some misses. I don't...

Dec 2024
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Director

Value

Omega Healthcare doesn't charge for every little thing. We get charged for very odd things. We make...

Dec 2024
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Director

Relationship, Services

Unless there is a huge turnover, we typically don't feel the turnover other than potentially in some...

Dec 2024
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Director

Relationship, Services

We have a contact from Omega Healthcare who we work with who has been very helpful in getting...

Dec 2024
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Director

Operations

An area of improvement would be for Omega Healthcare's onshore team to implement some of the same...

Dec 2024
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Director

Loyalty

Omega Healthcare is pretty good at executing and getting a ramp-up plan. We give Omega Healthcare a...

Dec 2024
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Director

Relationship

Omega Healthcare has always made an effort to meet with us regularly. Omega Healthcare's executive...

Dec 2024
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Director

Value

Our pricing is very fair with Omega Healthcare for the offshore coding. The onshore coding is a...

Dec 2024
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Director

Loyalty, Relationship

I really enjoyed some particular people at Omega Healthcare. A few individuals we worked with there...

Dec 2024
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Director

Relationship

There were some hiccups with Omega Healthcare's staff recently. Because of the time difference,...

Dec 2024
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Director

Relationship

Omega Healthcare is very timely, and the turnaround time is very good. Omega Healthcare is very...

Dec 2024
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VP/Other Executive

Relationship

The Omega Healthcare staff members have been wonderful. They have been fantastic. There have been a...

Dec 2024
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VP/Other Executive

Value

Omega Healthcare is very up front about charges, and they have been true to their quote. We would...

Dec 2024
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VP/Other Executive

Loyalty, Services

I wish I wasn't offshoring coding work. Offshoring just causes some compliance concerns overall. The...

Dec 2024
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VP/Other Executive

Loyalty, Operations, Value

Professional billing coding has been a long-standing thing with Omega Healthcare. I have outsourced...

Dec 2024
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VP/Other Executive

Loyalty, Operations, Value

Omega Healthcare is just like an extension of my coding team. They just go directly into our EHR,...

Dec 2024
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VP/Other Executive

Value

Even though Omega Healthcare is agile and a good partner in not charging for every little thing, we...

Dec 2024
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VP/Other Executive

Loyalty, Operations, Value

We had a lot of skepticism about not wanting to do offshore coding when we first went with Omega...

Nov 2024
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VP/Other Executive

Value

Omega Healthcare is excellent at charging. One of the things I appreciate with them is I always get...

Nov 2024
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VP/Other Executive

Services, Value

Something I appreciate about Omega Healthcare is that they started out just doing coding and some...

Nov 2024
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VP/Other Executive

Relationship, Services

There are things that come up with Omega Healthcare, but I appreciate that those things are...

Nov 2024
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VP/Other Executive

Services

I have been using offshore resources for more than a decade, and that is how I was first introduced...

Nov 2024
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Director

Relationship

We have used Omega Healthcare for years and have had no issues with their resources being offshore....

Nov 2024
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Director

Relationship

Some outcomes we see from Omega Healthcare are the coding quality and meeting the coding metrics...

Nov 2024
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Director

Relationship

I would engage Omega Healthcare again because they provide a great service. We haven't had any...

Nov 2024
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Director

Relationship

Omega Healthcare does a great job of getting us to the people who are empowered. I can text someone...

Nov 2024
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Director

Operations, Services

I don't know what Omega Healthcare's set productivity standards are. They do send us their...

Oct 2024
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Director

Loyalty, Relationship

Omega Healthcare has been an awesome partner for the last few years. In fact, we have expanded with...

Oct 2024
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Director

Relationship, Services

Omega Healthcare is very engaged. The coding manager we have has worked for us for some time. They...

Oct 2024
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Director

Operations, Value

Omega Healthcare does avoid charging us. In fact, they threw in something for no extra expense. We...

Oct 2024
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Manager

Value

We had huge work queues because of understaffed coding teams, so we had a lot of accounts that...

Oct 2024
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